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FAQ

I want to upgrade the speed of the OfficeStation. 

Q

Refer to the below items for an increase in the speed:

Use a CPU which utilizes Hyper-Threading technologies and large L2 Cache memory size.

Install more RAM.

Purchase a new hard disk drive with faster access speeds.(fast rpm)

Add more LAN adapters when multiple OfficeStation are connected through the switch.

Reduce the number of OfficeStation connection to Host PC by adding more Host PC to connect.

A

I can't connect the OfficeStation to the Host PC anymore. 

Q

After you install patch files from Windows update, this can occur. Please uninstall the patch files or download and install the

updated OfficeStation software from our FTP site. It might take some time for us to upload the updated software.

A

In OfficeStation, message of “No Terminal Server found or not all services initialized yet, please click on the

connection list and try it again.” appears.

Q

This message appears when there exists no Host PC with NCT-2000-XP installed in the network currently connected. Check

if NCT-2000-XP is installed in Host PC or Host PC with NCT-2000-XP installed is connected to the network.

A

Summary of Contents for OfficeStation L110

Page 1: ...OfficeStation L110 User s Guide Fast Ethernet Version One PC OfficeStation solution 10 happy users...

Page 2: ...d into the system through the cabinet openings Objects may touch dangerous voltage points or short out parts that could result in a fire or electrical shock Never spill liquid of any kind on the produ...

Page 3: ...age and may require extensive repair Unplug this product from the main power outlet and call for service under any of the following conditions If the power cord or plug is damage or frayed If the prod...

Page 4: ...EITHER EXPRESS OR IMPLIED REGARDING THIS MANUAL AND THE INFORMATION CONTAINED HEREIN NCOMPUTING INC HEREBY EXPRESSLY DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PU...

Page 5: ...S W Serial Number s and S W Activation Key s 3 times if the S W Serial Number s and S W Activation Key s were not unregistered from the original Host PC For more details please refer to 2 30 NCT 2000...

Page 6: ...terminal you will need to go to the Network Setup Wizard Click Start click Control Panel double click the Network Connections icon and then click Set up a home or small office network How to Use Offi...

Page 7: ...des the following items Unpacking the Box OfficeStation L110 System User s Guide Optional AC Power Adapter Software Installation CD Direct LAN CAT5 LAN Cable Optional AC Power Adapter AC Power Cable o...

Page 8: ...ecting Peripheral Devices 1 8 Software Installation and Operation Installing the Software 2 2 Setting up Network Configurations 2 10 Using the Software 2 22 OfficeStation L110 Console Management 2 46...

Page 9: ...Introductions Overview Connecting Peripheral Devices...

Page 10: ...ing a LAN adapter and cable or via network using a hub router Features Convenient Installation Using the OfficeStation terminal replaces a traditional desktop PC at 1 5 the cost You can connect the Of...

Page 11: ...erminal server Windows 2000 Professional or Windows XP Home Edition Professional or Windows 2000 Server or Windows Server 2003 Standard Edition Enterprise Edition 10 OfficeStations Host PC User User U...

Page 12: ...z processor with Hyper Threading technology with at least 1024 MB RAM or higher To connect eight to ten OfficeStation terminal s to a single Host PC the following system requirement is needed of the H...

Page 13: ...1 5 System Introductions...

Page 14: ...view Front Lights up when the system is on Power Indicators Blinks when OfficeStation communicates with Host PC LAN Operation Indicator Lights up when OfficeStation configuration is ready communicate...

Page 15: ...r Switch Connection for speakers or headphone Speaker Headphone Jack To connect OfficeStation to the Host PC plug the network cable into the Host PC LAN RJ45 Port Connection for a PS 2 keyboard PS 2 K...

Page 16: ...ions Connecting Peripheral Devices To connect the peripheral devices to OfficeStation refer to the following The peripheral devices are optional Connect Ehternet Cable Connecting the Peripheral Device...

