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W415-0616 / C / 06.04.08

41

TROUBLESHOOTING CONTINUED

SYMPTOM

Feed rate dial has 
no effect on the 
fi re (timer control 
only)

The convection 
blower is not 
functioning nor-
mally

The heater will 
not operate when 
hot

TEST SOLUTION

- Secure all connections to the power control module.
- Perform a resistance test to the potentiometer by placing the two test leads 
  from a multi meter into the leads of the potentiometer. The potentiometer should have a 
  range of 850 KΩ (± 10%).

 Potentiometer 

Readings:

 

 

Full counter-clockwise (switched off) = open circuit, overload or infi nite 

 resistance
 

Low fi re .......... 900 KΩ to 1,050 KΩ

 

High fi re ......... 56 KΩ to 62 KΩ

  If the range is not close or does not vary then replace the potentiometer.

- Using the wiring diagram, compare all the connections between the controller, switch, 
  and the convection blower.
- If the convection motor will not run, apply 115V AC to the motor directly. Replace the 
  blower controller if the motor runs. The convection blower has failed if the motor does 
  not run. Replace the blower.
- If the convection blower runs on high at all times (no control with the blower controller), 
  check the connections from the 160°F (71°C) sensor (located on the upper left side on 
  the rear of the fi re wall) and convection blower controller to the blower. Disconnect one 
  of the wires from the sensor and if control of the convection blower returns to the 
  blower controller, replace the sensor.
- If the motor is still on high, re-connect the sensor and replace the convection blower 
  controller.

General

- Check the hopper for fuel.
- Incorrect air damper setting may cause excessive air to consume the fi re too quickly 
  before the next drop of fuel. Therefore leaving the fuel completely unburned in the burn 
  pot and will cause the fuel to burn cold and very slowly. Fuel also may build up and 
  smother the fi re. 

NOTE:

 The unit may require a change to the vent system or installation of fresh air to 

correct air to fuel ratio problems.
- Combustion blower failure may occur because it is not turning fast enough to generate 
  the proper vacuum in the fi re box. Do a visual check to see if the motor is turning.
- Check vacuum levels in the exhaust channel by bypassing the vacuum switch, then 
  remove the vacuum hose from vacuum switch. When checking the vacuum exhaust 
  place the open end of the vacuum hose on the gauge (readings must be above 0.10" 
  W.C. on low fi re). 

(NOTE: if the motor fails to reach a 0.10" W.C., then replace the 

  combustion blower).

 

- Poor quality fuel may not produce enough heat to keep the stove burning or 
  operational.
- If the exhaust temperature sensor fails try bypassing the sensor located on the exhaust 
  blower. If the stove operates properly, the unit may require cleaning or a new sensor. 
  Contact your local deal for service.
- Unplug the stove, open the left side panel and jump the two brown leads that are 
  attached to the 140°F (60°C) temperature sensor. If the stove operates replace the 
  140°F (60°C) sensor. 

Summary of Contents for Auburn NPS40

Page 1: ...W415 0616 C 06 04 08 1 10 00 W415 0616 C 06 04 08...

Page 2: ...stallation 17 22 NPI40 INSTALLATIONS Minimum Clearance to Combustibles Minimum Mantle Clearances Rear or Top Vent Conversion Instructions Installation Overview Installation into a Masonry Fireplace Pr...

Page 3: ...warranty extends to the repair or replacement of warranted parts which are defective in material or workmanship provided that the product has been operated in accordance with the operation instructio...

Page 4: ...W415 0616 C 06 04 08 4 WARNINGS AND SAFETY PRECAUTIONS...

Page 5: ...W415 0616 C 06 04 08 5 WARNINGS AND SAFETY PRECAUTIONS...

Page 6: ...STANDARDS If the fuel does not comply to this standard the unit may not operate as designed We recommend the use of premium grade 1 ash content for longer stove life and less frequent cleaning Fines n...

Page 7: ...W415 0616 C 06 04 08 7 DIMENSIONS Figures 1a b NPI40 with NI800 Flashing Shown NPS40 Figures 2a c...

Page 8: ...W415 0616 C 06 04 08 8 DIMENSIONS CONTINUED Figures 3a c NPI40 with AK9 Adapter and CISK Flashing Shown...

Page 9: ...W415 0616 C 06 04 08 9 DIMENSIONS CONTINUED Figures 4a c NPI40 with AK8 Adapter and GICSK Flashing Shown...

Page 10: ...injury or even death Check with local building of cials for any permits required for installation of this pellet heater and notify your insurance company before proceeding with installation Before in...

Page 11: ...ough the heater and shut down the pellet feed This lack of ow could be caused by a blocked vent POWER FAILURE In the event of a power failure the heater will shut down Once power is restored the heate...

Page 12: ...ent manufacturer DO NOT CONNECT THE PELLET VENT TO A VENT OR CHIMNEY SERVING ANY OTHER APPLIANCE OR HEATER DO NOT INSTALL A FLUE DAMPER IN THE EXHAUST VENTING SYSTEM OF THIS UNIT INSTALLING THE PELLET...

Page 13: ...ermination is located on a windy side of the house a shield is recommended to prevent soot from building up on the side of the house Horizontal terminations must protrude 12 from the wall vertical ter...

Page 14: ...inside combustible corner wall or protruding combustible ob structions vent chase etc Clearance to a non mechanical air supply inlet to the building or a combustion air inlet to any other appliance C...

