W415-0958 / C / 03.01.12
18
9.0 TROUBLESHOOTING
!
WARNING
42.21A
SYMPTOM
PROBLEM
TEST SOLUTION
Smoke or smell
coming from the
burner/appliance.
Build up of dust or dirt on
appliance.
-
Clean the appliance
Foreign material in burn
pot / burner.
-
Clean burn pot / burner
Incorrect fuel being used
-
Use only denatured ethanol
Appliance was just turned
off.
-
The smell only lasts for a short period of time.
Flame is very
active going from
side to side.
Draft blowing on the
fl ame. (ie. Ceiling fan,
open window etc.)
-
Remove any air infl uence or relocate the appliance
when cool.
-
People walking too close to the appliance. Relocate
to a low traffi c area when cool.
Flames will not
extinguish when
turned off.
Overfi lled burn pot /
burner.
-
Fill to appropriate level.
-
Allow fuel to burn out completely.
Flame diverter pulled too
slowly, allowing vapour to
build up and burn through
the cracks.
-
Open the fl ame diverter, allow the fl ame to settle and
then close with a faster motion.
-
Allow fuel to burn out completely.
Foreign material
obstructing fl ame diverter,
not allowing it to close.
-
Allow fuel to burn out completely.
-
Clean burner.
Burner won’t light.
Insuffi cient fuel.
-
Fill to appropriate level.
Fuel is too cold.
-
Allow some time for it to warm up.
Flame diverter is not fully
open.
-
Open fl ame diverter completely.
Incorrect fuel being used
-
Use only denatured ethanol.
Spilled fuel
Spilled fuel
-
Remove all ignition sources.
-
Clean using an absorbant cloth to prevent ignition.
Dispose of cloth in a safe manner and keep away
from the appliance and ignition sources.
-
Ventilate where spill occured.
-
Only light the appliance when 100% sure spill has
been cleaned up.
TURN OFF THE APPLIANCE COMPLETELY AND LET IT COOL BEFORE SERVICING. ONLY A
QUALIFIED SERVICE PERSON SHOULD SERVICE OR REPAIR THE APPLIANCE.