Page 17: ...Station L110 with Host PC Hub or Router optional Host PC Optional User Host PC optional Cross Cable Direct LAN Cable Direct LAN Cable User 1 User 2 User 3 supports over 100 Mbit switching Connecting v...

Page 18: ...Installing the Software Setting up Network Configurations Using the Software OfficeStation L110 Console Management...

Page 19: ...allation program will start automatically When the installation screen appears click Install Main Program 2 When starting the installation of our software the Preparing to install message appears as s...

Page 20: ...ight when installing It is recommended to select Yes to install the latest version Download may take some time depending on the internet speed 4 The installation program will start automatically When...

Page 21: ...finish the process If you want to print in out please click the Print Read the contents of the readme file and click Next If you want to print in out please click the Print Once the license agreement...

Page 22: ...user groups which can manage computers and OfficeStations connected when many computers are used When this item is selected and installed it can be confirmed that Software Settings LAN item is instal...

Page 23: ...2 6 Software Installation and Operation After collecting of Help Information program files will be copied to the hard disk drive 13 Click Next 12...

Page 24: ...1 Uninstalling Software To uninstall the software follow these steps When the program installation is completed the message screen for user adding will be appeared Refer to the screen For more details...

Page 25: ...rial number click item that says Continue the uninstall program with register serial numbers Registered serial numbers will be still valid only in this system in future When this item is selected and...

Page 26: ...tware Installation and Operation NCT 2000 XP is being deleted 5 After the programs have been removed from your computer check Yes I want to restart my Computer now and click Restart to reboot your com...

Page 27: ...addresses the router must support DHCP or a dynamic IP address allocation function If you want to use static IP addresses when using a Cable DSL router refer to Connecting by Using a switch Click Star...

Page 28: ...eck Obtain an IP address automatically and Obtain DNS server address automatically and then click OK Windows XP Windows 2000 Press the power button of OfficeStation Turn on the OfficeStation terminal...

Page 29: ...r In the Network tab check Get Dynamic IP address In the TS Options tab Autodetect would be activated as the default setting for automatic connection to the Host PC If it is not connected properly or...

Page 30: ...e allocated IP address that the Host PC received automatically You can see the IP address of the Host PC as follows Click Start on the Host PC Click Run Type cmd in the input box The DOS prompt window...

Page 31: ...ed on the screen Connecting by Using a Switch Supports 100 Mbit sec Switching To connect by using a switch you have to set a static IP address on both the OfficeStation terminal and the Host PC To con...

Page 32: ...adapter icon and select Properties Click Internet Protocol TCP IP and click the Properties In Windows 2000 click Internet Protocol TCP IP and click the Properties Check Use the following IP address a...

Page 33: ...n the OfficeStation terminal for configuration Click the Setup or In the TS Options tab select TS 2 and click Edit then input the IP address of the Host PC on the Terminal Server Network address If yo...

Page 34: ...l number of LAN adapters to the number of OfficeStation terminals that will be connected to the Host PC Click Start and click Control Panel In Windows 2000 click Start click Settings and then click Co...

Page 35: ...ck the Properties Check Use the following IP address and input as below and click OK For example IP Address is 192 168 0 1 and Subnet mask is 255 255 255 0 According to the Host PC s configuration the...

Page 36: ...e TS Options tab input the Terminal Server Network address as below Terminal Server Network address 192 168 000 001 only use this address if it follows your IP addressing scheme If you have finished t...

Page 37: ...ick Control Panel In Windows 2000 click Start click Settings and then click Control Panel Click Network and Internet Connections and then click Network Connections In Windows 2000 double click Network...

Page 38: ...2 21 Software Installation and Operation...

Page 39: ...the group and its program lists To see the software group and lists click Start click All Programs click NCT 2000 XP Running NCT 2000 XP Console Using NCT 2000 XP Console you can control the OfficeSt...

Page 40: ...see the NCT 2000 XP Management Console window Type the password and click OK If you select the Disable password protection option during software installation the NCT 2000 XP Management Console window...

