NComputing OfficeStation L110, User Manual

Page: 77 / 87

A-4
FAQ
I am not connected and a screen displays the "DHCP server was not found" message.
Q
● OfficeStation is set to get the IP address dynamically. If you enter the setup screen of the OfficeStation by pressing “Setup”, you can
check in the “Network” tab and make sure that the "Get Dynamic IP Address" option is selected. To use this option the router has to
have DHCP server functionality activated. If you do not have a router, you have to install a Host PC that can allocate the DHCP
addresses on your network. When you connect the OfficeStation directly to a Host PC, you can not use this option. In this case, select
"Use Static IP address" and input IP address. Using IP router, check whether the DHCP function is activated, power is on, and LAN
cable is connected.
● Turn off the OfficeStation terminal and wait several seconds, and then turn it back on.
● If you use a firewall program and certain outer protocols are blocked, you might not be able to connect to the OfficeStation terminal.
A
When I am connected to the Host PC by pressing the Connect button, the "Host unreachable..." message appears and I can't connect.
Q
●
If there are no PCs on a network, this message appears. Check whether the Host PC is turned on. If it is turned on, check whether
the IP address of Host PC and the Terminal server IP address of OfficeStation are the same. You can check the IP address of the
Host PC by running the ipconfig.exe command in the command line of the DOS prompt. (For more information, refer to page 2-13)
Also, check the LAN cable connection. If you are using a hub or a router, check whether the hub or router is turned on and check
the LAN cable connection. If the OfficeStation is directly connected to a Host PC and there is no problem with the network
connection, refer to the following steps :
1. Click “Start” and click “Control Panel”.
2. Double click the "Network Connections" icon.
3. Right click the "Local Area Connection" icon and click "Properties".
4. Select the “Advanced” tab.
5. If the “Internet Connection Firewall” option is checked, click the “Settings”.
A