Nanjing Hanlong Technology UC840 User Manual Download

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Getting Started

Quick installation reference

Phone Installation

1. Attach the Foot stand

Summary of Contents for UC840

Page 1: ...support hanlongtek com Nanjing Hanlong Technology Co Ltd USER GUIDE UC840 P Version 1 0 3 59 ENTERPRISECOLORIPPHONE 86 25 84608050...

Page 2: ...ogy Co LTD gives its right to download and print copies of this content only for private use as a user manual No parts shall have the right to alter modify or use as commercial means without the expre...

Page 3: ...Notices Information 2 Cleaning To clean the device use an anti static cloth Please avoid cleaning liquids as they might damage the surface or internal electronics of the phone...

Page 4: ...9 Initialization 9 Getting Familiar with Your Phone 11 Hardware Components Preview 11 Icon Preview 14 Line Key Function Overview 16 Basic Features Configuration 18 Web Login 18 Administrator Password...

Page 5: ...atures 57 Voice Message 57 Intercom 57 Speed Dial 59 Direct Pickup 60 Group Pickup 61 BLF 61 Shared Line 63 Record 64 Call Park 65 Paging 65 DTMF 66 Prefix 67 Upgrade 68 Factory Reset 68 Upgrade 68 Tr...

Page 6: ...Getting Started Getting Started Packing List The package contains the following parts please check if all the items are not missed 1 The phone device 2 The footstand 3 Handset 5...

Page 7: ...Getting Started 4 Headset cord 5 Power adapter 6 Ethernet cable 6...

Page 8: ...Getting Started 7 Quick installation reference Phone Installation 1 Attach the Foot stand 7...

Page 9: ...Getting Started 2 Connect the Handset and optional Headset 8...

Page 10: ...lization After your phone has been powered up the system boots up and performs the following steps Automatic Phone Initialization The phone finishes the initialization process by loading the saved con...

Page 11: ...hen show Initializing during the initialization By default the phone attempts to contact a DHCP server in your network in order to obtain its valid network settings e g IP address subnet mask default...

Page 12: ...soft keys messages calls and other some information Power Indicator LED To indicate the power status Line keys The phone supported up to 4 accounts 1 Steady green idle interface during a call 2 Blink...

Page 13: ...ute key 1 To mute the voice during the call green light 2 To un mute the call Conference To place a conference call Line Keys To be configured as different function as 1 Line 2 Speed Dial 3 BLF 4 BLF...

Page 14: ...send key Volume To decrease the volume To increase the volume Hold To hold or to resume a call during a conversation 13 Information To show the accounts status and some other relevant information Tra...

Page 15: ...th Your Phone Icon Preview Icon Description Network available Network down Registered succeed Unregistered Speakerphone mode Handset mode Headset mode Voice messages Text message Mute Do Not Disturb V...

Page 16: ...Getting Familiar with Your Phone Dialed calls Received calls Missed calls Forward calls Conference Keypad locked Keypad unlocked 15...

Page 17: ...ting Familiar with Your Phone 16 Line Key Function Overview Line Speed Dial BLF BLF List Voice Mail Direct Pick Up Group Pick Up Call Park Intercom DTMF Prefix Conference Forward Transfer Hold DND Red...

Page 18: ...Getting Familiar with Your Phone 17 Call Return Record URL Record Paging Group Listening Public Hold Private Hold Shared Line URL...

Page 19: ...ill mainly introduce the basic configuration as the Time Language and Volume Web Login 1 Get the IP address Press Menu Status Information 2 Input the IP Address in the web browser 3 Input the user nam...

Page 20: ...ogin the web interface or set the advanced settings through phone interface And the default password of the administrator is admin To change to password via Phone Interface 1 Press Menu setting Advanc...

Page 21: ...on 20 Note When you use the web interface user name admin password admin default Language The default Phone interface language is English To change the language via Phone interface 1 Press Menu Settin...

Page 22: ...atures Configuration 2 Press or Save soft key to save the configuration To change the language via Web Interface 1 Phone Preference Web Language 2 Select the necessary one 3 Press to save the configur...

Page 23: ...and change by SNTP server automatically or manual setting To configure the time and Date by SNTP setting 1 To press Menu Setting Basic setting Time Date SNTP Settings 2 Press or or to change the Time...

Page 24: ...n input the right time 3 Press or Save soft key to save the configuration To configure the Time Date Format 1 To press Menu Setting Basic setting Time Date Format 2 Press and or press to change betwee...

Page 25: ...setting DHCP time 2 Press and or press to change between Disable and Enable 3 Press or Save soft key to save the configuration To configure the Time and Date by web interface 1 Login Login name admin...

