Navien NR-35D User Manual Download Page 26

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Checklist before Reporting Failure

Symptom

Checklist

Solution

Heating isn’t working.

Isn’t temperature setting too low?

Press either or button then turn the dial

clockwise to increase heating temperature.

Isn’t heating switched off or set as

only hot water?

Please check if programmed time

is off

Please adjust the time program for heating

Are you using hot water?

Heating does not supply when hot water is on

Isn’t heating valve for each room

locked?

Please open heating valve for each room

Isn’t heating filter blocked?

Please clean heating filter.

Is heating pipe filled with air?

Open the air removal valve on the top of

distributor for each room to remove air from

heating pipes.

Summary of Contents for NR-35D

Page 1: ...r to use the product well Keep this user manual where it s easy to find The specification and appearance of the product may change without notice for quality improvement The images in the user manual...

Page 2: ...ce Function Setting Current Time Setting Room temperature heating Setting central heating temperature Setting 24 hour program Controlling Heating intensity Controlling Hot Water Temperature Setting in...

Page 3: ...To Use Navien Smart TOK App Sign up Check control status Switching On Off Room controller Heating Setting 24 Hour program Setting Holiday Cancel Controlling Hot Water Temperature Using Summer mode Con...

Page 4: ...t can lead to fire explosion damage injury or death Usermaydieorbecomeserious injuredifinstructionsarenotfollowed Danger Yourpropertymaybedamagedif instructionsarenotfollowed Caution Usermaybeinjuredi...

Page 5: ...ng components are in the package together with Room controller Please check the components before installing the Room controller User manual 1ea Quick install guide 1ea Extension Cable 2ea 2 2m 1ea 7...

Page 6: ...of the extension cable to the socket on front side of the boiler s control panel 2 Put other side of the extension cable through the hole in the bracket 3 Connect the other side of the extension cabl...

Page 7: ...g Button ECO Button HotWaterButton Button RESET Button Button POWER Button LCD Display Please check Dip S W No 5 at the display panel of boiler is off Please connect the Room Controller and boiler s f...

Page 8: ...eating program Select 24 hour program Hot water Summer mode active inactive HotWaterTemperature Setting HotWaterTemperature instant hot water Holiday Child safety Holiday active inactive Child safety...

Page 9: ...ur program instant hot water Displays temperature and Timer hours Operate Function Switches on when choosing heating water after setting heating return control Hot Water Function Displays temperature...

Page 10: ...10 Switching On Off Room controller LCD display will switch on when you press button LCD display will switch off and operation will stop when you press button while Room controller is on Press button...

Page 11: ...voice volume by turning the dial on the right side of the Room controller Room controller can be controlled easily without user manual by listening to the voice guide Please turn the dial all the way...

Page 12: ...12 Setting Current Time 1 Press and hold OK button for 3 seconds 2 Set the hour by turning the dial Time and AM PM section will flicker...

Page 13: ...13 3 Press OK then set the minutes by turning the dial 4 Confirm the time after setting the minutes by pressing OK button Set the minutes when minutes section flickers...

Page 14: ...l flicker PressOKbuttontosaveorleaveitasitisafter selectingthetemperatureforauto save Temperaturecontrolrangeis10 40 Catintervals of0 5 C Theoperationdisplaywillswitchonand heatingwillstartifthecurren...

Page 15: ...90 Catintervals of1 C Theoperationdisplaywillappear The operation display will appear while the time zone is set to ON in the 24 Hour program depending on the set temperature and heating willstart Pl...

Page 16: ...3 Set heating time by turning the dial Time and Timer settings ON OFF will appear The previous selected time for heating will be displayed as you programmed before Time within the screen will be chang...

Page 17: ...utton and sign will appear on the Timer bar on the bottom Turn the dial to set the next time you wish to heat then press OK button to confirm Blocked time filled with sign is the operating time Repeat...

Page 18: ...sity at Power Standard Economic Heating intensity sign will flicker Press OK button after setting the intensity or leave it as it is for auto save It s a function where you can select the 3 heat inten...

Page 19: ...tureorleaveitasitisforauto save Thetemperaturerangeis30 65 Catintervals of1 C 1 Make sure that toddlers or children do not use this function without guidance by an adult for safety 2 Do not change the...

Page 20: ...econds 2seconds Setting instant hot water It s a function that heats Hot water faster instant hot water sign will appear on LCD screen and settings will be shown This function will automatically switc...

Page 21: ...use when you only want hot water without heating during summer season The lamp on the bottom will switch on and hot water mode will be set without heating If you wish to use heating and hot water at t...

Page 22: ...liday mode setting Press button 2 Switch OFF Holiday mode setting Press button Lamp on the left of button will switch on and Holiday mode function will be set Lamp on the left of button will switch of...

