MUTOH ValueJet 1304 User Manual Download Page 122

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User’s Guide ValueJet 1304

Troubleshooting

122

AP-75780 - Revision 1.3

** Press 2sec. **

Cleaning

Nozzle Check

pressed for less than 2 seconds.

Press the key for more than 2
seconds again.

Operation
panel on
page 19

Insert CleaningCart.

Washing the head.

Attach the cleaning cartridge.

Replacing
ink cassettes
on page 30

Insert InkCartridges

Filling the ink.

Insert an ink cartridge.

Replacing
ink cassettes
on page 30

Transport Mode

Preparing for transportation.

Please wait a while.

Transportin
g the printer
on page 36

Media: Type ** OK?

Initializing the media.

Please wait a while.

(** represents the setup media
type.)

MediaType
menu on
page 63

Media Initial

Cover Open

The front cover is open.

Installing
roll media
on page 40

Lever Up

The media loading lever was
switched to the back side.

Set the media.

Installing
roll media
on page 40

Manual Cut -> ENTER

Roll media is fed to the media
cut position after printing.

Press

Enter

after cutting media.

C utting
media on
page 91

Note



If any message that is not in the table above is displayed on this product, there
is some operation malfunction.



The value of the Authorization Code may be displayed for the display of the
option function.

For details, contact your local Mutoh dealer.

N°

Display

Remedy

Reference

Summary of Contents for ValueJet 1304

Page 1: ...User s Guide ValueJet 1304 ...

Page 2: ......

Page 3: ...In consideration of the furnishing of the information contained in this document the party to whom it is given assumes its custody and control and agrees to the following The information herein contained is given in confidence and any part thereof shall not be copied or reproduced without written consent of Mutoh Belgium nv This document or the contents herein under no circumstances shall be used ...

Page 4: ...pany and product names may be registered trademarks or product names IMPORTANT NOTICE For users in Europe This is a Class A product approved for industrial environments In a domestic environment this product may cause radio interference in which case you may be required to take adequate measures Change the direction of the receiving antenna or feeder This product is subject to the WEEE regulations...

Page 5: ...OCs 12 1 3 Handling inks waste 13 1 4 Warnings cautions and notes 13 1 5 Safety instructions 14 1 6 Warning labels 16 Handling the operation procedure labels 16 Chapter 2 Product overview 17 2 1 Names of parts and functions 17 Front section 17 Rear section 18 Operation panel 19 2 2 Printer mode 23 Normal mode 23 Setup menu display 23 Changing the printer status 23 ...

Page 6: ...F 27 Switching the power ON 27 Switching the power OFF 28 3 3 Replacing ink cassettes 30 Replacement time 30 Replacement steps 31 3 4 Disposal of waste fluids 32 Disposal period 32 Disposal method 32 3 5 Transfer and transportation 34 Transferring the printer 34 Transporting the printer 36 Chapter 4 Handling the printer 37 4 1 General info on usable media 37 Media compatibility 37 Printing area 38...

Page 7: ... Performing a Testprint 52 Nozzle Check 54 Mode Print 54 Setup print 55 Palette print 56 4 4 Adjust print 57 4 5 Menu setup on the operation panel 60 Menu setup procedure 60 Panel setup menu overview 61 4 6 Panel Setup Menu 62 MediaType menu 63 Effect menu 71 Flushing menu 74 Flushing return count menu 75 Side margin menu 75 Media initial menu 76 Media Width MediaWidth check menu 76 Winding unit m...

Page 8: ... menu 86 Front Interlace menu 86 Version menu 86 Sleep mode menu 87 Timer setting menu 88 Sleep Mode Start menu 89 4 7 Operating from the operation panel 90 Feeding media 90 Stop printing operation 90 Cutting media 91 Changing and confirming settings while printing 92 Chapter 5 Periodical maintenance 95 5 1 Done by end user 95 Cleaning the printer 96 Cleaning the outer case 96 Cleaning the inside ...

Page 9: ...r 6 Troubleshooting 107 6 1 When you cannot generate graphics in the way you want 107 Perform Head cleaning 107 Adjust the print head 108 6 2 When media is jammed 111 6 3 Troubleshooting 113 Problems in installation and introduction 113 Cannot print at all 114 Media related troubleshooting 115 Printing related troubleshooting 118 6 4 Error messages 121 Status messages 121 ...

Page 10: ...User s Guide ValueJet 1304 10 AP 75780 Revision 1 3 ...

Page 11: ...sentative or the person placing the product on the market or putting it into service ensures that the item meets all the essential requirements of all applicable EU directives and that the applicable conformity assessment procedures have been applied Your product is designed and manufactured with high quality materials and components which can be recycled and reused When this crossed out wheeled b...

Page 12: ...nds on multiple factors room volume unforced ventilation print mode number of printers in the room heaters settings kind of media use of extra dryers print production Because of differences in local regulations and working conditions it is recommended to consult a local consultancy agency to determine the regulations involved An acknowledged laboratory can determine the total amount of released VO...

Page 13: ...s caused by using an ink holder other than those recommended above will not be covered by the warranty and repair expenses will be paid by the customer For handling waste refer to section 13 on the MSDS sheet Inks Waste General advice wear safety glasses and gloves especially when handling the waste ink After spill remove contaminated clothing After inhalation if difficulties occur after vapour ae...