Page 26: ...IP Phone cannot obtain the time and date from the Simple Network Time Protocol SNTP server please contact your system administrator for more information Ring Tone You can adjust the type and volume of...

Page 27: ...Configuration To adjust the Ring Tone Type via Web Interface 1 Account Advanced Account Ring Tone 2 Select the wanted one 3 Click to save the configuration To configure Distinctive Ring Tone Via Phon...

Page 28: ...soft key to edit the contact 4 Press and to select the wanted Ring Tone for the contact 5 Press Save soft key to save the contact To configure Distinctive Ring Tone Via Web Interface 1 Directory Dire...

Page 29: ...Basic Features Configuration 28 Volume You can adjust the volume for the phone by the volume keys and To adjust the Ring tone volume 1 Option 1 To press and on the idle page...

Page 30: ...and during the call is ringing To adjust the handset volume To press and during a call in handset mode To adjust the headset volume To press and during a call in headset mode To adjust the speaker Vol...

Page 31: ...referred one picture for you by the following steps To change the wallpaper 1 To press Menu Display wallpaper 2 Press and or press Switch soft key to display the different pictures 3 Press or Save sof...

Page 32: ...tch soft key to Choose the Time out as 1 min or 2 5 10 30 minute 3 Enter the Screensaver Type to choose one of the type Backlight off Time Logo and Photo 4 Press or Save soft key to save the selected...

Page 33: ...icture wanted to use as screen saver 3 Click to save the upload picture Directory In the directory you can add or delete your friends business partner or anyone others phone No so you will not forget...

Page 34: ...oft key or to add the contacts successfully To add contacts from history 1 Press History soft key or press Menu History Local history 2 Press and to select the targeted one Press and switched among th...

Page 35: ...Basic Features Configuration To add contacts via web interface 1 Click Directory 2 Enter the name number and some other information 3 Press and then press button 34...

Page 36: ...information as Name Phone number 4 Press save soft key or to add the contacts successfully To add blacklist from history 1 Press History soft key or press Menu History Local history 2 Press and to sel...

Page 37: ...ng Placing a call by hands free speakerphone 1 Press the or press the Line key then you can hear the dial tone 2 Press the number 3 Press or press the Send soft key then the call is sending To place a...

Page 38: ...he Cancel soft key or press Note 1 During the conference to end the call is same as mentioned above Redial a Call To redial the last placed call from the IP Phone Press directly when LCD is on the idl...

Page 39: ...key to reject the call Or press to reject the current call 2 To press Forward to forward to another phone 3 To press Silence soft key and then the call will keep silent no ring tone display Auto Answe...

Page 40: ...To Click Account Advanced 2 To choose No for the Auto Answer 3 To click Saveset to save the configuration Call Hold When use hold feature the Hold icon will show on the display To make a call on hold...

Page 41: ...ress Resume soft key or to resume the call on hold Call Transfer This phone supports blind attended and Semi Attended Transfer Blind Transfer When you use this feature you can transfer 1 Press or Tran...

Page 42: ...y set as Auto Semi Attended Transfer 1 Press or transfer soft key during the conversation the call is on hold now 2 Enter the number transfer to and then press then you can here the ring tone 3 Press...

Page 43: ...in a conference and now this is 3 way conference 6 A press line 3 key the current 3 way conference is placed on hold 7 A enter the number of D and then press send soft key or 8 D answering the call 9...

Page 44: ...A B conversation continues 3 The conference feature is not available on all servers For more information contact your system administrator 4 To realize the 5 way conference the line should be all avai...

Page 45: ...e forward to number and on code optional off code optional 4 Press or Save soft key to save the configuration To configure busy forward With this feature the incoming calls are immediately forwarded i...

Page 46: ...fter some time 1 Press Menu Features Call forward No answer forward 2 Press and or press to select the enable choice 3 Enter the forward to number and on code optional off code optional 4 Press or Sav...

Page 47: ...ll Features To configure Forward via Web Interface 1 Setting Feature 2 Click On for the Always Busy No Answer 3 Fill the Forward to Number 4 Optional fill the on off code 5 Click to save the configura...

Page 48: ...ures Call forward Always Busy No answer Forward Press and or press to select the disable choice Press or Save soft key to save the configuration To cancel the forward feature via Web Interface 1 Phone...

Page 49: ...ly to realize the dynamic forward Call Return This feature allows you to dial the last phone call you received To configure the Call Return via phone interface 1 Press Menu Features Function Keys Line...

