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Napoleon Allure NEFL100FH, Service Manual, Page: 1 / 30

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Napoleon Allure NEFL100FH Service Manual Download Page 1

 SERVICE 

MANUAL

$10.00

NEFL32FH, NEFL42FH, NEFL50FH,

NEFL60FH, NEFL72FH, NEFL100FH

ALLURE

ALLURE PHANTOM

NEFL42FH-MT, NEFL50FH-MT, NEFL60FH-MT

ALLURE / ALLURE PHANTOM

ELECTRIC FIREPLACE

CERTIFIED UNDER CANADIAN AND AMERICAN NATIONAL STANDARDS: CSA C22.2 No-46 / UL 2021

ENGLISH

ONLY QUALIFIED SERVICE TECHNICIANS SHOULD SERVICE AND REPAIR THIS APPLIANCE

SAFETY INFORMATION

!

WARNING

If the information in these instructions 
are not followed exactly, fi re or electrical 
shock may result causing property 
damage, personal injury or loss of life.

Do not store or use gasoline or other fl ammable 
vapors and liquids in the vicinity of this or any 
other appliance.

Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON, L4M 0G8 Canada / 103 Miller Drive, Crittenden, Kentucky, USA, 41030

Phone (705)721-1212 • Fax (705)722-6031 • www.napoleonfi replaces.com • [email protected]

W415-1698 / 12.20.16

Summary of Contents for Allure NEFL100FH

Page 1: ...THIS APPLIANCE SAFETY INFORMATION WARNING If the information in these instructions are not followed exactly fire or electrical shock may result causing property damage personal injury or loss of life...

Page 2: ...TING 18 5 0 SERVICE PREPARATION 20 6 0 REPLACING COMPONENTS 24 6 1 MOTOR AND ROTISSERIE REPLACEMENT 24 6 2 CONTROL BOARD REPLACEMENT 24 6 3 CONTROL PANEL REPLACEMENT 25 6 4 LED REPLACEMENT 25 6 5 REMO...

Page 3: ...ettings 0 5h 1h 2h 3h 4h 5h 6h 7h 8h Press button until reach desired setting Display Value Temperature 0 1 2 3 4 5 6 7 8 9 N 18 19 20 21 22 23 24 25 26 27 ON 64 66 68 70 72 74 76 78 80 82 ON C F HEAT...

Page 4: ...Description of part Finish PARTS PART NUMBERS AND AVAILABILITY ARE SUBJECT TO CHANGE WITHOUT NOTICE PARTS IDENTIFIED AS STOCKED WILL BE DELIVERED WITHIN 2 TO 5 BUSINESS DAYS FOR MOST DELIVERY DESTINA...

Page 5: ...OL 11 W190 0096 W190 0096 W190 0096 W190 0101 W190 0101 W190 0101 CIRCUIT BOARD 12 W497 0019 W497 0020 W497 0021 W497 0022 W497 0023 W497 0024 CRYSTAL 13 W370 0050 W370 0050 W370 0050 W370 0055 W370 0...

Page 6: ...W415 1698 12 20 16 6 EN 3 0 WIRING DIAGRAM WARNING TURN OFF THE APPLIANCE COMPLETELY AND LET COOL BEFORE SERVICING ONLY A QUALIFIED SERVICE PERSON SHOULD SERVICE AND REPAIR THIS ELECTRIC APPLIANCE...

Page 7: ...W415 1698 12 20 16 7 EN...

Page 8: ...W415 1698 12 20 16 8 EN...

Page 9: ...sing a ame colour 1 Press corresponding button to turn on colour 2 If the desired colour is still not functioning refer to section 4 1 IF YOU ARE EXPERIENCING ANY OF THESE ISSUES UNPLUG APPLIANCE FROM...

Page 10: ...ng Section 4 1 2 YES NO Perform LED testing Section 4 1 1 Perform motor and LED testing Section 4 1 1 4 1 2 Is the re ector spindle turning 4 1 1 LED TESTING NO YES Replace the wire harness Refer to s...

Page 11: ...W415 1698 12 20 16 11 EN FIGURES Fig 1 Fig 3 Fig 2 FLAME LED TERMINALS...