Page 14: ...rical device Do not handle the cable with wet hands Be aware of all caution and warning labels to avoid potentially hazardous situations Do not disable any safety precautions systems Do not operation the unit unless all parts are mounted Do not stand on or place heavy objects on your machine Doing so may result in the machine tipping or falling over and causing injury Do not place the machine in h...

Page 15: ...amage or paint peeling from the casing Do not bend or pull the waste fluid tube Doing so may cause waste fluid to leak out and malfunction of the product Do not tilt the machine place it against a wall or turn it upside down Doing so may cause ink to leak inside the machine Movement after transport is also not covered by the warranty When cutting roll media be careful of the following Incorrect ha...

Page 16: ...parts of the printer which especially needs your attention Understand the locations and the descriptions of the danger associated with each label before operating the printer 1 6 1 Handling the operation procedure labels Be sure to read and understand the safety warnings before handling the printer N Description 1 2 3 ...

Page 17: ...er N Description Function 1 Media loading lever Used to release or fix the media 2 Operation panel Operation condition setting printer display and various function settings are performed 3 Front cover Used to prevent that a user comes in contact with the driving mechanism during the print operations It is normally closed 4 Stand To install the printer on a level floor 5 Book holder To store import...

Page 18: ...nction 1 AC inlet Used to connect the power cables 2 Network interface connector Connects a network interface cable 3 USB connector Not used in this printer 4 Scroller receiver Set the scroller when roll media is used 5 Media feed slot Used to feed media 6 Ink cassette slot Insert the ink cassette 7 Media guide Used to feed the media smoothly through The heater pre heater to warm media is installe...

Page 19: ... please refer to Operating from the operation panel on page 90 Note The operation keys are assigned with different functions and names depending on the printer status Normal or Setup menu display N Key Normal Setup menu display 1 Menu Shifts to the Setup menu Shifts from Setup menu display to Normal 2 Enter Restarts printing during printing Shifts to the selected menu The setting is determined and...

Page 20: ... two seconds or more to perform Nozzle Check printing 5 Sets Cleaning Mode The lamp of Cleaning Mode lights up in green Down the menu level in the directory tree 6 Backward Media is fed in the reverse direction Changes to the previous item in the displayed menu The setting is changed to the forward direction The numeric value is increased during numerical input 7 Forward Media is fed in the forwar...

Page 21: ...ight is set to High Lamp OFF The head height is set to Low 12 Low lamp Green Lamp ON The head height is set to Low Lamp OFF The head height is set to High 13 Wave lamp Green Lamp ON The Effect menu is set to Wave or Fuzz Lamp OFF The Effect menu is set to None 14 Fine S Fine lamp Green Lamp ON The Effect menu is set to Fine or Super Fine Lamp OFF The Effect menu is set to Wave or Fuzz When the Wav...

Page 22: ...l lamp Green Lamp ON Cleaning Mode is set to Normal When the Strong lamp is also turned on Cleaning Mode is set to Economy Lamp OFF Cleaning Mode is set to Strong 17 LCD display section Displays operation status of the printer or an error message N Name Color Status Description ...

Page 23: ...ess Menu Result The display is in Menu mode from now on called the Setup Menu display The following message appears Menu1 Setup Changing from Menu mode to normal mode Action Press CANCEL Result The printer returns to normal mode Be sure to read and understand the safety warnings before handling the printer Note Essential settings for normal printing can be modified on the printer driver the graphi...

Page 24: ...User s Guide ValueJet 1304 Product overview 24 AP 75780 Revision 1 3 ...

Page 25: ...er specifications Power supply AC 90 V 120 V Frequency range 50 60Hz Power capacity 10A or more Environmental conditions Operative condition Temperature 20 C to 32 C Humidity 40 to 60 No condensation Guaranteed range of printing accuracy Temperature 20 C to 32 C Humidity 40 to 60 Change rate Temperature Within 2 C per hour Humidity withing 5 per hour Archiving environment Temperature 20 C to 60 C ...

Page 26: ...er s Guide ValueJet 1304 Installing the unit 26 AP 75780 Revision 1 3 3 1 2 Installation space Install the printer on a levelled floor which has enough strength to support the weight of the entire machine ...

Page 27: ...er lamp lights up in green The printer starts initial operation When the initial operation is complete the printer enters Normal Note If there is a problem during the initial operation a message is displayed and the printer may stop operating In case the operation stops refer to Troubleshooting on page 107 Be sure to read and understand the safety warnings before handling the printer ...

Page 28: ...hed OFF The printer automatically switches the power OFF Note If the POWER key is pressed or the power indication light lights up green the power is ON Press the key once again and switch OFF the power Note If the head height is set to High Change Head Gap Low is displayed and the procedure to switch the power OFF stops To restart the procedure return the head height to Low Note If there is a prob...

Page 29: ...User s Guide ValueJet 1304 Installing the unit AP 75780 Revision 1 3 29 3 Step 3 When not using the printer for a long period push the media loading lever to the back N Description 1 Media loading lever ...

Page 30: ...r press ENTER Immediately replace the empty cassette with a one Note in the messages of ink cassette replacement indicates the colour that is almost empty or runs out using the following characters K Black C Cyan M Magenta Y Yellow Do not insert or remove the ink cassette except at the time of replacement Inserting or removing the ink cassette mixes air into the ink tube and failures such as nozzl...

