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Navigon 83 series, User Manual

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User’s manual NAVIGON 83xx 

- 82 - 

Troubleshooting  

15 Troubleshooting 

In this chapter you will find solutions to problems which may arise 
during use of the 

NAVIGON 83xx

. 

This list does not claim to be complete. Answers to many other 
questions can be found on the NAVIGON AG website. (See "Questions 
about the product" on page 8) 

I have inserted the NAVIGON 83xx in the car cradle and connected the car 
charging cable to the device. Still no charging takes place. 

Power supply will only be possible via the cradle when the navigation 
device is inserted. The device's USB socket will then be out of function. 

I have connected a charger to the NAVIGON 83xx. A connection to a 
computer is shown on the display. 

- or - 

I have connected the NAVIGON 83xx to a computer but it is not detected 
as a removable disc. 

The USB connector of the charger is not fully inserted in the case. 
1.  Unplug the connector. 

The navigation device will carry out a new start. Wait for the 
software to be reloaded. 

2.  Without delay, insert the USB connector from the charger into the 

corresponding socket of the 

NAVIGON 83xx

 as far as it will go. 

(See "Description of the NAVIGON 83xx" on page 9) 

The USB connector is not connected correctly. See above. 

I have changed the language for the use interface and now there are 
different buttons in the Navigation window. 

The 

Voice Command

 function is not available for every language. 

In the languages for which this function is not available, the Voice 
Command button is replaced by the Show Map button. 

I am not receiving any navigation instructions. 

- or - 

I want to listen to music but am getting no sound. 

Possible causes and their remedies: 

►

 

The FM transmitter is in operation but the car radio is off or tuned to 
a different frequency. 
Switch off the FM transmitter. (See "FM Transmitter" on page 77) 

►

 

The 

NAVIGON 83xx

 is muted. 

Press the   (

Volume on/off

) key. (See "Description of the 

NAVIGON 83xx" on page 9) 

Summary of Contents for 83 series

Page 1: ...User s manual NAVIGON 83xx English United Kingdom May 2009...

Page 2: ...VIGON AG Schottm llerstra e 20A D 20251 Hamburg The information contained herein may be changed at any time without prior notification Neither this manual nor any parts thereof may be reproduced for a...

Page 3: ...device 10 2 3 3 Safety guidelines when installing the device in your car 11 2 4 Preparing the NAVIGON 83xx for use 12 2 4 1 Assembling the mains adapter 12 2 4 2 Charging the rechargeable battery 12...

Page 4: ...view 37 6 3 Managing destinations 39 6 3 1 Saving destinations 39 6 3 2 Defining the home address 39 6 4 Multi leg routes 40 6 4 1 Entering the starting point 40 6 4 2 Entering route points 41 6 4 3 E...

Page 5: ...missed numbers 68 9 3 5 Transferring a call from your mobile telephone 68 9 4 During a call 68 9 4 1 Moving the navigation application to the foreground 68 9 4 2 Entering numbers 69 9 4 3 Transferrin...

Page 6: ...image file 76 11 4 Operating the picture viewer 76 11 5 Play back mode 77 12 FM Transmitter 77 12 1 Configuring the FM transmitter 78 13 Configuring the NAVIGON 83xx 78 14 Appendix 80 14 1 Technical d...

Page 7: ...fic passages of text Instructions and tips for operating the software More detailed information and explanations Warnings 1 2 Legal notice 1 2 1 Liability The software and manual are subject to change...

Page 8: ...n Support There you will find an area with frequently asked questions FAQ Center along with details of how to contact us by phone or e mail 2 Before you begin 2 1 Scope of Delivery Please check that t...

Page 9: ...ntenna 5 Mini USB socket for USB cable Mains adapter Car charger cable 6 LED 7 Reset 8 Headset socket 9 Quieter 10 Microphone 11 Louder 12 Stylus 13 Slot for SD SDHC memory card 14 On Off 2 3 Importan...

Page 10: ...ch journey Note If you have not understood the spoken instructions or are unsure about what to do next you can refer briefly to the map or schematic view of your navigation system 2 3 2 Safety informa...

Page 11: ...com Note The memory card must remain inserted in the device during operation of the navigation system Note Use only SD or MMC memory cards Make sure that the memory card contacts are clean and undamag...

Page 12: ...s are provided Charging the navigation device when abroad is therefore no problem Push the correct plug adapter for the country in question into the slot on the mains adapter until it locks in place 2...

