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Conditions & Exclusions
1.
The appliance must be installed by a qualified technician. It must be installed, operated and
maintained in strict accordance with the instructions in the owner’s manual. Any alteration,
abuse, neglect, or misuse of the product shall nullify this warranty.
2.
This warranty is not transferable and is made to the original purchaser only, provided that the
purchase was made through an authorized Nature’s Comfort dealer.
3.
Paint discoloration, minor expansion, contraction, or movement of certain parts and resulting
noise is normal and not a defect and is not covered under warranty.
4.
The warranty, as outlined within this document, does not apply to external chimney
components or other accessories used in conjunction with the installation of this appliance.
5.
This warranty is void if:
a. The unit is subject to submersion in water or prolonged periods of dampness, wetness or
condensation.
b. There is any damage to the unit, combustion chamber, heat exchanger or other components
due to water or weather damage which is a result of but not limited to, improper
chimney/venting installation.
6.
Exclusions of this warranty include: injury, loss of use, damage, failure to function due to
accident, negligence, misuse, improper installation, alteration or adjustment of the
manufacturers settings of components, lack of proper and regular maintenance, damage
incurred while the appliance is in transit for repair, alterations or acts of God.
7.
This warranty excludes damage caused by normal wear and tear, such as paint discoloration
or chipping, worn or torn gasketing, etc. Also excluded is damage caused by abuse,
improper installation, modification of the unit or use of fuel other than that for which the unit is
configured and approved for use with.
8.
This warranty is the only warranty supplied by Natures Comfort LLC. All other warranties,
whether expressed or implied, are hereby expressly disclaimed and purchaser’s recourse is
expressly limited to the warranties set forth herein.
9.
The manufacturer's total responsibilities and liabilities shall be to repair or replace the
defective part(s). All costs of removal, shipment to and from the dealer
or Nature’s Comfort,
losses during shipment, reinstallation and any other losses or expenses due to the stove being
removed shall be covered by the owner of the stove.
Warranty Procedure
All claims under this warranty must be made through the dealer
where the stove was purchased. If you
discover a problem that you believe is covered by this warranty, you must contact your Nature’s Comfort
dealer, giving them proof of purchase including stove purchase date, model and serial number.
If an inspection by the dealer
indicates that a warranty claim is justified and that all conditions of this
warranty have been met, Nature’s Comfort has the option of having the defective part either repaired or
replaced by your dealer according to the above warranty. If unable to repair or replace your appliance’s
defect on-site, you may be required to ship your appliance with return freight charges prepaid to Natures
Comfort. Natures Comfort will at its option repair or replace your appliance free of charge if it is found to
be defective in materials or workmanship within the time frames stated within this warranty. Claims made
after warranty expiration will not be honored even if a part had failed during the warranty period.
This warranty is subject to change without notification. Please visit
www.naturescomfortllc.com
for the most up to date
warranty and installation information.
Summary of Contents for NC-40
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