Page 31: ... in incorrect printing Note Do not replace ink cassettes when the printer is switched OFF Doing so may result in incorrect detection of the remaining ink and result in abnormal printing behaviour Note Put used ink cassettes in a vinyl bag or a bag used for this kind of waste Disposal of an ink cassette has to be done in compliance with the regulations and instructions of the local authorities Note...

Page 32: ...under the waste fluid tank Step 3 Open the waste fluid valve and transfer the waste fluid to the container Important The waste fluid from the printer is industrial waste Proper waste fluid disposal according to industrial waste disposal laws and ordinances of you local government is required Consign disposal of waste fluids to a specialized processor Note When transferring the waste fluid to the e...

Page 33: ...33 3 Step 4 After Transferring the waste fluid to the empty container close the waste fluid valve securely Step 5 Wipe the opening of the waste fluid valve with a cloth etc Step 6 Dispose of the waste fluid as an industrial waste product N Description 1 Waste fluid valve ...

Page 34: ...ge 32 Step 2 Make sure that the printer is switched OFF Step 3 Check that the butterfly bolts 2 attaching the stand and the printer are not loosen Step 4 Check that the printer head is in the rightmost position Step 5 Bind the CR belt in the centre section of the printer by fastening the CR belt clip around it Step 6 Remove the scroller Step 7 Remove all the cables such as the power cable Be sure ...

Page 35: ...rinter to the location Step 4 Check the butterfly bolts 2 fixing the stand and the printer are well fixed Step 5 Attach all needed cables Step 6 Perform a nozzle check and then confirm that there is no clogging in the print head Refer to Nozzle Check on page 54 Step 7 Perform Alignment Note The casters supplied with the dedicated stand are manufactured for little movement in flat indoor areas not ...

Page 36: ...sposal of waste fluids on page 32 Step 6 Check that the printer head is in the rightmost position Step 7 Bind the CR belt in the centre section of the printer by fastening the CR belt clip around it Step 8 Remove the scroller Step 9 Remove all the cables such as the power cable Step 10 Remove the printer from the stand Step 11 Repack the printer Post transportation procedure Step 1 Perform unpacki...

Page 37: ...r Be sure to read and understand the safety warnings before handling the printer t Note For details on the recommended media visit www mutoh eu or contact your locale Mutoh dealer If printer failures or malfunctions occur by using non compatible media The printer will not be covered by the warranty and repair expenses will have to be paid by the customer for details refer to the Periodical mainten...

Page 38: ...s in the print environment before use to let it acclimatize to the print environment Printing on media without having it acclimatized to the printing environment might cause media jams and bad print quality caused by media expansion or contraction Media has a printable side and a non printable side Printing on the non print side can cause blurs and blots Always handle media with dry and clean hand...

Page 39: ... in rooms with high temperature and high humidity Avoid direct sunlight on stored media Always repack sheet media in its original packing and store it in a horizontal position After removing the unused roll media from the scroller wind it properly wrap it in an individual bag and store it in an individual box Keep the media dry ...

Page 40: ...tep 2 Push the roll media until its core hits the right edge of the fixed flange Note Refer to General info on usable media on page 37 for details on media handling It is recommended to use tested and compatible media for this printer Note The following roll media can be set on the scroller included with this printer Media tube diameter three inches outside diameter of media 150 mm or less weight ...

Page 41: ...ach the movable flange firmly to the roll media core Step 4 Set the scroller to the scroller receiver facing the fixed flange to the side of the ink cartridge slot N Description 1 Movable flange 2 Roll media N Description 1 Scroller 2 Fixed flange 3 Ink cassette slot 4 scroller receiver ...

Page 42: ...Step 2 Push the media loading lever to the back Lever Up is displayed Step 3 Feed the roll media into the media feed slot Caution Do not operate the media loading lever during initial operation The print head portion could touch the pressurizing roller portion and cause a malfunction N Description 1 Media loading lever Note If the roll media end gets loose roll up the media again and load it N Des...

Page 43: ...media roll it back using the scroller to remove a bend and slant Step 6 Pull the media loading lever forward Step 7 Close the front cover The Media type setup menu is displayed N Description 1 Roll media 2 Scroller N Description 1 Media loading lever Note When loading the new roll media cut the front edge of the media if it is not straight Refer to Cutting media on page 91 ...

Page 44: ...fter media initial operation is complete Ready to Print is displayed and the display shifts to Normal Step 10 Wind the roll media around the scroller to remove slack This completes media loading Note If the following operations are performed in the media type setup menu the printer starts media initial operation without specifying a media type Pressing Cancel No keys are pressed for 10 seconds N D...

Page 45: ...1 Open the front cover Step 2 Change the head height by moving the head height adjustment lever orange The High lamp lights up in green Step 3 Close the front cover Note If the head height adjustment lever is raised high print quality will not be guaranteed Do not open the front cover nor change the head height during printing If the head height is changed the head alignment will be changed and hi...

Page 46: ...lap White lines between every swat In such cases follow the procedure below and adjust the media feed compensation value Step 1 Display the Media feed compensation menu Press Menu Menu1 Setup is displayed The operation panel shifts to the Setup menu display Press Set1 MediaType is displayed Press ENTER Media Type1 is displayed Press or to select the media type to use Press ENTER 1 Print Mode is di...

Page 47: ...e between the two pluses in the initial adjustment print using a ruler Step 4 Sets up Initial Adjust Change Press or to select PF2 Initial Change Press Enter Init 250 0 250 mm is displayed Press or and enter the measured value in step 3 Press Enter The initial adjustment value is saved PF2 Initial Change is displayed Note The length of media that is fed for the initial adjustment print is normally...