Page 12: ...on the control panel If hardwired turn on circuit breaker Set multimeter to read AC voltage Place positive probe on the MOTOR terminal of the PCB Figure 4 Disconnect the wire on the MOTOR terminal on...

Page 13: ...W415 1698 12 20 16 13 EN FIGURES MOTOR TERMINAL AC N1 Fig 4 Fig 5 Fig 6 Fig 7...

Page 14: ...ding approximately 120V AC Defective blower Refer to section 6 6 Heater Blower and High Limit Switch Replacement Is the heater on Unplug the appliance if hardwired turn off circuit breaker Ensure the...

Page 15: ...W415 1698 12 20 16 15 EN FIGURES AC N1 Fig 8 Fig 9 Fig 10 Fig 11 Fig 12 FAN TERMINAL...

Page 16: ...reading approximately 10 12A Appliance is functioning accordingly Turn appliance on Set heater setting on H2 Keep the negative probe on AC N AC N1 Defective heater Refer to section 6 6 Heater Blower...

Page 17: ...W415 1698 12 20 16 17 EN FIGURES Fig 14 Fig 13 Fig 19 Fig 20 Fig 24 Fig 25 Fig 15 Fig 16 Fig 18 Fig 21 Fig 22 Fig 23 Fig 17...

Page 18: ...or damaged wires Keep the negative probe on AC N AC N1 terminal of the PCB and place the positive probe on the right terminal of the high limit switch Figure 28 START HERE YES YES NO NO YES NO Are th...

Page 19: ...W415 1698 12 20 16 19 EN FIGURES Fig 26 Fig 27 Fig 28...

Page 20: ...OR RELOCATION OF THIS ELECTRIC APPLIANCE TURN CONTROLS TO OFF AND REMOVE PLUG FROM OUTLET OR TURN OFF THE HOUSE CIRCUIT BREAKER TO ELECTRIC APPLIANCE RECEPTACLE FRONT REMOVAL 1 Unscrew the top 2 scre...

Page 21: ...he model screws will vary in numbers 3 Pull the plastic panel using the sides on the upper half of the panel 4 Carefully lift the plastic panel out of the appliance 1 2 3 MEDIA TRAY REMOVAL 1 Remove t...

Page 22: ...ROL BOARD COVER REMOVAL 1 Remove the 4 screws on the control board cover plate METAL FLAME CUTOUT REMOVAL 1 Remove the screws on the side and bottom tray of the metal cutout Depeneding on the model th...

Page 23: ...ws on the control panel plate Depending on the model the number of screws will vary BLOWER HEATER TRIM REMOVAL 1 Unscrew and remove middle blower heater trim 2 Unscrew and remove the side blower heate...

Page 24: ...the motor out of the unit For ease of removal turn the motor slightly to remove it 4 To remove the re ector spindle pull the re ector away from the motor for it to release 5 Remove the rubber adapter...

Page 25: ...push the new control panel gently until you hear a click to con rm that the holding tabs are secure 4 Plug the quick connector to the new control panel 1 Find the connector on the PCB for the LED str...

Page 26: ...the connector of the component you need to replace and unplug it on the PCB 2 Cut the cable ties 3 Unscrew the component from the appliance 4 Screw the new compnent and connect the wires to the appro...

Page 27: ...REPLACEMENT 1 Remove the screws from the holding brackets on each side of the blower 2 Remove heater blower and high limit switch assembly from the appliance 3 Unplug the wire connectors connected to...

Page 28: ...ng it into position as shown REMOTE REAR SIDE BATTERY HOLDER BATTERY CR 2025 NOTE The remote control must remain within 5 meters or 17 feet of the appliance to be effective this range may be reduced w...

Page 29: ...W415 1698 12 20 16 29 EN 44 1 7 0 NOTES...

Page 30: ...T t 8PPE 4UPWFT FBUJOH PPMJOH t MFDUSJD JSFQMBDFT t 0VUEPPS JSFQMBDFT t BT SJMMT JSFQMBDFT FBUJOH PPMJOH DBMM t SJMMT DBMM napoleonproducts com BQPMFPO 3PBE BSSJF 0OUBSJP BOBEB BZWJFX SJWF BSSJF 0OUBS...

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