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HDMI/IP PTZ Camera 30X Zoom, PoE Operation Manual 

32 

and 

I

nstall the VLC Player. After installation, login again, and the video image should be available. 

 

Unable to access IP Camera by a browser. 

1. Access the network with a PC to test whether the network works, to eliminate the possibility of 

a faulty cable, or network failure caused by a PC virus. Ping the PC to confirm proper operation. 

2. Disconnect the IP Camera from the network, and connect the IP Camera to the PC and verify or 

reset the camera IP address. 

3. Check the server's IP address and subnet mask and gateway address. 

4. MAC addresses conflict. 

5. Web port is occupied by other devices. 

 

When modifying the IP address in an incorrect manner, this may cause the wrong IP address to be 

created,  or  if  the  user  simply  forgets  his  password,  press  the  IR  remote  controller 

"[*]+[

]+[Manual]" to restore the default value (Default IP: 192.168.100.88, Default username: 

admin , and Default password: admin) 

Control 

 

IR remote controller cannot control the camera 

1. Change the battery 

2. Check the camera’s operating mode. 

3. Check that the IR address on the IR Remote Control is set correctly. 

 

 

Serial communication cannot control the camera 

1. Check the camera’s operating mode. 

2. Check that the RS232 cable is connected correctly. 

3. Check the RS232 port settings. 

 

 

 

Summary of Contents for ProDigital 500790

Page 1: ...MuxLab 2021 1 94 000962 A SE 000962 A HDMI IP PTZ Camera 30X Zoom PoE Operation Manual 500790 ...

Page 2: ...ration contact the seller Never operate beyond the specified temperature humidity and power supply range Please use a soft dry cloth to clean the camera If the camera is very dirty clean it with a diluted neuter detergent do not use any type of solvents which may damage the surface Note This is a classA product Electromagnetic radiation at the specific frequency may affect the image quality of a T...

Page 3: ...Pinout 14 4 7 Serial Communication Control 15 4 8 PTZ over TCP UDP Control 16 4 9 Command List 16 5 OSD Settings 17 5 1 Menu 17 5 2 Exposure 17 5 3 Color 18 5 4 Image 18 5 5 P T Z 19 5 6 Noise Reduction 20 5 7 Setup 20 5 8 Communication Setup 21 5 9 Restore Default 21 6 Network Function 22 6 1 Operating Environment 22 6 2 Equipment Installation 22 6 3 Internet Connection 22 6 4 IP camera control v...

Page 4: ...a access 24 6 5 3 VLC stream media player monitoring 24 6 6 IP Camera parameter setup 25 6 6 1 Homepage introduccion 25 6 6 2 Video Setup 27 6 6 3 Image Setup 28 6 6 4 Audio Setup 28 6 6 5 System Setup 29 6 6 6 Network Setup 29 6 6 7 Device Information 30 6 7 Downloading firmware updates 30 7 Maintenance and Troubleshooting 31 8 Appendix Visca and Pelco D Command List 33 ...

Page 5: ...y of the power supply plug is shown below Care during installation Do not grasp the camera head when carrying the camera Do not turn camera head by hand Doing so may result in mechanical damage Do not apply any corrosive form of liquid gas or solid to the camera to avoid damaging the plastic cover To make sure there are no obstacles in the camera rotation range Never power on the camera before the...

Page 6: ...npacking check that all supplied accessories are included One 1 Camera One 1 AC power adaptor One 1 Power cord One 1 RS232 cable One 1 IR handheld remote control One 1 User manual available via download 3 Quick Start Step1 Please check that connections are correct before continuing ...

Page 7: ...effective pixels high quality HD CMOS sensor Uses a 60 7 wide angle high quality lens Supports a 30x optical zoom and up to 8x digital zoom Supports H 265 encoding allowing Full HD 1080p video streaming to be streamed with ultra low bandwidth High SNR CMOS sensor combined with 2D 3D noise reduction algorithm effectively reducing noise even under low light conditions Supports AAC audio encoding for...

Page 8: ...F1 8 AGC ON Shutter 1 30s to 1 10000s White Balance Auto Indoor Outdoor One Push Manual VAR Backlight Compensation Supported Digital Noise Reduction 2D 3D Digital Noise Reduction Video S N 55dB Horizontal Angle of View 60 7 to 2 28 Vertical Angle of View 34 1 to 1 28 Horizontal Rotation Range 170 to 170 Vertical Rotation Range 30 to 90 Pan Speed Range 1 7 to 100 s Tilt Speed Range 1 7 to 69 9 s Ho...

Page 9: ...etwork interface One 1 RJ45 10 100 1000M Adaptive Ethernet ports 3G SDI interface One 1 3G SDI BNC type 800mVp p 75Ω Along to SMPTE 424M standard CVBS interface One 1 CVBS 3 5mm RCA jack 1Vp p 75Ω USB interface One 1 USB 2 0 Type A female jack Audio interface One 1 1 ch 3 5mm audio interface Line In Communication interface One 1 RS 485 2pin phoenix port Max Distance 1200m Protocol VISCA Pelco D Pe...