Page 48: ...istance matches the feeding length when printing If the distance does not match the feeding length follow the procedure from Step 1 to Step 5 and readjust If the distance matches the feeding length proceed to step 7 Step 7 Perform Micro adjustment printing Display the Media feed compensation menu in the same way as in step 1 Press or to select PF4 Micro Print Press Enter Printing is displayed Star...

Page 49: ...ng result Step 9 Sets up Micro Adjustment Change Press or to select PF5 Micro Change Press Enter Micro 0pulse is displayed Press or and enter the micro adjustment value according to the printing result in Step 7 Press Enter The micro adjustment value is saved PF5 Micro Change is displayed Press Cancel several times The operation panel returns to Normal The adjustment of media feed compensation val...

Page 50: ...ant to change the media type 2 Replacement steps To replace roll media follow the procedure below Note that the procedure consists of 2 parts Installing the new roll media Caution Be careful that your fingers are not caught between the front cover and the printer if you open or close the front cover Note For loading roll media refer to Handling and installing media on page 40 For roll media which ...

Page 51: ...formed when needed NozzleCheck To check the head nozzles When performing a head cleaning Mode Print To check the print conditions When changing the print conditions Set list To check the current setup of the printer When changing the setup All Set List To make an overview of the complete setup list Palette To compare outputs colours with printing colours Check colour mode ...

Page 52: ...inter has been switched ON and that media more than A3 size has been loaded Step 2 Verify that the printer is in Normal mode Press menu Menu 1 Setup is displayed The operation panel shifts to the Setup menu display Press or to select Menu 2 TestPrint Press Test1 NozzleCheck is displayed The display shifts to the Test print menu ...

Page 53: ...eprint SetList AllSetList Palette Step 4 Press ENTER Start performing Test print for the selected item Step 5 Repeat step 4 till 5 when performing test print for other items Step 6 Press Cancel to exit from the test print Note When Banner 1 or Banner 2 is set in the print mode menu PalettePrint is not displayed in the TestPrint menu ...

Page 54: ...eater set temperature Fixer Platen heater set temperature Drier heater Set temperature Adjustment value Note If the nozzle check result indicates that the checked points are blurred or missing clean the head Refer to Open the front cover on page 98 for more information Perform the nozzle check once again after the head has been cleaned Note For the printing procedure refer to Test print on page 51...

Page 55: ...de ValueJet 1304 Handling the printer AP 75780 Revision 1 3 55 4 4 3 5 Setup print Used to check the current setup of the printer Note User media and print mode lists are printed only when ALLSetList is selected ...

Page 56: ...on 1 3 4 3 6 Palette print Used to compare pen colours used on the computer to the printing colours Note When Banner 1 or Banner2 is set in the Print Mode menu PalettePrint is not displayed on the testprint menu For the printing procedure refer toTest print on page 51 ...

Page 57: ...ress Set1 MediaType is displayed Press Enter Media Type 1 is displayed Press or to select the media type to use Press Enter 1 Print Mode is displayed Press Enter Mode Graphics 2 is displayed The display shifts to the Printing mode menu Step 4 Select the printing mode that you want to use Press or to select the printing mode to use Press Cancel several times The operation panel returns to Normal No...

Page 58: ... pattern for quality adjustment is printed After the confirmation pattern is printed the operation panel shifts to Normal Step 6 Confirm that the confirmation pattern printing result is as follows A confirmation pattern for quality adjustment is printed After the confirmation pattern is printed the operation panel shifts to Normal Step 7 Confirm that the confirmation pattern printing result is as ...

Page 59: ...t Bi D Quality pattern printing Check three print samples that printed with Bi D Quality pattern and select the number that is not out of alignment 4 is selected in the next printing sample Press or to enter the number if your selection Press Enter The set value for Bi D Quality is registered The operation panel returns to Normal Step 9 Register the setting for Bi D Normal two way printing normal ...

Page 60: ...panel shifts to the Setup menu display Step 3 Press or to select a setup item and press Enter The settings will be confirmed When setup items have a submenu the display shifts to the next menu Step 4 The setting in the blinking part on the LCD monitor of the operation panel can be changed Press or to change the setting Be sure to read and understand the safety warnings before handling the printer ...

Page 61: ...etup menu of the printer There are the following items in the Panel setup menu Note If you press Cancel or without pressing Enter after changing a setting the change will not be saved Setup item Description Setup menu Various settings of the printer are configured Test Print menu Performs nozzle check of the print head and setup list Adjust Print menu Print and adjust test patterns for Alignment C...

Page 62: ...Sets the media cutting operation after finishing printing CR movement Set up the distance to move the print head while printing OverwriteCnt Set up the Overwrite Cnt per swath Overwrite Wait Set up the waiting time while overwrite printing Slant Check Set up the slanting detecting between two consecutive print jobs Auto Cleaning Set up the auto cleaning time while printing Ink Status Display the r...

Page 63: ...63 Type 2 Type 29 Type 30 CANCEL saves the settings and shifts to the previous menu Refer to Panel setup menu overview on page 61 Note If non compatible media is used the following problems may occur Media detection error Slant snag and wrinkle of media Media jams Optimum printing quality cannot be obtained due to blots blurs and dirt of ink End detection of roll media cannot be performed etc The ...

