Napoleon BIPRO665RBPSS-3, Manual

Page: 14 / 64

14
EN
www.napoleon.com N415-0542 OCT 02.19
Problem Possible Causes Solution
Infrared burner (if
equipped) flashes back
(during operation the
burner abruptly makes
a loud “whoosh” sound,
followed by a continuous
blow-torch type sound
and grows dim.)
Ceramic tiles overloaded with grease
drippings and build-up. Ports are
clogged.
Burner overheated due to inadequate
ventilation (too much grill surface
covered by griddle or pan.)
Cracked ceramic tile.
Leaking gasket surrounding the ceramic
tile, or a weld failure in the burner
housing.
Turn burner off and allow to cool for at least
two minutes. Relight burner and burn on
high for at least five minutes or until the
ceramic tiles are evenly glowing red.
Ensure that no more than 75% of the grill
surface is covered by objects or accessories.
Turn burner off and allow to cool for at least
two minutes, then relight.
Allow burner to cool and inspect very closely
for cracks. If any cracks are found, contact
your authorized Napoleon dealer to order a
replacement burner assembly.
Contact your authorized Napoleon dealer
for instructions on ordering a replacement
burner assembly.
Electronic Ignition not
working.
Unit not connected to power.
Blown Fuse.
Faulty transformer.
Terminals on switch or circuit board are
corroded or loose.
Faulty igniter.
Dirty or corroded electrodes.
Plug power cord (from working GFI protected
outlet) into electrical box on the back of the
grill. Plug transformer cord into power box.
Replace fuse located on outlet line of
transformer.
Check transformer output – should be 12VAC.
Replace if required.
Clean connections and ensure connectors
are pushed together firmly. Access to circuit
board is under electrical cover on left side of
cabinet.
Replace igniter – located under electrical
cover.
Clean or replace as required.
Oven and control panel
lights not working
Unit not connected to power.
Blown fuse.
Faulty transformer.
Terminals on switch or circuit board are
corroded or loose.
Bulbs blown (oven lights only).
Plug power cord (from working GFI protected
outlet) into electrical box on the back of the
grill. Plug transformer cord into power box.
Replace fuse located on outlet line of
transformer.
Check transformer output – should be 12VAC.
Replace if required.
Clean connections and ensure connectors
are pushed together firmly. Access to circuit
board is under electrical cover on left side of
cabinet.
Replace bulbs as per the instructions in the
maintenance section of the manual.