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network using DHCP. If the target is unable to initiate a DHCP connection, the target
connects to the network with a link-local IP address (169.254.x.x).

You may be experiencing firewall issues. If you are having difficulty detecting the system
and setting up the IC-3120 on your network, you must configure the firewall to open the
TCP/UDP ports used by the IC-3120 and the host machine. Refer to the following table
for more information about TCP/UDP ports.

Table 1. TCP/UDP Ports Used by the IC-3120

Port

Type

Details

 

 

 

3580 TCP/UDP Reserved as nati-svrloc (NATI-ServiceLocator). Used by MAX to locate

remote targets.

7749

TCP

Used for remote image display (not reserved).

7750

TCP

Used for NI-IMAQdx remote configuration (not reserved).

3363 TCP/UDP Reserved as nati-vi-server (NATI VI Server). Used by Vision Builder AI

to configure a remote target.

If your firewall is controlled remotely or you are unsure about configuring the firewall, contact
your network administrator.

(RT Only) No Software is Installed

MAX reports that no software is installed. Install application and driver software on the
IC-3120.

Related Information

Installing the NI Industrial Controller Device Drivers

 on page 7

Cannot Drive Isolated Outputs

Verify that you have power connected to the V

ISO

 and C

ISO

 inputs on the IC-3120 isolated

power connector and that the contact at the screw terminals is solid. Because these outputs are
electrically isolated from the IC-3120 device main supply, they require power in addition to
the IC-3120 main supply.

LED Error Indications

The IC-3120 indicates specific error conditions by flashing the STATUS LED a specific
number of times.

IC-3120 Getting Started Guide

  | 

© National Instruments

  | 

11

Summary of Contents for IC-3120

Page 1: ...9 Troubleshooting 10 Where to Go Next 13 Worldwide Support and Services 13 Safety Information Caution The following paragraphs contain important safety information you must follow when installing and...

Page 2: ...efore returning it to service You must insulate signal connections for the maximum voltage for which the device is rated Do not exceed the maximum ratings for the device Remove power from signal lines...

Page 3: ...ic electricity damage Refer to the following figures while configuring the hardware Figure 1 IC 3120 Power Connectors and Reset Button SYSTEM PoE 48 V ISO C ISO C PoE V PoE V ISO 5 24 V 12 24 V C V 2...

Page 4: ...ecommends the following power supply for the IC 3120 Power Supply Part Number NI PS 15 Industrial Power Supply 781093 01 Complete the following steps to supply power to the IC 3120 1 Verify the power...

Page 5: ...to 0 4 N m 3 5 lb in of torque 7 Turn on the external power source Connecting the Isolated Outputs Power Supply and PoE Power Supply NI recommends the following power supplies for the IC 3120 Power S...

Page 6: ...N m 1 8 to 2 2 lb in of torque 5 Connect the negative lead of the isolated outputs power source to the C2 terminal of the power connector plug and tighten the terminal screw to 0 2 to 0 25 N m 1 8 to...

Page 7: ...ment computer is powered on and connected to the network 2 Connect one end of an Ethernet cable to the network port on the device 3 Connect the free end of the cable to an Ethernet switch or other net...

Page 8: ...k Finish 7 Install custom software You do not need to install custom software if you installed a recommended software set a Expand the IC 3120 under Remote Systems b Click the Software item below the...

Page 9: ...ution NI cannot recover lost system passwords If you forget the password you must contact NI and reformat the controller Configuring the IC 3120 for Windows The Windows version of the IC 3120 ships pr...

Page 10: ...gured on another network and then moved to the current network Reconfigure the IC 3120 for the current network Note Connect a monitor and keyboard to the IC 3120 and press Enter to view the current co...

Page 11: ...ed as nati vi server NATI VI Server Used by Vision Builder AI to configure a remote target If your firewall is controlled remotely or you are unsure about configuring the firewall contact your network...

Page 12: ...the exception state alerting you to resolve the problem Reinstall software on the IC 3120 or contact NI for assistance Refer to the IC 3120 Getting Started Guide for information about installing soft...

Page 13: ...Factory Installation Services repairs extended warranty and other services Visit ni com register to register your NI product Product registration facilitates technical support and ensures that you rec...

Page 14: ...party legal notices in the readme file for your NI product Refer to the Export Compliance Information at ni com legal export compliance for the NI global trade compliance policy and how to obtain rel...

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