Page 64: ...erature ENTER shifts to the next hierarchy Refer to Pre heater menu on page 68 Platen Heater Set up the Platen Heater temperature ENTER shifts to the next hierarchy Refer to Platen heater menu on page 69 After Heater Set up the after Heater temperature ENTER shifts to the next hierarchy Refer to Drier menu on page 70 StandbyHeating Set up whether the heater is preheated while in standby mode ENTER...

Page 65: ...g Quality 2 Quality 3 Quality 4 Graphics 1 Graphics 2 Banner 1 Banner 2 Banner 3 Banner 4 ENTER saves the setting and shifts to the previous menu CANCEL cancels the setting and shifts to the previous menu Print mode Resolution Print speed Pass Direction Quality 1 1440x1440 dpi Q High quality 16 Times Uni Quality 2 1440x720 dpi Q High quality 8 Times Uni Quality 3 720x720 dpi Q High quality 8 Times...

Page 66: ...fer to Confirm Print menu on page 67 Micro print Performs a micro adjustment print ENTER shifts to the sub menu Refer to Micro Print menu on page 67 Micro change set up micro adjustment change ENTER shifts to the sub menu Refer to Micro Change menu on page 68 CANCEL shifts to the previous menu Refer to User media menu on page 63 Setup item Settings Description FeedLength 100 mm to 250 mm to 500 mm...

Page 67: ...cription FeedLength 100 mm to 250 mm to 500 mm Changes the length of the media feed direction for the confirm print ENTER determines the setting Printing is displayed and initial adjust print starts After printing the printer enters the Normal state ENTER saves the setting and shifts to the previous menu CANCEL Cancels the setting and shifts to the previous menu Refer to Dist Adj menu on page 66 S...

Page 68: ...o 20 pulse Sets up Micro Adjustment Change ENTER saves the setting and shifts to the previous menu CANCEL Cancels the setting and shifts to the previous menu Refer to Dist Adj menu on page 66 Note Preset temperature of Pre Heater varies depending on the media Setup item Settings Description Pre Heater OFF 30 C to 50 C Sets up the pre heater temperature 1 Roll media 2 Pre Heater 3 Print head ENTER ...

Page 69: ...the print quality Note Preset temperature of Platen Heater varies depending on the media Setup item Settings Description Platen Heater OFF 30 C to 50 C Sets up the Platen heater temperature 1 Roll media 2 Platen Heater 3 Print head ENTER saves the setting and shifts to the previous menu CANCEL Cancels the setting and shifts to the previous menu Refer to User media menu on page 63 ...

Page 70: ...C to 50 C Sets up the Drier temperature 1 Roll media 2 Drier 3 Print head ENTER saves the setting and shifts to the previous menu CANCEL Cancels the setting and shifts to the previous menu Refer to User media menu on page 63 Setup item Settings Description StandbyHeating 10 min to 60 min to 240 min Sets the time to preheat the heaters When more than the set time has passed all the heaters switch O...

Page 71: ...ng and shifts to the previous menu Refer to User media menu on page 63 Thanks to Mutoh s revolutionary i technology it is possible to obtain impeccable printing quality even for the most difficult images Setup items Parameters Description Effect None The effect function is not used straight line printing Wave A wave pattern will be used to print the file without the known artefacts such as banding...

Page 72: ...If obvious white lines or uneven print density appear on printed media in Fuzz 1 set to Fuzz 2 Fine Wave 1 Fine Wave 2 Fine Fuzz 1 Fine Fuzz 2 Perform printing at a slower speed compared with Wave set up this menu when you want to improve the print quality compared with Wave If obvious white lines or uneven print density appears on the printed media in Fine Wave 1 change the setting to the one wit...

Page 73: ... making it a lot easier for the user to have good quality outputs Gamut boost Because of the previous benefits we clearly see a colour gamut boost using the Intelligent Interweaving technique in combination with dedicated profiles Application Compatibility Thanks to i it is possible to reach predictable output results i availability Twelve different print modes are available on the ValueJet 1304 F...

Page 74: ...ntrol panel of the printer Print mode Resolution passes dir i availability None Wave Fine Wave S fine Wave Setup item Setting Description Flushing Origin Flushing is done in the spitting box ENTER Saves the settings and shifts to the previous hierarchy Refer to Panel Setup Menu on page 62 On Media Flushing is done on the page margins ENTER Saves the settings and shifts to the previous hierarchy Re...

Page 75: ...Example Once return to the original spitting box every time the print head goes and returns once 5 times return to the original spitting box every time the print head goes and returns 5 times ENTER Saves the settings and shifts to the previous hierarchy CANCEL cancels the settings and shifts to the previous hierarchy Refer to Panel Setup Menu on page 62 Note When selecting On Media in the flushing...

Page 76: ... The media is not detected Top Width Detect the media width and edge while initializing the media Width Detect the media width while initializing the media ENTER Saves the settings and shifts to the previous hierarchy cancel cancels the settings and shifts to the previous hierarchy Refer to Panel Setup Menu on page 62 Note Setting a larger value than the actual media width in the media width menu ...

Page 77: ...the settings and shifts to the previous hierarchy Refer to Panel Setup Menu on page 62 Note When the winding unit is not installed please do not set to Type1 by doing so the product will be unable to function properly When the winding unit menu is set to Type 1 the setting for the Prev Stick menu is disabled Setup item Setting Description Take Up OFF No use of the winding unit Type 1 Set to Type 1...