Page 10: ...1 35Kg Model Ordering Information 500790 HDMI IP PTZ Camera 30X Zoom PoE 4 3 Main Unit Connections 1 2CH AUDIO LINE IN interface 2 CVBS Interface 3 System Select Switch 4 RS485 Interface 5 RS232 IN Interface 6 RS232 OUT Interface 7 Network Interface 8 HDMI Interface 9 3G SDI Interface 10 USB 2 0 Interface 11 DC 12V Interface 12 Power Switch ...

Page 11: ...HDMI IP PTZ Camera 30X Zoom PoE Operation Manual 11 4 4 Dimension ...

Page 12: ...camera to the Pan Tilt center home position 6 Back Return button Press this button returns you to the previous higher OSD On Screen Display menu 7 Zoom Buttons Slow Zoom Zoom In or Out slowly Fast Zoom Zoom In or Out quickly 8 Pan Tilt L R set Press the L R Set button and either the 1 key or 2 key to set the camera direction of the Pan Tilt motion L R Set 1 STD sets the Pan Tilt motion to the defa...

Page 13: ...ome position 15 MENU MENU enter or exit OSD MENU 16 BLC Backlight Compensation Button BLC ON OFF Press this button to enable the backlight compensation Press it again to disable the backlight compensation NOTE Effective only in auto exposure mode Note If there is a light behind the subject the subject will become dark In this case press the backlight ON OFF button To cancel this function press the...

Page 14: ...screen will freeze before going to a Preset This can be useful when recalling presets to hide camera shake from viewers 19 Shortcut Set 1 OSD menu default English 3 OSD menu default Chinese 4 Default IP address 5 Save OSD 6 Quickly recover the default settings 8 Display the camera version 9 Quickly set up inversion 4 6 RS 232 Interface Pinout The correspondence between the camera and windows DB 9 ...

Page 15: ...it Parity bit none RS485 Communication Settings The camera may be controlled via RS485 when set to the following parameters Baud rate 2400 4800 9600 or 38400 bit s Start bit 1 bit Data bits 8 bits Stop bit 1bit Parity bit none When the camera is turned on the Pan Tilt function will move to the maximum top right position and then will return to the center Home position to complete an initialization...

Page 16: ...ablishes a TCP connection with the server the client may send PTZ control commands to the server to be executed A UDP server is also available via port number 1259 Once the client establishes a UDP connection with the server the client may send PTZ control commands to the server to be executed 4 9 Command List The Visca and Pelco D command List may be found in the Appendix ...

Page 17: ...Manual SAE AAE Bright ExpCompMode Exposure compensation mode Optional settings On Off Effective only inAutomode ExpComp Exposure compensation value Optional settings 7 to 7 Effective only in ExpCompMode On Gain Limit Maximum gain limit Optional settings 0 to 15 Effective only in Auto AAE and Bright mode Backlight Set the backlight compensation Optional settings On Off Effective only in Auto mode M...

Page 18: ...ollowing figure WB Mode White balance mode Optional settings Auto Indoor Outdoor One Push Manual and VAR RG Tuning Red gain fine tuning Optional settings 10 to 10 Effective only in Auto One Push and VAR mode BG Tuning Blue gain fine tuning Optional settings 10 to 10 Effective only in Auto One Push and VAR mode Saturation Optional settings 60 to 200 Hue Chroma adjustment Optional settings 0 to 14 A...

Page 19: ...e home button The P T Z submenu will appear as shown in the following figure SpeedByZoom The depth of field scale switch Optional settings On Off AF Zone Interested in focusing area Optional settings Top Center Bottom AF Sense Automatic focusing sensitivity Optional settings Low Normal High L R Set Optional settings STD REV Display Info Optional settings On Off Image Freeze Optional settings On Of...

Page 20: ...ptional settings Off 1 to 8 5 7 Setup Move the cursor to the Setup submenu in the main menu and press the home button The SETUP submenu will appear as shown in the following figure Language language selection Optional settings EN English Chinese Russian DVI Mode Optional settings DVI HDMI Lens Lens type Optional settings Type1 Type2 Auto Inspection Optional settings Off On SDI 3G Mode Optional set...

Page 21: ...ting Optional settings On Off When set to On the 88 30 01 FF Command is useless Net Mode Set the serial port control or networking Optional settings Serial Paral Baudrate Serial port baud rate Optional settings 2400 4800 9600 and 38400 5 9 Restore Default Move the cursor to the Restore Default submenu in the main menu and press the home button The RESTORE DEFAULT submenu will appear as shown in th...

