Napoleon BIPRO 665, User Manual

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EN
Troubleshooting
Problem Possible Causes Solution
Low heat / Low flame when valve
turned to high.
For propane - improper lighting
procedure.
For natural gas - undersized supply
line.
For both gases - improper
preheating.
Ensure lighting procedure is followed carefully. All gas
grill valves must be in the off position when the tank
valve is turned on. Turn tank on slowly to allow pressure
to equalize. See lighting instructions.
Pipe must be sized according to installation code.
Preheat grill with both main burners on high for 10 to
15 minutes.
Excessive flare-ups/uneven heat. Sear plates installed incorrectly.
Improper preheating.
Excessive grease and ash build on
sear plates and in drip pan.
Ensure sear plates are installed with the holes towards
the front and the slots on the bottom. See assembly
instructions.
Preheat grill with both main burners on high for 10 to
15 minutes.
Clean sear plates and drip pan regularly. Do not line pan
with aluminum foil. Refer to cleaning instructions.
Burners burn with yellow flame,
accompanied by the smell of gas.
Possible spider web or other debris,
or improper air shutter adjustment.
Thoroughly clean burner by removing. See general
maintenance instructions. Open air shutter slightly
according to combustion air adjustment instructions.
(This must be done by a qualified gas installer.)
Main burner will not light with
the igniter, but will light with a
match.
Jet-fire outlet is dirty or clogged. Clean jet-fire outlet with a soft bristle brush.
Humming regulator. Normal occurrence on hot days. This is not a defect. It is caused by internal vibrations in
the regulator and does not affect the performance or
safety of the gas grill. Humming regulators will not be
replaced.
Burners will not cross light each
other.
Dirty or corroded cross light
brackets.
Clean or replace as required.
“Paint” appears to be peeling
inside lid or hood.
Grease build-up on inside surfaces. This is not a defect. The finish on the lid and hood is
porcelain, and will not peel. The peeling is caused by
hardened grease, which dries into paint-like shards that
flake off. Regular cleaning will prevent this. See cleaning
instructions.
WARNING!
Always wear protective gloves when changing the halogen bulb in the internal lights
of your grill.
Lights
: To replace the halogen bulb in your grill you must first remove the lens from the light housing. To
remove the lens from the housing, remove the Philips screw securing the housing in place. Snap the lens
out of the housing (including the metal bracket). Do not touch the halogen bulb with your bare hands.
The oil from your fingertips will reduce the life of the bulb. With gloved hands gently pull the old bulb
from the socket and replace with the new bulb. Reinstall the lens, by snapping it back into the housing
and bend the tabs on the front of the housing back in to position.