Page 78: ...stance with the following keys Decrease the print head transferring distance Increase the print head transferring distance Increase the media feeding distance Decrease the media feeding distance 1 Starting position 2 Media feeding direction ENTER Display Moving Origin Pos and move the print head to the starting position Confirm Position E ENTER or after a certain period of time the setting value i...

Page 79: ...d forth to prevent sticking ENTER Saves the settings and shifts to the previous hierarchy cancel cancels the settings and shifts to the previous hierarchy Refer to Panel Setup Menu on page 62 Note When the winding unit menu is set to Type 1 the setting for the Media cut menu is set to OFF Setup item Setting Description MediaCut OFF The media feed is not performed after printing Manual Feed media t...

Page 80: ... speed since decreasing the transferring range of the print head Machine The print head moves from origin to the maximum paper width ENTER Saves the settings and shifts to the previous hierarchy cancel cancels the settings and shifts to the previous hierarchy Refer to Panel Setup Menu on page 62 Setup item Setting Description OverwriteCnt once to 9 times Sets the overwrite count ENTER Saves the se...

Page 81: ...ption Overwrite Wait 0 0 sec to 0 1 sec to 5 0 sec Set the overwrite wait time ENTER Saves the settings and shifts to the previous hierarchy cancel cancels the settings and shifts to the previous hierarchy Refer to Panel Setup Menu on page 62 Setup item Setting Description Slant Check OFF Does not perform a Slant check ON Performs Slant check between 2 consecutive print jobs ENTER Saves the settin...

Page 82: ...rs 3 hours 4 hours 5 hours 6 hours 9 hours 12 hours 18 hours 24 hours ENTER Saves the settings and shifts to the previous hierarchy CANCEL cancels the settings and shifts to the previous hierarchy Refer to Panel Setup Menu on page 62 Note When displaying the Ink status menu use genuine ink cassettes When using ink cassettes other than the genuine ones the ink status will not be displayed correctly...

Page 83: ... roll media adjust the roll media length again If the roll media length is not set the residual quantity of roll media is not displayed correctly Setup item Setting Description Length 1 m to 30 m to 99 m Sets the roll media length ENTER saves the settings and shifts to the previous menu CANCEL cancels the settings and shifts to the previous hierarchy Setup item Setting Description CR Maint Start P...

Page 84: ...gs other than the media type menu are returned to factory default ENTER display initialling and initialize the setting CANCEL cancels the settings and shifts to the previous hierarchy Refer to Panel Setup Menu on page 62 Setup item Setting Description Life times Head Displays the operation life of each part The operation life of a part is indicated by 5 asterisks 100 As the part ages the number of...

Page 85: ...e following keys increase the value Decrease the value ENTER Change the value for the next segment CANCEL Save the setting and shift to the previous hierarchy Refer to Panel Setup Menu on page 62 Note Be sure to set the subnet mask after consulting the network administrator Setup item Setting Description Subnet makes 000 000 000 000 to 255 255 255 25 to 255 255 255 255 Change the subnet makes by u...

Page 86: ...ng the following keys increase the value Decrease the value ENTER Change the value for the next segment CANCEL Save the setting and shift to the previous hierarchy Refer to Panel Setup Menu on page 62 Setup item Setting Description Font Interlace OFF The Front treatment function is not used ON The front treatment function is used ENTER saves the setting and shifts to the previous menu CANCEL Save ...

Page 87: ... the power lamp Automatic head cleaning is performed after the time set in the Tier setting menu has expired Note The cleaning mode reflects the settings in the operational panel Setup item Setting Description Sleep mode Set timer Sets the auto cleaning interval of the printer Refer to Timer setting menu on page 88 Start Activates the sleep mode Refer to Sleep Mode Start menu on page 89 CANCEL Sav...

Page 88: ...ank is full The ink cassette is empty The ink cassette is removed An object other than an appropriate ink cassette is in the cassette slot When the printer returns to a normal state head cleaning is restarted and sleep mode continues If one of the above conditions occurs during head cleaning cleaning is stopped When the printer returns to a normal state head cleaning is restarted Setup item Settin...

Page 89: ... loading lever is raised The waste fluid tank is full The ink cassette is empty The ink cassette is removed An object other than an appropriate ink cassette is inserted in the cassette slot Activate sleep mode again after returning the printer to a normal state During sleep mode pressing ENTER under the circumstances listed above will not return the printer to normal operation Setup item Setting D...

Page 90: ...Stop printing operation If you want to stop printing for some reasons operate as follows Step 1 Stop sending printing data from the computer to the printer Step 2 Press Cancel The printer operates as follows Be sure to read and understand the safety warnings before handling the printer Printer status Operation with the CANCEL key pressed During printing Terminates printing and deletes the remainin...

Page 91: ...he media guide and cut the roll media Cutting roll media is complete Caution When printing is finished the media guide is at high temperature Wait until the media guide cools off Caution Pay attention to the following points when you cut roll media Mishandling the razor blade may cause a cut on your finger or hand When you hold media do not place your finger on the media cut groove Move the razor ...

Page 92: ...ll media is complete 4 7 4 Changing and confirming settings while printing While the printer is operating you can change or confirm settings for the Panel setup menu Procedure for changing and confirming settings while printing Follow the procedure below to change or confirm settings for the Panel setup menu Step 1 Confirm that the printer is in one of the following conditions Receiving Converting...

