EN
W415-1662 / 05.17.16
21
8.0 TROuBLESHOOTING
TurN Off ThE applaINCE COmplETEly aNd lET COOl BEfOrE sErVICINg. ONly a
QualIfIEd sErVICE pErsON shOuld sErVICE aNd rEpaIr ThIs ElECTrIC applIaNCE.
sympTOm
prOBlEm
TEsT sOluTION
Dim or no fl ame
Flame brightness not
selected
Flame leds are burnt out
main pcB board burnt out
see “operation” section.
Inspect the LED by selecting different brightness settings and
replace them if necessary.
Inspect the Main PCB Board and replace if necessary..
ember bed is not
glowing or dimming
Brightness not selected
ember leds are burnt out
main pcB board burnt out
see “operation” section.
Inspect the ember bed LEDs by selecting different brightness
settings and replace if necessary.
Inspect the Main PCB board and replace if necessary.
no warm air coming
out of appliance
Heater setting not selected
Heater has been locked out
room temperature is higher
than the appliance setting (if it
is set to room temperature)
Heater has overheated
Heater is burnt out
see “operation” section, heater includes multiple selections
such as blower only, no heat, 750W (low heat), 1500W (high
heat).
see “operation” section, heater lockout.
reset temperature setting.
unplug power or turn off the circuit breaker, allow appliance to
cool for 15 minutes.
Inspect the blower and heater and replace it if necessary.
appliance turns off
and will not turn on
House circuit breaker has
tripped
appliance fuse has blown
appliance has overheated
and safety thermal switch has
tripped
reset house circuit breaker.
replace the fuse.
unplug power or turn off the circuit breaker, allow appliance to
cool for 15 minutes to reset the thermal switch, then plug in or
turn it on.
appliance will not
come on when
switch is fl ipped to
on
appliance is not plugged into
an electrical outlet
check plug and plug it in.
Hard wire connections are
not correct
appliance has overheated
and safety thermal switch has
tripped
la carte de circuit est brûlé
see “Hard Wire installation” section.
unplug power or turn off the circuit breaker, allow appliance to
cool for 15 minutes, then plug in or turn the breaker on.
inspecter la carte de circuit
et remplacez-les au besoin
remote control
does not work
low batteries
remote receiver malfunction
replace batteries in remote control.
ensure remote receiver is not blocked.
replace control panel.
Flame does not
move
Motor stalled/malfunctioned
Cycle ON/OFF. If problems persists, consult dealer.
Heater shuts off
automatically
room is too warm
The heater has a built-in thermostat so it will shut off automatically
once the pre-set temperature is reached. it will also turn on
automatically if the room temperature drops below the pre-set
temperature.
!
AVERTISSEMENT
!
AVERTISSEMENT
!
42.37