Page 23: ...ld safety on Press and hold the holiday mode Button for 3 seconds 2 Child safety off Press and hold the holiday mode Button for 3 seconds The appears and the Child safety will be activated The disappe...

Page 24: ...ar your home or contact Navien service center www navien co uk or phone 0844 332 2323 Symptom Checklist Solution Power doesn t switch on Nothing indicated on Room Controller Is the Room controller swi...

Page 25: ...wait until water is supplied again Is cold water valve locked Please open direct water valve connected to the boiler Isn t the hot water tap open too little Please open hot water tap more so that the...

Page 26: ...only hot water Please check if programmed time is off Please adjust the time program for heating Are you using hot water Heating does not supply when hot water is on Isn t heating valve for each room...

Page 27: ...s pipe blockage Please check if there are any problems dents blockage etc on the exhaust pipe reset the boiler E127 Air pressure sensor malfunction E157 Air pressure sensor connecting hose malfunction...

Page 28: ...r filling problem Please reset the boiler E351 Water recharge problem Please check the filling loop then reset the boiler E407 Hot water exit temperature sensor malfunction Please switch off hot water...

Page 29: ...in order to use the product well Keep this user manual where it s easy to find The specification and appearance of the product may change without any prior notice for quality improvement The images i...

Page 30: ...ion is not supported for houses that have separate control system for each room 1 This products only supports DHCP Dynamic Host Configuration Protocol DHCP server option function must be activated if...

Page 31: ...only supports Wi Fi 2 4Ghz products 3 Navien Smart TOK Boiler Series supports IEEE802 11 b g n communication protocol Please install the router after checking if it supports IEEE802 11 b g n method 4...

Page 32: ...r Navien Boiler Select Navien SmartTOK Boiler App if more than two apps appear Navien Smart TOK App is optimized for IOS 7 0 and Android Version 4 2 If you launch the app in other smart phone or table...

Page 33: ...Network and Member Registration at Android App 33 Samsung Electronics LG Electronics Off the Auto Network Switch At Menu Auto Settings Wi Fi Please resister a member of Navien smart TOK App After off...

Page 34: ...Member Registration at Android App 34 1 Press register as member 2 Press the Router Connection button YoumustregisterasmemberifyouwanttocontroltheboilerusingNavienSmartTOKApp Connect your room control...

Page 35: ...om Controller to AP mode Pressthe Next buttonwhenAPmode ofroomcontrollerison PleaseTurn off the Room Controller Press the OK button for a 3 seconds LCD Display will show you the and the ID number of t...

Page 36: ...automatically connected There will not be shown below screen Noroomcontrollerfound pleasecheck APmodeofrequiredroomcontrolleris on thentryagain If more than 2 room controllers are found please check...

Page 37: ...ess the OK button Pressthe OK buttonwhenthePassword of the Wireless Router is not set SelecttheWirelessRouteryouwanttouse amongtheSearchedWirelessRouters 5 SelecttheWirelessRouteratyourRoom Controller...

Page 38: ...38 Select theTime Zone in your Area If the Room Controller sets successfully Product ID will be entered automatically 7 Enter the User s Information 8 Set theTime Zone...

Page 39: ...9 Press the Confirm button after Entering all of the User s Information 39...

Page 40: ...Registration at IPhone App 40 1 Press register as member 2 Press the Router Connection button You must register as member if you want to control the boiler using Navien SmartTOK App Connect your room...

Page 41: ...Next button after selecting room controller at Wi Fi screen of Settings when AP mode of room controller is on PleaseTurn off the Room Controller Press the OK button for a 3 seconds LCD Display will s...

Page 42: ...ered in the Network Connect at Iphone s Settings WiFi Selecting the Room Controller ComingbacktoApp pleasekeep connectingwiththewirelessrouter If no Room Controllers was found PleaseTry to Find Again...

Page 43: ...utton Press the NEXT button when the Password of the Wireless Router is not set Select the Wireless Router you want to use among the Searched Wireless Routers 5 Select theWireless Router at your Room...

Page 44: ...44 Select theTime Zone in your Area If the Room Controller sets successfully Product ID will be entered automatically 7 Enter the User s Information 8 Set theTime Zone...

Page 45: ...45 9 Press the Confirm button after Entering all of the User s Information...

Page 46: ...rtTOK start if it is controllable Control not possible message will appear if SmartTOK control is not possible Please reconnect after checking the information on the message screen Room controller of...

Page 47: ...47 Power ON Power OFF Tap power icon to switch on off Switching On Off Room controller...

Page 48: ...48 1 Select heating mode you want 2 Adjust the temperature Heating...