Page 93: ...changed If the printer returns to Normal without selecting Backup the changed setting is not saved Setup item Setting Description Print Start Enter If the heater temperature does not reach the set value during warming up printing starts Temperature Pre Check the current Pre Heater temperature Platen Check the current Platen Heater temperature After Check the current Drier temperature Pre Heater Of...

Page 94: ...User s Guide ValueJet 1304 Handling the printer 94 AP 75780 Revision 1 3 ...

Page 95: ...h the printer contains items to perform the periodical maintenance If running out of the necessary maintenance equipment order a goodshape kit This kit contains all items to perform another year of periodical maintenance Order numbers Goodshape kit KY 80292 Cleaning liquid 250ml CL 90250 N Action Frequency 1 Clean the wiper Weekly 2 Clean around the bottom of the head Weekly Note Do not insert or ...

Page 96: ...t attached to the outer case by using a soft cloth 5 1 3 Cleaning the inside of the printer This sub section describes how to clean the inside of the printer Follow the procedure below Step 1 Open the front cover Step 2 Remove paper powder and dust attached to the pressure rollers using a soft brush Note Do not blow paper powder inside the printer using tools such as an air duster It may cause an ...

Page 97: ...ghtly squeezed soft cloth to wipe out paper powder and ink attached to the platen and media guide Step 4 Apply a damp and tightly squeezed soft cloth to wipe off the dirt of the unpainted silver colour area in the centre of the grid roller N Description 1 Platen 2 Media guide N Description 1 Grid roller ...

Page 98: ...s Guide ValueJet 1304 Periodical maintenance 98 AP 75780 Revision 1 3 Clean the timing fence Step 1 Open the front cover Step 2 clean the timing fence with a dry poly knit wiper N Description 1 Timing fence ...

Page 99: ...User s Guide ValueJet 1304 Periodical maintenance AP 75780 Revision 1 3 99 5 Clean the Y rail Step 1 Open the front cover Step 2 clean the Y rail with a poly knit wiper N Description 1 Y rail ...

Page 100: ...Guide ValueJet 1304 Periodical maintenance 100 AP 75780 Revision 1 3 Clean the P rear sensor surface Step 1 Open the front cover Step 2 clean the P rear sensor surface with a swab N Description 1 P rear sensor ...

Page 101: ...ing is displayed Start Head cleaning After Head cleaning is complete the operation panel shifts to Normal Note When not using the printer for a long period one week or more perform a Head cleaning once a week If not performing a Head cleaning the print head is clogged Doing so will preserve print quality Remove media when cleaning Cleaning with media loaded may lead head crashes Note If blurs or l...

Page 102: ... Cleaning method Follow the procedure below to clean the cleaning wiper Step 1 If the printer is switched ON make sure that Printing or other operations are not in progress The operation panel display is Normal Step 2 Display the CR Maintenance menu Press Menu Menu 1 Setup is displayed The operation panel shifts to the Setup menu display Press Set1 MediaType is displayed Press or to select Set20 C...

Page 103: ...ront cover Step 5 Use the poly knit wiper to remove the ink and dust on the cleaning wiper Cleaning wiper front side wipe horizontally Caution While cleaning the cleaning wiper Do not touch the cleaning wiper and head cap unit Head cleaning may not be performed correctly because of oil from your hands Make sure to wipe the print head with a dry poly knit wiper A wet poly knit wiper may cause the p...

Page 104: ...ide wipe vertically Step 6 Close the front cover Step 7 Press Enter The print head returns to its original position CR Mainte Start is displayed Step 8 Press Cancel The printer enters Normal Cleaning of the cleaning wiper is complete N Description 1 Cleaning wiper 2 Poly knit wiper 3 Head cap unit ...

Page 105: ...ction part list Perform periodical inspections according to the table below and perform cleaning and part replacement as necessary Part Timing Maintenance station Once a year Wiper Once a year Damper Once a year Part Timing Check point Media guide Sub platen front surface Several times a year Media dust accumulation Foreign objects Damages Timing fence CR encoder detection slit plate Several times...

Page 106: ...User s Guide ValueJet 1304 Periodical maintenance 106 AP 75780 Revision 1 3 ...

Page 107: ...lity 6 1 1 Perform Head cleaning If the nozzle check result indicates that the checked points are blurred or missing clean the print head Step 1 Switch ON the printer and load the roll media Refer to Setting roll media on page 42 Step 2 Confirm that the printer functions normally Step 3 Press Nozzle Check for at least 2 seconds Perform the nozzle check printing Note If you want to receive product ...

Page 108: ...42 Step 2 Confirm that the printer functions normally Step 3 Display the Printing mode menu Press Menu Menu 1 Setup is displayed The operation panel shifts to the Setup menu display Press Set1 MediaType is displayed Press Enter Media Type 1 is displayed Press or to select the media type to use Press Enter 1 Print Mode is displayed Press Enter Mode Graphics 2 is displayed The display shifts to the ...

Page 109: ...Setup menu display Press or to select Menu3 Adjust Print Press Adj 1 Confirm is displayed The display enters the Adjust Print menu Step 6 Press Enter A confirmation pattern for quality adjustment is printed After the confirmation pattern is printed the operation panel shifts to Normal Step 7 Confirm that the confirmation pattern printing result is as follows When the printing result is O You do no...

