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34
Trouble shooting
Cause
· Power switch in off position.
· No power from outlet.
· Bad power cord.
· Cell number may be out of range.
· AccuStain Solution has expired.
· Too high clumped cells.
· PC setup incorrect/wrong instruct
mode.
· Cable's not fully connected/
wrong adaptor.
· When there are too many frames
with errors
(Error message: E)
· When too many cells are loaded
(Error message: H)
· Low concentration of cells
(Error message: O)
· Low concentration of cells
(Error message: L)
· Under detection range
(Error message: U)
Solution
1.
Check power switch on back of unit.
2.
Check power source.
3.
Replace.
1.
Adjust the number of cells between
5X10
4
~ 4X10
6
cells/mL (refer to page 21).
2.
Check the expired date.
3.
Try again after vortexing the cells.
1.
Check program setup.
2.
Check all connections.
1.
Check the suspension of cells if all
cells are fully dissociated into single
cells.
2.
If contaminants except cells are
found, prepare sample again.
1.
Check if concentration of cell is too
high.
2.
Dilute the sample and count again.
1.
Check if concentration of cell is high
or not.
2.
Dilute sample and count again.
1.
Check if concentration of cell
is too low.
2.
Use concentrated sample
and count again.
Problem
ADAM-MC does not
power up
Inaccurate result
Software
does not work
When error
message is shown
(For information on
each error message,
see page 23.)