Page 49: ...Popup screen which shows the settings will appear once youTap save icon Settings will be complete when you tap the confirm icon on the popup screen If you wish to stop heating adjust the temperature l...

Page 50: ...ect 24 Hour program 2 Select heating times Setting 24 Hour program ON will appear if you select heating times The 24 Hour program applies to Room temperature heating Mode and central heating temperatu...

Page 51: ...ping the save icon Popup screen which shows the settings will appear once youTap save icon Settings will be complete when you tap the confirm icon on the popup screen Select other heating mode if you...

Page 52: ...52 52 Holiday settings OFF Holiday settings ON Select Holiday icon on heating orTimer tab Setting Holiday Cancel...

Page 53: ...53 53 1 Control hot water temperature 2 Complete settings by tapThe save icon Controlling HotWaterTemperature...

Page 54: ...54 Using Summer mode Tap Summer mode icon Select it when you wish to use hot water without heating Select other heating mode on heating orTimer tab if you wish to stop Summer mode...

Page 55: ...at intensity levels Economic Standard Power ECON Suitable for small sized houses up to 2 rooms STD Suitable for mid sized houses 3 4 rooms PWR Suitable for large sized houses over 5 rooms RecommendedH...

Page 56: ...56 3 Complete settings by tapping the save icon...

Page 57: ...57 Setting Remember me Cancel Logging out Check Remember me icon on the login screen to select cancel Select logout icon on the screen...

Page 58: ...automaticWIFI setting of the room controller to wireless router WPS function will be available if the wireless router hasWPS support WPS function is available after completing membership 2 Press the...

Page 59: ...ted mode will be maintained until the router access will be completed or before the searching mode will be off manually If you want to withdraw theWPS Router Searching mode just press the OK button fo...

Page 60: ...the Wireless Router Android 60 1 Please Log in 2 Please Press the Router Settings ThisisthesetupmethodiftheWirelessRouterischanged Register the Room Controller toWireless Router through the Router Co...

Page 61: ...Controller to AP mode Selecting the Room Controller to AP mode Press the Next button Turn off the Room Controller Press the OK Button for 3 seconds LCD Display will show you the and the ID number of...

Page 62: ...d be automatically Connected There will not be shown below screen No room controller found please check AP mode of required room controller is on then try again Ifmorethan2roomcontrollersarefound plea...

Page 63: ...e OK button Press the OK button when the Password of the Wireless Router is not set SelecttheWirelessRouteryouwantto useamongtheSearchedWirelessRouters 5 Select theWireless Router at your Room Control...

Page 64: ...64 Afterconnectingtorouter Checkthe connectionbypressingthe Refresh button 7 PleaseStarttoControl UsingNavien SmartTOK...

Page 65: ...Wireless Router iPhone 65 1 Please Log in 2 Please Press the Router Settings This is the setup method if theWireless Router is changed Register the Room Controller toWireless Router through the Router...

Page 66: ...sthe Next buttonafterselecting room controller at Wi Fi screen of Settings when AP mode of room controller is on Turn off the Room Controller Press the OK Button for 3 seconds LCD Display will show yo...

Page 67: ...ered in the Network Connect at Iphone s Settings WiFi Selecting the Room Controller ComingbacktoApp pleasekeep connectingwiththewirelessrouter If no Room Controllers was found PleaseTry to Find Again...

Page 68: ...NEXT button Press the NEXT button when the Password of the Wireless Router is not set SelecttheWirelessRouteryouwantto useamongtheSearchedWirelessRouters 5 Select theWireless Router at your Room Contr...

Page 69: ...69 Afterconnectingtorouter Checktheconnection bypressingthe Refresh button 7 Please Start to Control Using Navien SmartTOK...

Page 70: ...2 Is sign switched off on the Room controller Please check if router is correctly connected to Room controller 3 Can t connect to SmartTOK App after changing the router Please reconnect new router to...

Page 71: ...oller Please restart SmartTOK App 8 Youcan tuseremotecontrolfunctiondueto boilererrormessage Please contact certified service center 9 I can t connect due to weak signals from the router Router shows...

Page 72: ...72MHz 802 11b g n20 DIMENSIONS 120 W x 120 H x 15 D mm INSTALLATIONTYPE Wall Hung BracketType KYUNDONG ONE Co Ltd hereby declares that this NR 35D is in compliance with the essential requirements and...

Page 73: ...rtTOKroomcontrollerhasastandard5yearmanufacturerswarrantyifasuitablyqualifiedengineerhas installedthesysteminaccordancewithNavieninstructions SeeNavienwebsite whichcontainsalinktotheon line registrati...

Page 74: ...MEMO 74...

Page 75: ...MEMO 75...

Page 76: ...UserManualRoomcontroller 20037572A...

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