Page 110: ...s Enter Start Bi D Quality pattern printing Check three print samples that printed with Bi D Quality pattern and select the number that is not out of alignment 4 is selected in the next printing sample Press or to enter the number that you selected in step d Press Enter The set value for Bi D Quality is registered The operation panel returns to Normal Step 9 Register the setting for Bi D Normal tw...

Page 111: ...ure below to remove it Step 1 Switch OFF the power of the printer Refer to Switching the power OFF on page 28 Step 2 Open the front cover Step 3 Move the print head section from the top of the media to the right Step 4 Push the media loading lever to the back N Description 1 Print head section 2 Roll media N Description 1 Media loading lever ...

Page 112: ...r side and cut the torn part with cutting tools such as a razor blade Step 6 Lift both ends of the scroller and manually rewind the roll media Step 7 If paper dust or pieces of paper remain inside the printer remove them N Description 1 Razor blade 2 Roll media N Description 1 Roll media 2 Scroller ...

Page 113: ...ading lever Installing roll media on page 40 2 Are the four ink cartridges fully inserted Fully insert the four ink cartridges Replacing ink cassettes on page 30 N Possible cause Remedy Reference 1 Is the ink cartridge cold and frozen Leave the cartridge at room temperature for at least 3 hours and perform cleaning several times Open the front cover on page 98 2 Is the power turned OFF during ink ...

Page 114: ...s the front cover open or media loading lever raised Close the front cover Lower the media loading lever Installing roll media on page 40 2 Is the media loaded at an angle Load the media straight Installing roll media on page 40 3 Is the ink cartridge inserted Insert the ink cartridge Replacing ink cassettes on page 30 4 Are you using the recommended media Use the recommended media MediaType menu ...

Page 115: ... this product s network settings with the computer side environment 4 Does the Data lamp turn on after sending printing data from the computer If the Data lamp does not turn on contact the computer manufacturer Note If the media is jammed or torn remove it according to When media is jammed on page 111 N Possible cause Remedy Reference 1 Are you using the recommended media Use the recommended media...

Page 116: ...s jammed or torn remove it according to When media is jammed on page 111 N Possible cause Remedy Reference 1 Are you using the recommended media Use the recommended media MediaType menu on page 63 2 Is the loading position of the media correct Set the media correctly Setting roll media on page 42 3 Is the media loaded at an angle Set the media straight Setting roll media on page 42 4 Are there any...

Page 117: ...at is specified for use Installing roll media on page 40 5 Are you using media that has been printed on already Use a new media MediaType menu on page 63 Note If media other than the recommended one is used correct media feeding cannot be assured N Possible cause Remedy Reference 1 Are you using the recommended media Use the recommended media MediaType menu on page 63 2 Is the media used in an env...

Page 118: ...ly Installing roll media on page 40 Note Proper print quality may not be obtained with the media other than the recommended one N Possible cause Remedy Reference 1 Does the media include moisture Replace it with new media Replacing roll media on page 50 2 Are you using the folded or wrinkled media 3 Does the media bend Use the recommended media When using media other than the dedicated one set the...

Page 119: ...ust the print head on page 108 5 Did you perform Media feed compensation Perform Media feed compensation Media feed compensation on page 46 6 Is each heater set to the appropriate temperature Set it to the appropriate temperature Panel Setup Menu on page 62 7 Is the head height set to High Return the head height to Normal Low Head height adjustment on page 45 N Possible cause Remedy Reference 1 Ar...

Page 120: ...ssible cause Remedy Reference N Possible cause Remedy Reference 1 Is the ink cartridge within the validity period Use a new ink cartridge Replacing ink cassettes on page 30 2 Are you using the recommended media Use the recommended media MediaType menu on page 63 3 Did you perform Alignment Perform Alignment Adjust the print head on page 108 4 Did you perform Media feed compensation Perform Media f...

Page 121: ...ng 6 Warming Up Warming up the heater 7 Cleaning Cleaning the head Please wait a while Open the front cover on page 98 8 Ink Refill Filling the ink Please wait a while Replacing ink cassettes on page 30 9 Washing Washing the print head by Head washing Please wait a while Replacing ink cassettes on page 30 10 Moving Origin Pos The print head is moving to the original printing position in the Origin...

Page 122: ...dia Type OK Initializing the media Please wait a while represents the setup media type MediaType menu on page 63 19 Media Initial 20 Cover Open The front cover is open Installing roll media on page 40 21 Lever Up The media loading lever was switched to the back side Set the media Installing roll media on page 40 22 Manual Cut ENTER Roll media is fed to the media cut position after printing Press E...

Page 123: ...outer case 96 CR Maintenance menu 102 D Data lamp 21 Display LCD display section 22 F Fine and S Fine lamp 21 Flange Fixed 40 Movable 41 Front section 17 G Grid roller 97 H Head cleaning 101 High lamp 21 K Key menu 19 operation 19 L Lamp Data 21 high 21 low 21 Normal 22 strong 21 Wave 21 LCD display section 22 M Maintenance 103 Media cut groove 91 92 initial operation 44 Media type setup menu 43 M...

Page 124: ...42 Print quality 25 Printing mode menu 108 Product overview 17 R Rear section 18 S Section Front 17 Rear 18 Setting roll media 42 Setup menu display 23 Status messages 121 Strong lamp 21 Switching the power OFF 28 the power ON 27 T Troubleshooting 113 W Wave lamp 21 When the Media Cut menu is set to Manual 91 is set to Off 92 Wiper Cleaning the cleaning wiper 102 ...

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