Page 15: ...pellet vent is used the clearance to the back wall is determined by the upward turning elbow or Tee It will vary in depth depending on the brand of pellet vent used it is approximately 5 Before placi...

Page 16: ...W415 0616 C 06 04 08 16 VENTING INSTALLATION EXAMPLES Figure 13 THROUGH WALL WITH VERTICAL RISE AND HORIZONTAL TERMINATION INSTALLATION Figure 14 HORIZONTAL EXHAUST THROUGH WALL INSTALLATION...

Page 17: ...maintain 3 clearance to combus tibles Vertical Cap Roof Flashing Storm Collar Floor Protection 3 2 Class A Chimney Ceiling Support Outside air Recommended Installation showing inlet of out side air in...

Page 18: ...ole sized for the pellet liner to lie directly below the replace ue opening Allow two inches of material for a ange on all sides and cut to these measurements Bend down the anges If you have never don...

Page 19: ...NT CONVERSION INSTRUCTIONS NOTE The insert is factory shipped in a rear vent con guration 1 To vent exit vertically remove the two screws holding the exhaust cover NOTE Be careful not to damage the ga...

Page 20: ...INIMUM MANTEL CLEARANCES Drywall or other combustible material See the sections GENERAL VENTING and INSTALLATION See the section MINIMUM FRAM ING DIMENSIONS Side Wall See the section MINIMUM CLEARANCE...

Page 21: ...ommended to do so at this time 2 A hole must be made in the back of the replace to accommodate the pellet vent Connect the pellet vent to the back of the stove and position in place Refer to manufactu...

Page 22: ...A non combustible hearth must cover the ooring underneath as well as extend a minimum of six in front and to both sides of the heater Install oor protection if necessary PRIOR TO INSTALLATION INSTALLA...

Page 23: ...he insert into a built in combustible enclosure 1 Install oor protection 2 Frame structure maintaining minimum clearances Locate and frame openings for both the exhaust and outside air Outside air is...

Page 24: ...the rear using the four 8 32 x 3 8 screws washers and nuts FIGURE 29 6 The three pieces of trim are assembled in the same manner as a picture frame Place the corner brackets with screw loosened into t...

Page 25: ...the bag may come in contact with the heater causing the bag to melt and the pellets to spill DO NOT load pellets into the hopper if they have been exposed to moisture Moisture can cause pellets to sw...

Page 26: ...RT switch 2 Rotate the Pellet feed dial rate to optimum 3 Adjust the air control rod to the preferred setting this position will vary depending on venting con guration and fuel quality 4 If the heater...

Page 27: ...or well away from combustible materials pending nal disposal If ashes are disposed of by burial in soil or otherwise locally dispersed they should be retained in the closed container until all cinders...

Page 28: ...3 The burn pot requires cleaning 4 The exhaust system requires cleaning 5 The heater requires adjustment 6 Poor pellet quality MAKE SURE PELLETS ARE NOT PILING UP Figure 39 With the heater cool or wea...

Page 29: ...ot Make certain that all openings are clear of any build up of ash from the ledge below the burn pot CLEANING THE BURN POT Re install the burn pot ensuring it sits level in the heater Also must ensure...

Page 30: ...acuum out the entire hopper The dust and any other debris near the bottom should be removed to prevent excessive build up VACUUM HOPPER Figure 44 Cleaning the Optional Plated Surfaces Fingerprints or...

Page 31: ...h exhaust port located on either side of the re box Remove the exhaust port doors and set aside on a non combustible surface SEMI ANNUALLY OR EVERY TWO TONS OF PELLET Figure 47 CLEAN THE EXHAUST BLOWE...

Page 32: ...paper can be easily slid out air may be leaking around the door seal Carefully inspect the door gasket and door catch Inspect the door gasket to make sure it is fully attached Heater gasket cement can...

Page 33: ...W415 0616 C 06 04 08 33 Figure 49 NORMAL OPERATING SOUNDS...

Page 34: ...W415 0616 C 06 04 08 34 WIRING DIAGRAM Figure 51...

Page 35: ...l parts can be or dered through your Authorized dealer or distributor When ordering replacement parts always give the following in formation 1 Model and Serial Number of the replace 2 Installation Dat...

Page 36: ...W415 0616 C 06 04 08 36 COMMON REPLACEMENTS PARTS...

Page 37: ...W415 0616 C 06 04 08 37 NPS40 REPLACEMENTS PARTS 57 38 61 44 63 65 57 64 56 58 59 60 66 15 31 39 54 40 53...

Page 38: ...W415 0616 C 06 04 08 38 NPI40 REPLACEMENTS PARTS...

Page 39: ...W415 0616 C 06 04 08 39 NPI40 ACCESSORY PARTS COMMON ACCESSORY PARTS...

Page 40: ...run replace the blower If the motor runs have a dealer check the wire harness See The heater will not operate when hot section Contact your local dealer or a certi ed technician for service Push the...

Page 41: ...lower controller replace the sensor If the motor is still on high re connect the sensor and replace the convection blower controller General Check the hopper for fuel Incorrect air damper setting may...

Page 42: ...art replace the switch Due to different installation set ups length and size of venting and fuel quality the low feed setting from the factory will not always be correct It may be necessary to experim...

Page 43: ...SERVICE AND MAINTENANCE LOG Dealer s Name Dealer s Address City State Province Zip Code Postal Code Serial Number Date of Purchase Date Installed Notes OWNERSHIP RECORDS SERVICE DATE SERVICE TECHNICI...

Page 44: ...W415 0616 C 06 04 08 44 NOTES...

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