Page 13: ...can be downloaded free of charge from www navigon com The following memory media can be used in the NAVIGON 83xx SD cards with maximum 4 GB SDHC cards with maximum 4 GB Removing the memory card 1 Swit...

Page 14: ...t or cleaning solution 2 Use the suction cup to fix the cradle to the windscreen 3 Press the lever on the suction cup forwards Supplying power to the navigation device Included in delivery of the NAVI...

Page 15: ...avigation device from the cradle 1 Press the button on top of the cradle 2 Tilt the navigation device slightly towards yourself 3 Remove the device from the cradle 2 5 Navigating with GPS GPS is based...

Page 16: ...xx for the first time you will be asked to make the following settings your preferred language for using for the software the unit of length for distances the time format From the START window you can...

Page 17: ...sed use by creating a password 4 1 Activating password protection 1 In the NAVIGATION window tap on Options Settings Options Password Lock The NEW PASSWORD window opens 2 Enter a new password in the N...

Page 18: ...e NAVIGON 83xx 5 1 Volume On the case of the NAVIGON 83xx you will find the following keys refer to Description of the NAVIGON 83xx on page 9 Quieter Louder Volume on off You can use these keys to adj...

Page 19: ...built in GPS receiver is not operational Contact customer service if this problem cannot be rectified by a reset No Signal Data is being received from less than three satellites Position cannot be cal...

Page 20: ...te The TMC antenna is integrated in the car charger cable The Tuning icon may also appear therefore in the following cases The NAVIGON 83xx has been placed in the cradle but the car charger cable is n...

Page 21: ...one The hands free module of the NAVIGON 83xx is being used at the moment for a call FM Transmitter The NAVIGON 83xx has an integrated FM transmitter This means that you can listen to all audio output...

Page 22: ...be helpful however when naming saved destinations and routes 5 3 1 Special keys inserts a space deletes the character in front of the cursor opens the keyboard with numerals Latin Cyrillic and Greek...

Page 23: ...ist This is the case for example when you enter a location As soon as you enter the first letter the largest city in the given country that begins with this letter appears Enter more letters and after...

Page 24: ...e sure to refer to all the safety information in chapter Important safety information on page 9 Impaired GPS reception If GPS reception is impaired navigation will be interrupted The navigation applic...

Page 25: ...ween buildings and reflecting house fronts can restrict GPS reception greatly or make it impossible If the GPS receiver or the navigation device is inside a vehicle a metallised windscreen or a windsc...

Page 26: ...nt to enter a new destination you will be asked to select the country in which your destination is situated Under My Destinations the NAVIGON 83xx provides the following lists of destinations and addr...

Page 27: ...t First order of entry is not possible for all countries In this case you must enter the city first The ADDRESS window opens 2 Enter the name or the postal code of the destination town 3 Enter the nam...

Page 28: ...wn centre If you specify only the town and street without specifying a house number or cross street the navigation system will calculate the best route to this street 6 2 3 Enter Coordinates You can a...

Page 29: ...MAND window opens Indicated at the top is the country for which you can select addresses Tap on the country if your destination address is situated in a different country Then follow the instructions...

Page 30: ...age 25 Note The Direct Access section offers 3 categories of POI from the current vicinity which can be searched for quickly and without additional entry For more details refer to the chapter Direct a...

Page 31: ...is way you can find well known places of interest even if you don t know the name of their location 1 In the NAVIGATION window tap on New Destination Search for POI Nationwide The POI NATIONWIDE windo...

Page 32: ...ed town cannot be entered If sub categories exist for the category you have selected the Sub Category list opens 4 Select the sub category from which you would like to select a POI The Destination lis...

Page 33: ...select which categories or sub categories are to be available for direct access Note The categories for the Direct Access function are the same as those available for the POI on Your Route function R...

Page 34: ...e Tap on Cancel in order to close the DESTINATION INFO window again Tap on Show on Map in order to see the destination on the map Tap on Save Destination in order to save the destination in the FAVOUR...

Page 35: ...ed in the LAST DESTINATIONS list 1 In the NAVIGATION window tap on My Destinations Last Destinations 2 Tap on the destination to which you want to navigate The DETAILED INFORMATION ABOUT THE DESTINATI...

Page 36: ...in order to search for a car park near your destination The map opens in Preview mode The destination is indicated on the map For detailed information on how to start navigation please refer to chapt...

Page 37: ...Me There The map opens in Preview mode The destination is indicated on the map For detailed information on how to start navigation please refer to chapter Route preview on page 37 Please read on ther...

