PCI/PXI Ethernet Adapter Installation Guide
8
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Troubleshooting
Windows NT Troubleshooting
If Windows NT reports an error or you cannot connect to the network, try
the following suggestions first. If you are still having trouble, refer to the
additional topics in this section.
•
Make sure you are using the drivers provided on the PCI/PXI Ethernet
Adapters CD.
•
Make sure the drivers are loaded and the protocols are bound. Check
the settings in the
Network/Bindings
dialog box in the Control Panel.
•
Check the Windows NT Event Viewer for error messages.
•
Test the adapter with the PROSet advanced configuration utility that
was installed on your system when you installed the drivers. To start
PROSet, double-click the
PROSet
icon in the Windows Control Panel.
To run diagnostics, select the adapter and click the
Diagnostics
tab,
then click
Run Tests
.
Testing the Adapter
Test the adapter by running diagnostics. To test the Ethernet functionality,
run PROSet by double-clicking the
PROSet
icon in the Control Panel.
Select the adapter and click the
Diagnostics
tab, then click
Run Tests
.
If your board has GPIB functionality, run the NI-488.2 Getting Started
Wizard to verify your hardware and software installation.
WOL558.VXD Missing or Not Found (Windows 98 Only)
This error can occur in Windows 98 if a
.inf
file already installed on the
system interferes with the driver installation. Perform the following steps
to manually install the Ethernet adapter.
1.
Open Windows Explorer.
2.
Select
Views»Folder Options
.
3.
Select the
View
tab.
4.
Select
Show all files
and click
OK
.
5.
Delete
net557.inf
and
net557.pnf
in the
Windows/inf
folder.
6.
Double-click the
System
icon from the Control Panel.
7.
Select the
Device Manager
tab and double-click
Network Adapters
.
8.
Select the
Intel 8255x-based PCI Ethernet Adapters (10/100)
and
click
Remove
.
