Navkom Bioreader, Instruction Manual, Page: 22 / 22

66
EN
MANUFACTURER'S WARRANTY
Warranty conditions:
The warranty period is 36 months from the day of
hand on of the product to the final customer. With
this statement, the manufacturer of the product,
NAVKOM d.o.o., guarantees that in the warranty
period the Biohandle, Bioreader, Biopass or Modul
(hereinafter: the product) will operate faultlessly
and that the materials it is made of are faultless
and undamaged. If the customer finds a fault in
the functioning of the product, they can enforce
the rights under the warranty on the seller or the
manufacturer, who shall issue a claim receipt. The
manufacturer undertakes that in the event of a
justified complaint they shall eliminate the mal-
function no later than 45 days after the day of com-
plaint. If the malfunction is impossible to repair, the
customer will receive a new product from the seller
or the manufacturer no later than 45 days after the
day of complaint.
Notes concerning the warranty enforcement:
The customer assumes all risks and expenses in-
curred during the transport of the product to the
licensed seller or the licensed service.
The warranty is only valid if the warranty certificate
is completely filled in by Navkom d.o.o. or a licen-
sed seller of the product or if the circumstances of
the purchase are satisfactorily evidenced from ot-
her documents. Therefore, please ensure that your
name, the name of the seller, the serial number
of the product, the year, month and day of the pur-
chase are written in full in the original pro forma
invoice or invoice; or see to it that your purchase
receipt showing the name of the seller, the date
of the purchase and type of product is attached
to the original warranty certificate. Navkom d.o.o.
reserves the right to refuse to provide repairs free
of charge where the submitted warranty certificate
is not completely filled in and the above mentioned
document (invoice, bill) is not enclosed, or when
the data on the warranty certificate are not com-
pleted or are illegible. Keep the warranty certificate
in a safe place because we cannot issue a duplicate.
Warranty extension:
In the case that the customer enforced the warran-
ty and the licensed service found the complaint to
be justified, the warranty period is extended for the
time the product was at service. If the respective
product has undergone a major service interven-
tion, or if the product was replaced, a new warranty
is issued to the customer for a 36 month period.
The warranty cannot be enforced in the case of:
1. Any defect caused by improper handling of the
product (e.g. the use of the product with the inten-
tions and in a manner not specified in the instruc-
tions for use, handling and maintenance etc.).
2.
Any defect caused during repair, adaptation,
cleaning or any other intervention in the product
by any other party except the services licensed by
Navkom d.o.o.
3.
Any defect caused because of transport, fall, hit
etc. after the purchase of the product.
4. Any defect caused by burning/fire, earthquake,
flood, lightning, other natural disasters, polluted
environment and improper voltage of the electrical
supply.
5.
Any defect caused by negligent handling or in-
appropriate storage of the product (e.g. keeping it
at high temperatures or high humidity, in the vici-
nity of insecticides, e.g. naphthalene, or medicines,
poisons or chemicals which can cause damage),
inappropriate maintenance etc.
6. When the product which was sent to repair is not
accompanied by the warranty certificate.
7. Any changes of the warranty certificate concer-
ning the year, month and day of purchase, name of
the customer or seller and serial number.
8. When the warranty certificate is not accompa-
nied by the receipt for the item(s) purchased (in-
voice).
Limits of liability:
Navkom d.o.o. does not either represent or guaran-
tee, explicitly or implicitly, anything on behalf of
the suppliers or in connection with the contents of
written materials. It is in no way liable to warrant
the purchased material or its suitability for certain
purpose or any consequent injury, accidental da-
mage or immediate damage (including but not li-
mited to the damage or loss of business profits, the
termination of business operations and the loss of
business information), derived from the use or inca-
pability of use of these printed materials or device.
Some countries do not allow limitations of liability
concerning consequential or accidental damage;
therefore, it is possible that the above mentioned
provision does not apply. In the case that the cus-
tomer sends the reclaimed product via mail, it is
advised to secure the consignment. The seller and
the manufacturer are not liable for damage caused
during transportation.