Page 41: ...OfficeStation terminal Station 01 This is a shortcut icon to logoff of the connected OfficeStation terminal Stop Station This is an icon to send message from Host PC to OfficeStation terminal or send...

Page 42: ...fstationselected NumberisassignedasitisconnectedtotheHostPC Logonuser ShowsnameoftheuserloggedontoOfficeStation Currentuser Showsnameoftheuserwhologgedonthelatest Status Showsconnectionstatus Terminal...

Page 43: ...lation and Operation Information Settings Shows the product information manufactured date manufacturer copyright and web site for technical support Product Information Shows the user information User...

Page 44: ...has no password Delay until shutdown seconds Disable Send Broadcast Message Yes No Support WTSAPI32 Interface Select setting status Yes to execute program using Windows RDP function Disable backgroun...

Page 45: ...product with serial number included when installing the software In order to input manually click right mouse in the right side of the screen Add Serial Number You can add the serial number when a win...

Page 46: ...2 29 Software Installation and Operation...

Page 47: ...be unregistered when changing to new computer reformatting or changing hard disk Serial number and activation key can only be registered three times if they are not unregistered Software Settings LAN...

Page 48: ...word protection option during software installation the window requiring the password will not appear Click Start click All Programs click NCT 2000 XP and then click NCT 2000 XP Internet Registration...

Page 49: ...ectedtotheinternet OnLine RegisterbyInternet OnLine UnregisterviaInternet OffLine Notconnectedtotheinternetoron lineregistrationisnotavailable OffLine RegistrationviaFile Email OffLine Unregistrationv...

Page 50: ...2000 XP installed is connected to the internet Program update and technical support can be provided only if serial number and user are registered Select On Line Register by Internet option and click...

Page 51: ...Option Serial number should be unregistered before NCT 2000 XP is deleted when existing Host PC is to be changed or hard disk is to be reformatted after serial number is registered This option can be...

Page 52: ...rect Registration may not be completed if Host PC is turned off or internet is disconnected during registration Select serial number to be unregistered and click Next Screen showing user s registratio...

Page 53: ...line registration is not available After selecting Off Line Registration via File E mail Document option and creating necessary data file send the data file by e mail from other computer with internet...

Page 54: ...My Document and RGFSerialNumber txt respectively If successfully completed as shown in the figure send the file with registration information to the registration center or agent Click Finish Screen s...

Page 55: ...ile needed for canceling registration send the data file by e mail from other computer with internet connection or send the diskette or CD to the product supplier or agent so that they can assist you...

Page 56: ...eated Click Finish Off Line Cancel Registration Option This option is used when unregistering using Off Line Registration via File E mail option and before receiving registration key from registration...

Page 57: ...Select serial number to be canceled and click Next Screen showing user s registration information appears Click Back if information needs to be changed otherwise click Next to continue The Cancel Regi...

Page 58: ...e Key section as shown on the right figure Off Line Key Input Option This option is used to register serial number after sending file created using Off Line Registration via File E mail option to and...

Page 59: ...cancel the serial number and remove the old version NCT 2000 XP and then install the new NCT 2000 XP Update via File To update via the Internet you must first register Updating via the Internet is mo...

Page 60: ...ick the Register later In the case of not doing Internet Registration please do update Internet Registration by click the Register Now 3 When the Enter Password window appears type the password and cl...

Page 61: ...pdate file program set up will proceed as Section 2 3 of Software installation and operation 6 Installed version and the version in the FTP can be confirmed If FTP has newer version click Download to...

Page 62: ...2 45 Software Installation and Operation...

Page 63: ...t Hardware setting LAN Local start menu This user s guide provides instructions of OfficeStation s connection function and management Its is recommended to read this user s guide carefully before usin...

Page 64: ...Local Network Blue Color Icon Turn Off state but as of old connected with Host PC more than one times Red Color Icon Click Hardware settings LAN Local in the NCT 2000 XP Console menu Choose the one UT...

Page 65: ...the settings for the Host PC to be connected Remote OfficeStation connection include auto connection Network Settings OfficeStation setup Same item as Network and can change Setup Password and Languag...

