National Flooring Equipent GP18, Service Manual

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18
Warranty
National Flooring Equipment Inc. (referred to as “the Company”) warrants that each new unit manufactured by The Company, to be free
from defects in material and workmanship in normal use and service for a period of twelve (12) months from date of shipment from the
Company. For administrative ease, will honor warranty for a period of fifteen (15) months from date of shipment from the company. Ac -
cessories or equipment furnished and installed on the product by the Company but manufactured by others, including but not limited to:
engines, motors, electrical components, transmissions etc., shall carry the accessory manufacturers own warranty. Battery warranties are
prorated over the warranty period. Customer is responsible for the inspection of equipment / parts upon delivery. Freight damages reported
beyond authorized time frame will not be honored.
The Company, at its determination of defect, will repair or replace any product or part deemed to be defective in material or workmanship
within specified warranty time period. All product determinations and / or repairs will take place at the designated Company repair facility, or
at a certified warranty location designated by the Company. The Company will coordinate and be responsible for all freight expenses asso -
ciated with valid warranty claims. Freight and shipping expenses associated with abuse or misuse will be back charged to the Distributor/
Customer. The Company reserves the right to modify, alter or improve any part / parts without incurring any obligation to replace any part /
parts previously sold without such modified, altered or improved part / parts. In no event shall the seller or manufacturer of the product be
liable for special, incidental, or consequential damages, including loss of profits, whether or not caused by or resulting from the negli -
gence of seller and / or the manufacturer of the product unless specifically provided herein. This warranty shall not apply to any products
or portions there of which have been subjected to abuse, misuse, improper installation or operation, lack of recommended maintenance,
electrical failure or abnormal conditions and to products which have been tampered with, altered, modified, repaired, reworked by anyone
not approved or authorized by the Company or used in any manner inconsistent with the provisions of the above or any instructions or
specifications provided with or for the product. Any and all unauthorized onsite warranty work conducted by unauthorized personnel or any
outside person(s), is not covered by the Company unless the work has been pre-authorized by a predetermined manufacturer representa-
tive. This excludes wearable parts and/or consumables.
Defective or failed material or equipment shall be held at the purchaser’s premises until authorization has been granted by the Company
to return or dispose of defective products. Products returned for final inspection must be returned with a manufacturer authorized Return
Material Authorization (RMA). Any unauthorized return of equipment will be declined at the dock by the Company. Any non-approved items
returned with approved returned items are subject to rejection and will not be credited. Credit will be issued for material found to be defec-
tive upon the Company’s inspection based on prices at time of purchase.
TO OBTAIN SERVICE CONTACT NATIONAL FLOORING EQUIPMENT, INC. TOLL FREE AT 800-245-0267 FOR A REPAIR AUTHORIZA -
TION NUMBER. COD FREIGHT RETURNS WILL NOT BE ACCEPTED. FREIGHT COLLECT SHIPMENTS WILL NOT BE ACCEPTED.
WARRANTY REPAIRS MUST BE ACCOMPANIED BY DATE OF PURCHASE RECEIPT AND A RETURN/REPAIR AUTHORIZATION
NUMBER.
RETURN/REPAIR AUTHORIZATION NUMBER: _____________________________
MACHINE SERIAL NUMBER: ____________________________________________