NAVC-703FHD
USER MANUAL
9
TROUBLE SHOOTING / Q & A
Fault
Suggestion
Device does not turn
off
If in vehicle: check that the 12V socket is not still powered (on) when the
key is removed (as with some European cars).
Wait 20 seconds for file finalisation / closure.
Disconnect power lead to device
Press “ok” to stop recording, then press power to turn off.
Cant playback the
.AVI video files
Upgrade your windows media player version or use an alternate media
player such as VLC media player
My video/pictures of
an incident are NOT
there
Check the capacity of your SD card, the files may have been overwritten in
the record cycle process. Ensure STOP THE RECORDING if you want to
keep a video/picture of an event otherwise it will be over written.
The device has frozen
/ stopped working.
Check the speed of your Micro SD card. We recommend class 4 for faster
transfer rates, especially If the record file size is bigger (say 10 min
recording increments at 720 HD).
Press the “reset” button with a paper clip to reset the settings back to
default
The date/time is
incorrect
Reset the date / time in the settings menu. If the battery runs completely
flat, then the date/time will need to be reset
The suction cup keeps
coming off
Ensure the windscreen and surface area of the suction cup is clean.
In wet or very hot weather, the suction cup mount may need to be
reapplied.
Can’t see the device
in my computer
Check the USB cable connection to the device and USB port. Try another
USB port, possibly directly to the PC/notebook (rather than through a USB
hub)
Once the wiring and installation of the NAVC-703FHD have been completed, please check the
following:
- With the car’s ignition on (or engine started), the red LED indicator on the NAVC-703FHD will light up and the
LCD screen should turn on. Recording should start automatically. This will indicate a successful installation –
- When the car’s ignition is turned off, the device should turn off within 20 seconds. If this doesn’t happen then
power is still being supplied to the car’s 12v socket and the device will need to be switched off manually.
