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Installation Guide for Comfort Pack (CPG) Units
1. National Comfort Products warrants to its customers that its product shall be free from defects in material and workmanship
under normal use and regular service and maintenance as follows:
HEAT ExCHANGERS (Gas units only): for ten years from the date of original installation.
ALL OTHER PARTS: For all other parts except the Heat Exchanger, for five years from the date of original installation.
Customer must register the product within 60 days of purchase. If Customer cannot adequately document date of installation,
then, for purposes of determining the warranty period, the date of installation shall be 60 days from the date of purchase.
2. This warranty does not extend to any damages or losses due to misuse, accident, abuse, neglect, normal wear and tear,
negligence (other than National Comfort’s), unauthorized modification or alteration; use beyond rated capacity; unsuitable power
sources or environmental conditions; improper installation, repair, handling, maintenance or application; damage as a result of fire,
wind, floods, lightning, or corrosive conditions; or any other cause not the fault of National Comfort. By way of example and without
limitation, the following do not constitute a defect in workmanship and materials and are not covered by this warranty: slugging of
liquid refrigerant or oil, unstable line voltage, lightning, operating without proper lubrication, and operating without factory provided
safeties. Any installation that impairs or impedes air flow negatively impacts performance and causes premature equipment failure
that voids this warranty. For example, installation behind a brick façade or the addition of a brick pattern façade, i.e. pigeon holes
impedes air flow and shall void this warranty. No warranty will apply if the input section exceeds the rated input as indicated on the
nameplate by more than 5%, or if the heat section in the judgement of the manufacture has been subject to misuse, negligence,
accident, corrosive atmospheres, atmospheres contacting any contaminant (silicone, aluminum oxide, etc.), excessive thermal
shock, physical damage, impact, abrasion, unauthorized alterations, or operation contrary to the manufacture’s printed instructions,
or if the serial number has been altered, defaced, or removed.
3.
SOLE WARRANTY
The warranties identified herein constitute National Comfort’s sole and exclusive warranties with respect to the goods and
are in lieu of and exclude all other warranties, express or implied, arising by operation of law or otherwise, including without limitation,
merchantability and fitness for a particular purpose whether or not the purpose or use has been disclosed to National Comfort in
specifications, drawings or otherwise, and whether or not National Comfort’s goods are specifically designed and/or manufactured
by National Comfort for Customer’s use or purpose.
4.
LIMITATION OF REMEDY
The sole and exclusive remedy for breach of any warranty hereunder (other than the warranty provided herein) shall be
limited to repair, replacement, credit or refund of the purchase price to distribution as set forth herein.
National Comfort is not responsible for any other item including but not limited to local transportation, freight, removal of
any compressor or part, any labor associated therewith, service or diagnosis calls, refrigerant, or costs for returning any defective
compressor or part.
5.
LIMITATION OF WARRANTY
NATIONAL COMFORT MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, ORAL OR WRITTEN, RELATED
TO THE GOODS, INCLUDING ANY WARRANTY OF MERCHANTABILITY OF FITNESS FOR A PARTICULAR PURPOSE,
WHICH ARE EXPRESSLY DISCLAIMED. NATIONAL COMFORT SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES OR LOSSES FROM ANY CAUSE WHATSOEVER, INCLUDING, WITHOUT LIMITATION, LOSS
OF USE, COMMERCIAL PROFITS, OR CUSTOMER GOODWILL, AND ANY OTHER CLAIMS BASED ON CONTRACT OR TORT,
WHETHER OR NOT ARISING FROM NATIONAL COMFORT’S NEGLIGENCE.
National Comfort shall not be liable for damages caused by delay in performance and the remedies of Customer set forth
in this agreement are exclusive. In no event, regardless of the form of the claim or cause of action (whether based in contract,
infringement, negligence, strict liability, other tort or otherwise) shall National Comfort’s liability to Customer and/or its customers
exceed the price paid by Customer for the specific goods or portion of the goods provided by National Comfort giving rise to the claim
or cause of action, and Customer shall indemnify and hold harmless National Comfort for any damages incurred by National Comfort
in excess thereof. Customer agrees that in no event shall National Comfort’s liability to Customer and/or its customers extend to
include incidental, consequential, or punitive damages.
Continued on next page
HEATING & A/C EQUIPMENT
NATIONAL
COMFORT
PRODUCTS
®
COMFORT PACk
LIMITED WARRANTY
539 Dunksferry Road
|
Bensalem, PA 19020
|
215-244-1400
|
1-800-523-7138
|
Fax: 215-639-1674
A Division of National Refrigeration & Air Conditioning Products, Inc.