Page 66: ...onnection function you can easily connect to a Host PC without using the OfficeStation main setup screen Turn On your OfficeStation device Next you will automatically go into the Windows Logon dialog...

Page 67: ...to setup your connection menu Setting up your Auto Connection menu from OfficeStation main setup Click TS Options Select TS 2 then click Enable Disable You must Disable the Autodetection selection Cl...

Page 68: ...ick UTMA UTSA Devices setup menu Select the target OfficeStation devices then double click Click Connection Settings to connection settings Click TS 2 connection profile You must Disable the Autodetec...

Page 69: ...Auto Logon function you can easily connect to a Host PC s without fill in the Windows Logon dialog box Turn on your OfficeStation device Click Connect of main setup screen Automatically go in to the...

Page 70: ...o connection settings Select connection profile Autodetection TS 2 TS 3 Click Edit from connection profile Click Enable Autologon Mode Fill in the User Name and Password Click OK to save all settings...

Page 71: ...s shown in the figure to the right The default setting is Use the default prevention setting from the system settings This setting is allowed to be used for the Host PC and OfficeStation To use USB st...

Page 72: ...the console you can view the screen of the OfficeStation selected Users must have Admin authority to activate this function Setting up your View Screen menu from the NCT 2000 XP Console Introducing th...

Page 73: ...those from this NCT 2000 XP user s guide OfficeStation s Management Introducing Management setup Click the right mouse button on the menu bar of selected user form view screen Click Controlled By TS A...

Page 74: ...FAQ Glossary FCC Information to Use...

Page 75: ...ficeStation to a Host PC by using a LAN adapter To connect several OfficeStations you need to install as many LAN adapters equal to the number of OfficeStation terminal s that will be connected to the...

Page 76: ...inal to the Host PC with a static IP address Q You have to allocate the static IP address of the Host PC and the OfficeStation to OfficeStation terminal s through a router hub Contact your network man...

Page 77: ...you might not be able to connect to the OfficeStation terminal A When I am connected to the Host PC by pressing the Connect button the Host unreachable message appears and I can t connect Q If there a...

Page 78: ...for 100 Mbps switches or routers It does not support 10Mbps network devices This product is strongly recommended for 100 Base TX fast ethernet network devices only A My mouse works but all of the othe...

Page 79: ...and Host PC resources is limited and the performance speed is dependant on the Host PC s specification Playing the video in full screen mode takes a lot of system resources We recommend playing the vi...

Page 80: ...onnect the OfficeStation to the Host PC anymore Q After you install patch files from Windows update this can occur Please uninstall the patch files or download and install the updated OfficeStation so...

Page 81: ...inal Server later appears Q This message appears when connection stops due to problems or abnormality occurred in Host PC or network equipment Check Host PC or network equipment when this message appe...

Page 82: ...gularly checks for important updates and install them for you If automatic update in the Security Center of Control Panel is selected update will be automatically downloaded at selected day and time w...

Page 83: ...however resolution changes after log off and on again Q OfficeStation itself has ability to set screen resolution In the initial screen of OfficeStation select Setup TS Options Edit and screen same as...

Page 84: ...to be used in search after logged on to OfficeStation A Desktop background selected in Windows disappears whenever OfficeStation is logged on OfficeStation Q User has option to show or not to show the...

Page 85: ...ough terminal UTMA Ultra Thin Multi Access Multi User Terminal using SoC System on Chip UTMA Ultra Thin Multi Access Multi User Terminal is a network computing terminal using Ncomputing patent technol...

Page 86: ...if not installed and used in accordance with the instructions May cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular inst...

Page 87: ...ware R D Techsupport 2nd Floor Daeyoung Bldg 1423 6 Gwanyang1 Dong Dongan Gu Anyang City Gyeonggi Do Korea 431 870 TEL 82 31 422 5157 FAX 82 31 422 5158 Email techsupport ncomputing com NComputing Gmb...

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