Mytee UltraGlide RD-13, Instructions Manual

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ping or labor costs.
LIMITATION OF DAMAGES: THE REMEDY OF REPLACEMENT OR REPAIR
OF ANY DEFECTIVE GOODS SHALL BE THE EXCLUSIVE REMEDY UNDER
ANY WARRANTY MADE BY MYTEE, WHETHER EXPRESS OR IMPLIED. IN NO
EVENT SHALL MYTEE BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL
DAMAGES, PROPERTY DAMAGES, OR PERSONAL INJURIES.
All limited warranties are void for, and Mytee does not warrant in any way, any prod-
uct that evidences misapplication, improper installation, abuse, lack of maintenance,
negligence in use or care, abnormal use, alteration of design, use of incompatible or
corrosive chemicals, use in a rental service, and/or servicing, installation of parts, or
repairs by anyone other than Mytee or a Mytee authorized distributor or service cen-
ter. Mytee may make changes in products it manufactures and markets at any time;
these change are made without obligation to change, retrofit, or upgrade any product
previously sold or manufactured.
Mytee has no obligation to honor the limited warranties set forth herein unless the
original purchaser, promptly upon discovering the warranty claim and prior to continu-
ing to use the product, contacts Mytee or a Mytee authorized distributor or service
center to describe the claim and to receive and follow instructions for documenting
and resolving the claim. In addition, the purchaser must provide the product to which
the claim applies to Mytee or a Mytee authorized distributor or service center for a
thorough inspection.
If any provision or portion of this limited warranty policy is found to be unenforceable,
then the remaining provisions and portions shall remain valid and enforceable. If any
provision or portion of this limited warranty policy is found to be limited by law, then
that provision or portion shall be construed to make it effective within the bounds
of law. For example, if there are legal limitations on the duration of warranties, the
warranties made herein shall be construed to have the minimum duration required
by law, or, if there are legal limitations of exclusion of remedies, the exclusions made
herein shall be construed to apply to the fullest extent possible without violating the
law.
The validity, construction and performance of this warranty policy shall be governed
by the laws of the State of California, without respect to conflicts of laws principles.
The exclusive jurisdiction of any legal action arising from or related to this warranty
policy shall be in the State of California and no legal action shall be commenced
elsewhere.
Return material Authorization Procedure
It is the responsibility of any Authorized Service Center (ASC) or Distributor with
written authorization to ensure the Customers equipment is repaired as soon as
possible. Only Mytee Products Inc. or it’s authorized dealers with written authoriza-
tion, service centers, and agents may make warranty repairs on these products. All
others do so at their own risk and expense.
The Distributor must follow Mytee Products, Inc. standard RMA procedure:
1. When a repair falls within the Warranty time period for a piece of equipment, the
Distributor will fill out a RMA/Warranty claim form. This form will act as a repair order
to replace any defective parts.
2. All defective parts must be returned to Mytee Products, Inc. with the RMA/claim
form for evaluation at the customer’s expense. This shipping is non-refundable. All
warranty claims are subject to an evaluation by Mytee Products, Inc. to determine if
warranty will be approved. Any credit for repair and/or parts will only be issued upon
evaluation and approval from Mytee Products, Inc.
3. When Warranty is approved, the Distributor’s account will be credited for the
replacement part(s). Mytee Products, Inc. will ship the warranted replacement part(s)
to the Distributor prepaid. If Warranty is denied the Distributor’s account will not be
credited for any parts sent for this claim.
GENERAL INFORmATION