Page 22: ...below shows the possible connection methods described above between the camera network port and computer as in figure 1 1 or to the network as in figure 1 2 below Figure 1 1 Direct connect to PC Figure 1 2 Connect via router modem 6 4 IP camera control via LAN 6 4 1 Setup IP address The camera default IP address is 192 168 100 88 If the camera IP address in unknown it may be found as follows Metho...

Page 23: ...me admin and password admin 6 4 2 Access IP Camera Web Interface In your favorite browser input http 192 168 100 88 note that the Microsoft browser may have a lower latency The login window will pop up then input the username admin and password admin shown as below After login a window similar to the below will be shown NOTE If it is your first time using this camera via a network you will need a ...

Page 24: ...er in Int port set camera IP address to an Internal IP then select Save as shown below 6 5 2 Dynamic DNS camera access Set the domain name in the camera setup the parameter then the dynamic DNS can be used to access the camera Access link http hostname port number For example setup host computer name youdomain f3322 org camera port number 554 Access link should be http youdomain 3322 org 554 NOTE ...

Page 25: ...tons A Video viewing window The Video viewing window must be set to the same camera video resolution The larger the resolution the larger the playing window Double click the viewing window will switch to full screen and double clicking again will return to the initialized size The Status bar in the viewing window will be as shown below 1 Video playback pause button toggles between video pause and ...

Page 26: ...om 0 to 254 as shown below Method 1 Type a number into the Preset box Method 2 Type a preset name into the name field Then click the Set button to save To recall a preset position click the Call button or click a No on the Presets Information window above and the camera will move to the preset position 6 PTZ MENU MENU system in menu mode OSD menu will display in the upper corner of the image page ...

Page 27: ...work bandwidth If the network bandwidth is low and the bit rate is too high then this may negatively affect the video transmission quality 6 Frame rate The user can specify the frame rate generally a higher frame rate will produce smoother video while a lower frame rate may produce choppy video 7 I key frame interval Set the interval between 2 I frames the larger the interval the response will be ...

Page 28: ... Default is 3 5 Hue Image hue range is from 0 to 14 The slider control shows the corresponding numerical value on the right Default is 7 6 Flip Mirror Enable the Flip button to flip the image horizontally Enable the Mirror button to flip the image vertically from right to left Default mode is disabled buttons not selected 7 Apply Cancel Default Button After adjusting parameters press the Apply but...

Page 29: ... the device can run multiple web applications with each network program using a network port to transmit data so data transmission can be carried out from port to port Port setting is used to set up the WEB SERVER program port to transmit When doing port mapping you need to be consistent with the port number default port 80 B RTSP Port The camera supports the RTSP protocol for network streaming an...

Page 30: ...in time show and sub time show Setting NTP server address time interval main stream position and sub stream position 9 Apply Cancel Button Modify the network parameters and press the Apply button to save the changes or press the Cancel button to cancel the changes 6 6 7 Device Information Shows the current device information as shown below 6 7 Downloading firmware updates Visit the MuxLab website ...

Page 31: ...erate this device close to powerful electromagnetic radiation such as TVs radio transmitters etc Troubleshooting Image Issues No image 1 Check whether the power cord is connected voltage is OK and POWER LED is ON 2 Verify that the camera can successfully complete the self test after startup 3 Check that the video cable is not damaged and is connected correctly Abnormal video image Check that the v...

Page 32: ...and subnet mask and gateway address 4 MAC addresses conflict 5 Web port is occupied by other devices When modifying the IP address in an incorrect manner this may cause the wrong IP address to be created or if the user simply forgets his password press the IR remote controller Manual to restore the default value Default IP 192 168 100 88 Default username admin and Default password admin Control IR...

Page 33: ...d parameters is accepted CommandBufferFull z06003 FF Indicates that two sockets are already being used executingtwocommands andthe command could not be accepted when received Command Canceled z0 6y04 FF y Socket No Returnedwhenacommandwhichis being executed in a socket specified by the cancel command is canceled The completion message for the command is not returned NoSocket z0 6y05 FF y Socket No...

Page 34: ...2pFF p 0 low 7 high Near Variable 8x010408 3pFF Direct 8x010448 0p0q0r0sFF pqrs Focus Position AutoFocus 8x010438 02FF AF On Off Manual Focus 8x010438 03FF Auto Manual 8x010438 10FF CAM_ZoomFocus Direct 8x0104470p0q0r0s 0t 0u 0v 0w FF pqrs Zoom Position tuvw Focus Position CAM_WB Auto 8x010435 00FF Normal Auto Indoor mode 8x010435 01FF Indoor mode Outdoor mode 8x010435 02FF Outdoor mode OnePush mo...

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Page 49: ... PTZ Camera 30X Zoom PoE Operation Manual 49 2321 Rue Cohen Montreal Quebec Canada H4R 2N7 Tel 514 905 0588 Fax 514 905 0589 Toll Free North America 877 689 5228 E mail videoease muxlab com URL www muxlab com ...

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