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National Semiconductor • SolarMagic Weather Station User Guide
24
Chapter 7
Troubleshooting
Sensor reading incorrectly
1
Verify power source is supplying correct voltage.
2
Clean the sensor.
3
Confirm the sensor’s calibration.
4
Confirm the sensor is connected to the proper terminals.
7.1
Technical Support
For most efficient technical support please e-mail National
Semiconductor for technical support:
. Most
problems can be solved via email or call us at +1 (877) 765-6244.
When requesting technical support, please provide the following
information;
•
Model #.
•
Unit serial number.
•
Site name and address, installer company name.
•
Equipment purchaser name.
•
Problem description.
Be prepared to describe the problem you are experiencing including
specific details of the application, installation, and any additional
pertinent information.
In the event that the equipment needs to be returned to the factory for
any reason, please call to obtain a RMA # (Return Material
Authorization). Do not return items without an RMA# displayed on
the outside of the package.
•
Clean and decontaminate the sensor if necessary.
Summary of Contents for SolarMagic
Page 1: ...SolarMagicTM Weather Station User Guide...
Page 4: ......
Page 32: ......
Page 33: ...Appendix A Reference Diagrams 27 Appendix A Reference Diagrams...
Page 34: ...National Semiconductor SolarMagic Weather Station User Guide 28 A 1 1 Sensor Terminal Blocks...
Page 35: ...Appendix A Reference Diagrams 29 A 1 2 Communications Power Terminal Block...