Page 38: ...e is marked with MyRoute Note Even when the MyRoutes function is activated sometimes only one additional route or no additional routes at all can be calculated for a particular route No further sugges...

Page 39: ...t on page 29 Do not tap on the Start Navigation button 2 Tap on Options Save Destination or 1 Select a destination from the LAST DESTINATIONS list or from the IMPORTED ADDRESSES list Refer to Last Des...

Page 40: ...to plan routes without GPS reception for example in the comfort of your home Planned routes can be saved for later use This allows you to plan as many routes as you like for example for your holidays...

Page 41: ...g point Tap on the starting point button 0 The STARTING POINT menu opens You can now enter a different starting point Proceed as described above 6 4 2 Entering route points The route points of a route...

Page 42: ...deletion 6 4 4 Managing routes You can save each planned route under a particular name Note Only the start point and route points will be saved not the calculated route When you load a saved route it...

Page 43: ...a multi leg route only the first leg will be simulated You have calculated and displayed a route 1 Tap on Options Simulation The route will be recalculated for simulation purposes If you have planned...

Page 44: ...tap on Options Turn by Turn List For details of the functions in the TURN BY TURN LIST window refer to chapter Turn by Turn List on page 60 MyRoutes When the MyRoutes function is activated the navigat...

Page 45: ...Some windows offer options that lead to more functions Tap on Options to open the options list Tap on the option you would like to use If you would like to quit the options list without selecting an o...

Page 46: ...from the NAVIGON 83xx over the car radio s loudspeaker system Refer to FM Transmitter on page 77 GPS Status Opens the GPS STATUS window Here you can see details regarding GPS reception You can also sa...

Page 47: ...page 39 Save Destination Saves the selected address in the FAVOURITES list Refer to Saving destinations on page 39 Save Position Opens the SAVE DESTINATION AS window Here you can save your current po...

Page 48: ...maps saved on the device Even if maps of countries in other continents are available on the navigation device the NAVIGON 83xx can only ever work with the maps of a single continent Tap in the NAVIGA...

Page 49: ...ticular route If the MyRoutes function is activated the route corresponding best to the selected route profile will be marked with MyRoute As soon as you tap on a button navigation along the route in...

Page 50: ...gram of the next junction which you should turn on to The distance remaining to this junction is indicated underneath As you get closer to the junction you will see a spot diagram in addition to the d...

Page 51: ...ent speed are shown here 10 In the Total box you can see the distance remaining to the destination the estimated duration of the trip and the estimated time of arrival Tap on the arrival time if you w...

Page 52: ...volume Louder Quieter Volume on off 2 Tap on Volume again or wait a few seconds The volume bar closes Quitting navigation Tap on Back in order to quit navigation A dialog box will prompt you to confir...

Page 53: ...mode before then just tap on any point on the map Note The Reality View mode is not available for all motorway junctions and three leg motorway junctions Availability depends on the map material used...

Page 54: ...m right to top left to zoom out Pan Mode When this button is active you can change the section of map displayed with the stylus or your finger Simply drag the map in the desired direction Entire Route...

Page 55: ...a name under which the selected point will be saved in the FAVOURITES list Refer to Saving destinations on page 39 Search Nearby Opens the POI NEARBY window Here you can search for destinations near t...

Page 56: ...m will then tell you which commands you can say in the current window 7 3 Deactivation of the voice commands function The voice commands function will be deactivated under the following conditions If...

Page 57: ...Map button you can have POIs Favourites and traffic information of the current map view shown in a clearly arranged list Note This function is not available if the map was opened in one of the modes...

Page 58: ...ttings Navigation Bend Warning 8 3 Direct Help If you arrive at the scene of an accident or have an accident yourself it may be necessary to call for emergency aid and to give the answering office you...

Page 59: ...view of the data the navigation system calculates from the GPS signals it receives The GPS status can be accessed from the options button in many windows Tap on Options GPS Status The current location...

Page 60: ...route The un blocked route section can now be integrated into the calculation 8 6 Turn by Turn List You can display detailed directions of the calculated route before starting navigation or at any tim...

Page 61: ...TURN BY TURN LIST window tap on Options Calculate Original Route 8 7 TMC Traffic Information The integrated TMC receiver enables the navigation system to make use of current traffic messaging If neces...

Page 62: ...detour will also be shown Tap on the button of the route you want to follow or Tap on the Details button The TRAFFIC INFORMATION window opens Refer to Displaying traffic information on page 62 Note I...

Page 63: ...ere is a threat of considerable delays This can be the case for example with traffic jams or when one of several lanes is blocked off No colour The obstruction is not classified as serious This can be...

