MYPV ESW AC-THOR 9s, Assembly Instructions Manual, Page: 18 / 33

AC•THOR®9s Assembly Instructions, Version 200910 18
As soon as reasonably practicable you must contact Energy Smart Water on
1800 433 254 or email techsupport@esw.net.au and advise of the fault or
issue. Energy Smart Water will arrange for the product tested and assessed
on-site.
If Energy Smart Water determines that you have a valid warranty claim, the
unit will be repaired or replaced in accordance with this warranty.
12.5. Purchaser’s Statutory Rights
Our goods come with guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement or refund for a
major failure and compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the goods repaired or replaced if the
goods fail to be of acceptable quality and the failure does not amount to a
major failure.
The Energy Smart Water warranty is in addition to any rights and remedies
that you may have under the Australian Consumer Law.