Page 50: ...your ID do not appear on the other phone that you called To configure anonymous call 1 Press Menu Features Anonymous Call 2 Press and or press to change the Line ID 3 Press and or press to select the...

Page 51: ...us call features so you will not hear the unknown calls To configure rejecting anonymous call 1 Press Menu Features Anonymous Call 2 Press and or press key to change the Line ID 3 Press and or press k...

Page 52: ...te applies to all modes handset headset and speakerphone To mute the call during a call including a conference call 1 Press the mute key then the mute key glows green and the LCD display 2 To disable...

Page 53: ...and then shown on the LCD To disable DND feature 1 Press the DND soft key again and then there is no on the LCD Key as Send To configure Key as Send 1 Press Menu Features Key as Send 2 Press and or pr...

Page 54: ...Timeout No Key Entry Timeout means that when you entry the number it will dial out automatically after some time when you stop enter the number To configure No Key Entry Timeout 1 Click Webpage Setti...

Page 55: ...key to save the configuration To enable Keypad Lock via Phone 1 Press Menu Settings Advanced Setting Phone Setting Lock 2 Press Info or Switch to change choose Off 3 Press Save or OK key to save the c...

Page 56: ...ck Webpage Setting Preference 2 To choose Disable for the Phone Lock 3 To click Saveset to save the configuration Hot Line To configure Hot Line 1 Press Menu Features Hot Line 2 Enter the Number and d...

Page 57: ...hook auto dial via Web Interface 1 Setting Features 2 Fill the number in the Hotline Number and the Hotline Time out 3 Click to save the configuration Delete the number and save the configuration and...

Page 58: ...tone To configure the Voicemail feature 1 Press Menu Messages Voice Mail Set Voice Mail 2 Enter the Account1 2 3 4 NO 3 Press or Save soft key to save the configuration Note This feature is not avail...

Page 59: ...e field 3 Enter the targeted Number 4 Press or Save soft key to save the configuration Then the selected Line key will work as intercom To configure Intercom feature via Web Interface 1 Click Function...

Page 60: ...1 Press Menu Function Keys Line Keys as Function Keys Line key1 for example 2 Press and or press key to select the Speed Dial in the type field 3 Enter the targeted Number 4 Press or Save soft key to...

Page 61: ...r example 2 Press and or press key to select the Direct Pickup in the type field 3 Enter the value 4 Press or Save soft key to save the configuration Then the selected Line key will work as Direct Pic...

Page 62: ...Group Pick up via Web interface 1 Click Function keys Line key 2 Select the desired Line key and select Group Pickup in the Type 3 Enter the pickup code and followed the desired Group number in the V...

Page 63: ...Enter the Pickup Code 7 Press or Save soft key to save the configuration To configure a BLF key by web 1 Click Function keys Line key 2 Select the desired Line key and select BLF in the Type 3 Enter...

Page 64: ...Line key 3 Press and or press key to select the Shared Line in the type field 4 Press and or press key to select the Account ID 5 Enter the Label 6 Enter the Value 7 Press or Save soft key to save the...

Page 65: ...hone interface 1 Press Menu Features Function Keys Line Key as Function Keys 2 Select the wanted Line key 3 Press and or press key to select the Key Event in the type field 4 Press and or press key to...

Page 66: ...key 3 Press and or press Switch soft key to select the Key Event in the type field 4 Press and or press Switch soft key to select the Call Park 5 Press or Save soft key to save the configuration To c...

Page 67: ...sired Line key and select Paging in the Type 3 Click the to save the configuration DTMF To configure the DTMF via Phone Interface 1 Press Menu Features Function Keys Line Key as Function Keys 2 Select...

Page 68: ...ne key 3 Press and or press key to select the Prefix in the type field 4 Enter the value 5 Press or Save soft key to save the configuration To configure the Prefix via Web interface 1 Click Function k...

Page 69: ...server where the new code image is located The TFTP upgrade can work in either static IP or DHCP mode using private or public IP address It is recommended to set the TFTP server address in either a pu...

Page 70: ...FTP server s default setting from Receive Only to Transmit Only for the firmware upgrade 4 Start the TFTP server in the UC IP PHONE s web configuration page 5 Configure the Firmware Server Path with t...

Page 71: ...Upgrade To upgrade manually via the Web configuration interface Download the firmware Click Management Upgrade Click Brower or the blank Select the firmware and then click Restart 70...

Page 72: ...hone display Network Unavailable Ensure that the Ethernet cable is plugged into the Internet port on the phone and the Ethernet cable is not loose Ensure that the switch or hub in your network is oper...

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