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Remedy/Return Rules
(1). Natiddy will repair or replace (at Natiddy’s option ) any Natiddy product that fails to operate
during 10 months from the date of purchase by the original consumer purchaser due to defect in
workmanship or material. If a valid claim is made during the applicable period, Natiddy, at its option,
will either replace the new product , or exchange the product with a new product that is of equal value.
A replacement product assumes 90 days from the date of replacement. Customer is responsible for
the return shipping costs.
(2). If the product exceeds 10 months warranty period, we can only replace a renewed item for
you.The refurbished products that are inspected and tested to work and look like new.
Exclusions
Natiddy’s warranty does not apply to (a) any product that is misused, abused, modified, damaged
by accident, or used for anything other than normal consumer use as authorized in Natiddy’s current
product literature, or (b) any product purchased through an online auction house. Natiddy’s warranty
does not apply to the battery cell unless the battery cell is fully charged by you within 7 days after you
purchase the product and at least every 6 months thereafter.
We only provide after-sales services for products that are sold by Natiddy or retailers and
distributors authorized by Natiddy. If you have purchased your unit from other channels, please contact
your seller for more information about return and warranty policy.
If any problems occur, please contact us for assistance. Please send email to the following email
address for help:
For more information about Natiddy, visit our official website at:
www.natiddy.com.
After-Sales Information