Page 64: ...window tap on TRAFFIC INFORMATION In the TMC SETTINGS window you can set the TMC traffic station and configure whether the reception of a traffic message concerning your route should affect your rout...

Page 65: ...w file will be created when you next record a trip Recording trips You can have all trips recorded automatically 1 In the NAVIGATION window tap on Options Settings Navigation 2 Set Logbook to Yes 3 Ta...

Page 66: ...be connected to a mobile phone in order for you to use the telephone functions If the NAVIGON 83xx was last connected to the same mobile phone the connection will be established without further promp...

Page 67: ...x you can make a call in various ways Note Play back of the MP3 player and the navigation instructions are muted during a call 9 3 1 Dialling a telephone number 1 In the HANDSFREE MODULE window tap on...

Page 68: ...RECENT CALLS list is not copied permanently to the navigation device It is available to the hands free module only for as long as it is connected to the mobile phone 9 3 5 Transferring a call from you...

Page 69: ...o end the call 9 5 Configuring the hands free function The hands free module of the NAVIGON 83xx contains a number of settings that can be individually configured For information about configuring the...

Page 70: ...ttings Handsfree Settings The HANDSFREE SETTINGS window opens Volume of the Phone Call The volume of the call can be adjusted independently of the volume of the navigation application and the MP3 play...

Page 71: ...s a rule the NAVIGON 83xx will automatically establish a connection to a mobile phone to which it was once connected already However you can also use this function to establish a connection to a diffe...

Page 72: ...isplayed at the bottom edge of the screen 9 6 3 Terminating the connection and deleting the connection data You can terminate the connection between the NAVIGON 83xx and the mobile phone at any time N...

Page 73: ...plication is open Tap on the Music button which is located at the bottom edge of many windows The MP3 player cannot be opened in the picture viewer or the FM transmitter 10 3 Selecting an audio file I...

Page 74: ...en you tap on Play Next title position of the file in the folder name of the title performer If there is no next title the first title in the current folder will be displayed If the name of the album...

Page 75: ...y back of the file continues Navigation Application in the foreground Play back of the file continues If driving instructions are announced during navigation the volume of the MP3 player is lowered fo...

Page 76: ...ture viewer Refer to Suitable files on page 73 Folder Sub folders of the current folder are displayed Tap on a sub folder in order to open it Note If the sub folder contains no suitable image files or...

Page 77: ...e other The pictures are scaled to their maximum size When all the pictures in the current folder have been shown the presentation continues from the beginning Tap on the middle of the picture in orde...

Page 78: ...used by the FM transmitter for transmission Europe or USA Caution These standards differ for example in the powers of transmission they define Please note that you are not permitted to transmit with t...

Page 79: ...These settings can be recognised by the List button The currently valid value is visible 1 Tap on List A list with all possible values opens The currently valid value is marked 2 Tap on the value you...

Page 80: ...ls Built in antenna Socket for external antenna TMC Yes FM Transmitter Yes Device keys 5 On Off Back Quieter Louder Volume on off Stylus Plastic stylus Keyboard Software keyboard Loudspeaker Yes Micro...

Page 81: ...d the memory card Note We recommend that you remove the rear cover only when told to do so by our service staff 14 3 Declaration of conformity The NAVIGON 83xx device described in this manual bears th...

Page 82: ...ed in the case 1 Unplug the connector The navigation device will carry out a new start Wait for the software to be reloaded 2 Without delay insert the USB connector from the charger into the correspon...

Page 83: ...n Possible causes and their remedies The navigation device hasn t been used for a long time The battery is flat Charge the battery of the NAVIGON 83xx for a few minutes before you switch it on The nav...

Page 84: ...s 27 Direct Access 33 Enter Coordinates 28 Favourites 34 From Map 36 Home Address 36 39 Imported Addresses 35 Input Sequence 27 Last Destinations 35 My Destinations 26 New Destination 26 POI 29 in a C...

Page 85: ...3 Navigation 50 Preview 48 Reality View 52 Memory card 13 Menu 24 MP3 Player 73 Music 73 Muting 21 My Destinations 26 MyRoutes 38 44 N Navigation Block 59 61 MyRoutes 38 44 No GPS 38 45 Route Profile...

Page 86: ...ndsfree Module Bluetooth Settings 70 Clear Connection Data 72 Connection with Mobile Phone 71 Handsfree Settings 70 Preset 69 Volume 66 Simulation Exit 43 Start 43 Software keyboard 22 Support 8 Symbo...

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