Napoleon BIPRO 665, User Manual

Page: 15 / 64

15
www.napoleongrills.com
EN
Problem Possible Causes Solution
Burner output on “high” setting
is too low. (Rumbling noise and
fluttering blue flame at burner
surface.)
Lack of gas.
Supply hose is pinched.
Dirty or clogged orifice.
Spider webs or other matter in
venturi tube.
Propane regulator in “low flow”
state.
Check gas level in propane cylinder.
Reposition supply hose as necessary.
Clean burner orifice.
Clean out venturi tube.
Ensure lighting procedure is followed carefully. All
gas grill valves must be in the off position when the
tank valve is turned on. Turn tank on slowly to allow
pressure to equalize. See lighting instructions.
Infrared burner (if equipped)
flashes back (during operation
the burner abruptly makes a
loud “whoosh” sound, followed
by a continuous blow-torch type
sound and grows dim.)
Ceramic tiles overloaded with
grease drippings and build-up.
Ports are clogged.
Burner overheated due to
inadequate ventilation (too much
grill surface covered by griddle or
pan.)
Cracked ceramic tile.
Leaking gasket surrounding the
ceramic tile, or a weld failure in the
burner housing.
Turn burner off and allow to cool for at least two
minutes. Relight burner and burn on high for at least
five minutes or until the ceramic tiles are evenly
glowing red.
Ensure that no more than 75% of the grill surface is
covered by objects or accessories. Turn burner off and
allow to cool for at least two minutes, then relight.
Allow burner to cool and inspect very closely for
cracks. If any cracks are found, contact your authorized
Napoleon dealer to order a replacement burner
assembly.
Contact your authorized Napoleon dealer for
instructions on ordering a replacement burner
assembly.
Electronic Ignition not working. Unit not connected to power.
Blown Fuse.
Faulty transformer.
Terminals on switch or circuit board
are corroded or loose.
Faulty igniter.
Dirty or corroded electrodes.
Plug power cord into a working GFI protected outlet.
Replace fuse located on outlet line of transformer.
Check transformer output – should be 12VAC. Replace
if required.
Clean connections and ensure connectors are pushed
together firmly. Access to circuit board is under
electrical cover on left side of cabinet.
Replace igniter – located under electrical cover.
Clean or replace as required.
Oven and control panel lights not
working
Unit not connected to power.
Blown fuse.
Faulty transformer.
Terminals on switch or circuit board
are corroded or loose.
Bulbs blown (oven lights only).
Plug power cord into a working GFI protected outlet.
Replace fuse located on outlet line of transformer.
Check transformer output – should be 12VAC. Replace
if required.
Clean connections and ensure connectors are pushed
together firmly. Access to circuit board is under
electrical cover on left side of cabinet.
Replace bulbs as per the instructions in the
maintenance section of the manual.