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16. SERVICE POLICY 

In the event of you needing to contact the MX Group 

Customer Service Department, the following 

procedure should be followed:

1.  Before telephoning on 0845 505 2211 the MX Group 

Customer Service Department you should ensure 

you have the model number (printed on the valve), 

the date and proof of purchase, your contact details 

and the postcode where the unit is installed.

2.  The MX Group Customer Service Department will 

be able to tell you whether the fault can be simply 

rectified by the provision of a replacement part.

17. SPARE PARTS 

In the event that parts or maintenance is needed 

outside the guarantee MX will endeavour to help 

with this. Spare parts codes are given in the fitting 

instructions. By calling the Customer Service 

Department on 0845 505 2211 with the part 

number, they will be able to quote you to supply 

these parts, usually via our spares distributor.

Summary of Contents for Options Concentric Petite

Page 1: ...Fitting Instructions IMPORTANT This Step by Step guide should be retained after installation Options Concentric Petite Thermostatic Mixer Valve with Riser Rail...

Page 2: ...uresystemsuptoamaximumof5barrunning pressure Themixervalvemustnotbesubjectedto watertemperaturesabove80 C Thismixervalveis alsosuitableforthermalstorage unventedsystems andpumpedgravitysystems IMPORTA...

Page 3: ...components are included before starting the installation Description Quantity MixerValve 1 Handset 1 RiserRail 1 RiserRailFixing Brackets 2 HandsetHeightAdjuster 1 1 25mHose Washers 1 WallOutlet 1 Nu...

Page 4: ...dent method of isolating the shower should maintenance or servicing be necessary these valves SHOULD NOT restrict the flow DO NOT operate the shower outside the recommended temperatures and pressures...

Page 5: ...ar Thisshouldbeconfirmedbytheinstallation engineerorcompetentperson beforeinstallation WATER TEMPERATURE REQUIREMENTS Maximumhotwatertemperature 80 C Recommendedmaximum 65 C Minimumhotwatertemperature...

Page 6: ...saredsymbol nexttotheinletandmustbeonthelefthandside If themixervalveyouarefittingiswithariserrailthe outletshouldpointdown ifthemixervalveisforan overheadtheoutletshouldpointupwards n Themixervalveis...

Page 7: ...ngthepipework 3 Completethefittingofthepipeworkandthetiling leavingthepipeworkasshown about30mm outfromthefinishedsurface Fig3 4 Removethebackplatefromthemixervalveby removingtheretaininggrubscrews Pu...

Page 8: ...peworkandthetiling leavingthepipeworkasshown Thewallplate shouldbeattachedfirmlybetween60mmand 75mmbelowthefinishedsurface Removetheback platefromthemixervalvebyremovingtheretaining screws Puttheplate...

Page 9: ...henfitthe soapdish dampeningtherailwillmakeiteasierto slideon Finallyfitthehoseretainingringontothe bottomoftherailbelowthesoapdish Fig4 6 Replacetherailassemblyintothelowerbracket Refitthetopbracket...

Page 10: ...ets 3 Overridethetemperaturestopbuttonbypressing thebuttonandrotatetomaximumbeingcarefulto avoidscalding Measurethetemperature 4 Thevalveshouldthenbecheckedtoconfirmthe waterisolationperformscorrectly...

Page 11: ...evalveandcleanfilters 4 Showerheadblocked CleanShowerhead 5 Systemnotcapableofsupplyingmultipleoutlet atthesametime Reducesimultaneousdemand Checkstop servicevalvesarefullyopen Checkifenough waterpres...

Page 12: ...thecustomer 2 Thisguaranteeispersonaltotheoriginalpurchaserofthe productandisnottransferable 3 Originalproofofpurchase s mustbeshownforanyclaim underthisguarantee 4 Thisguaranteedoesnotcoveranyproduct...

Page 13: ...contactdetails andthepostcodewheretheunitisinstalled 2 TheMXGroupCustomerServiceDepartmentwill beabletotellyouwhetherthefaultcanbesimply rectifiedbytheprovisionofareplacementpart 17 SPAREPARTS Intheev...

Page 14: ...NOTES...

Page 15: ...NOTES...

Page 16: ...CUSTOMERCARE 08455052211 TRADE DESCRIPTIONS ACT Variations in terms of colour finish materials and all other aspects of appearance may occur on occasions either through non availability of materials...

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