18
Troubleshooting
Problem
Solution
Fans are not
spinning
Check if there is enough water
in the water tank. The tank
should be filled up to 50 mm /
2 from the top of the tank. If
not enough water, add water
and wait for 5 to 10 minutes.
Make sure that the room
temperature is between
61°F/16°C to 91°F/33ºC
Light is not on
Please check the mains
connection. Unplug the mains
and wait for 5 minutes and
replug the mains. Wait for 10
minutes. If the problem is not
solved, please contact Naava.
“Technical problems
message” in Naava
app
Please check the mains
connection. Unplug the mains
and wait for 5 minutes and
replug the mains. Wait for 10
minutes. If the problem is not
solved, please contact Naava.
The sudden death of
multiple plants
Make sure the mains are
plugged in. Make sure that the
room temperature is between
61°F/16°C to 91°F/33ºC and
the water tank is filled up.
Contact Naava.
Naava is making
unexpected
unacceptable
random actions.
Unplug the mains and wait for
5 minutes and replug the
mains. Wait for 10 minutes. If
the problem is not solved,
please contact Naava.
Contact details
Naava Service
[email protected]
[email protected]
[email protected]
EU
Naava Group Oy
Laukaantie 4
40320 Jyväskylä
Finland
[email protected]
http://naava.io
US and Canada
Naava Inc
2 University Way
Suite 100, PMB 1007
Hackensack, NJ 07601
[email protected]
http://naava.io
Naava App
Declaration of
conformity
SIMPLIFIED EU DECLARATION OF CONFORMITY
Hereby, NAAVA GROUP OY declares that the radio
equipment type Naava N Series is in compliance with
Directive 2014/53/EU. The full text of the EU
declaration of conformity is available at the following
internet address:
https://naava.io/declarationofconformity
©Naava Group Oy 14.04.2021
Version 1.9.1
Summary of Contents for Duo N100x210
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