10. SYSTEM TROUBLESHOOTING
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If you suspect for any reason your NKD1 Fresh Water System is not performing or running as it should be,
here are some handy troubleshooting tips that may assist you. Alternatively visit www.naked-pools.com
or call 1800 NAKED1 (625 331) for further information.
Fault
Indication
Potential Cause
Remedy
FAULT LED «ON»
Numerous causes
See the LCD DISPLAY for the
reason then go to that section in
this troubleshooting guide
10.1
HIGH TDS-SEE MANUAL
TDS too high or short on Cell
plates
Check TDS levels (sec. 7.10
/8.2
)
Check that cell is clear of any
foreign materials (e.g. wire, metal,
touching plates, etc)
10.2
INTERNAL TEMPERATURE HIGH
No air ow in the area around the
CONTROL UNIT or excessively
high TDS levels
Ensure Contol Unit is mounted in
a well ventilated area free of
chemicals and fertilisers
Check TDS level (sec. 7.10
/8.2
)
10.3
LOW TDS or CLEAN CELL or
FAULTY CELL
Low TDS level
Check TDS level (sec.
7.10/8.2
)
10.4
NO CURRENT FLOW - NO OUTPUT
Faulty CONTROL or MAIN PCB
Faulty PCB - call for service 1800
NAKED1 (625 331)
10.5
FAULT CHECK ION
10.6
WATER FLOW FAULT
No water ow
Possible closed valve, pump fault,
burst pipe
10.7
Low water ow
Water does not cover the water
sensor
Low speed pump not supplying
sufficient water to cell housing
Increase the speed of the pump
until housing is lled
Build up of calcium on the Cell
plates
Calcium acts as an insulator and
needs to be removed
See Cleaning of Cell Electrode
(sec. 9.1)
Low TDS level
Check TDS level (sec.
7.10/8.2
)
Water temperature is low
Winter water temperature can be
very low. For every 1°C below 28°C
the output can drop 2-3%
Insufficient water ow through
the ION Rods
Check water ow and ensure a full
chamber of water is passing
through the OX
I
/ION Housing
You may need to backwash your
lter (sec. 6.6)
The ION Rods could be damaged
or at the end of their life
Visit www.naked-pools.com or call
1800 NAKED1 (625 331) to
purchase replacement ION Rods
Water temperature is low
Winter water temperature can be
very low. For every 1°C below 28°C
the output can drop 2-3%
Insufficient water ow through
the Cell
Check water ow and ensure a full
chamber of water is passing over
the Cell
The Cell could be damaged or at
the end of its life
Damaged coating will reduce cell
life and reduce output
If all conditions are correct then
Cell could be at the end of its life
V
isit www.naked-pools.com or call
1800 NAKED1 (625 331)
Level low in one direction but OK
in the other
Cell may need cleaning (sec. 9.1)
or the Cell may have run its life in
one direction