MuxLab ProDigital 500790, Operation Manual

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HDMI/IP PTZ Camera 30X Zoom, PoE Operation Manual
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7. Maintenance and Troubleshooting
Camera Maintenance
⚫
If camera will not be used for a long time, please turn off the power, by disconnecting the power
supply from the AC outlet.
⚫
Use a soft cloth or tissue to clean the camera cover.
⚫ Please use an appropriate soft dry cloth to clean the lens. If the camera is very dirty, clean it with a
diluted neutral detergent. Do not use any type of solvents, which can damage the lens surface.
Avoid the Following
⚫ Do not direct extremely bright objects for a long period of time at the camera lens, such as sunlight,
very bright light sources, etc.
⚫
Do not operate this device in unstable lighting conditions, otherwise the image may flicker.
⚫
Do not operate this device close to powerful electromagnetic radiation, such as TVs, radio
transmitters, etc.
Troubleshooting
Image Issues
⚫
No image
1. Check whether the power cord is connected, voltage is OK, and POWER LED is ON.
2. Verify that the camera can successfully complete the self-test after startup.
3. Check that the video cable is not damaged and is connected correctly.
⚫
Abnormal video image
Check that the video cable is not damaged and is connected correctly.
⚫
Image dithering even at widest zoom position
1. Check whether camera is fixed correctly.
2. Make sure that there is no nearby vibrating machinery.
⚫
No video image shown in the browser
When the camera is accessed for the first time via a web browser, the user may need to install a plug-
in. Also if using this camera for the first time over the internet, the user may need to install a video
player software (such as VLC). Please go to the VLC webside: http://www.videolan.org/vlc,download