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Multitech RASFinder RF300E, User Manual

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Multitech RASFinder RF300E User Manual Download Page 111

Chapter 8 - Service Warranty and Tech Support

RF300E/RF310E

111

diagnostic test results, problems with a specific application, etc. Use the space below to note the
RASFinder status:

________________________________________________________________________________________________________

________________________________________________________________________________________________________

________________________________________________________________________________________________________

________________________________________________________________________________________________________

______________________________________________________________________________________________________________

______________________________________________________________________________________________________

Contacting Tech Support via E-mail

If you prefer to receive technical support via the Internet, you can contact Tech Support via e-mail at
the following address:

http://www.multitech.com/

Service

If your tech support specialist decides that service is required, your RASFinder may be sent (freight
prepaid) to our factory. Return shipping charges will be paid by Multi-Tech Systems.

Include the following with your RASFinder:

•

a description of the problem.

•

return billing and return shipping addresses.

•

contact name and phone number.

•

check or purchase order number for payment if the RASFinder is out of warranty. (Check
with your technical support specialist for the standard repair charge for your RASFinder).

•

if possible, note the name of the technical support specialist with whom you spoke.

If you need to inquire about the status of the returned product, be prepared to provide the serial
number of the product sent.

Send your RASFinder to this address:

MULTI-TECH SYSTEMS, INC.

2205 WOODALE DRIVE

MOUNDS VIEW, MINNESOTA 55112

ATTN: SERVICE OR REPAIRS

You should also check with the supplier of your RASFinder on the availability of loaner units and/or
local service in your area.

About the Internet

Multi-Tech’s presence includes a Web site at:

http://www.multitech.com

and an ftp site at:

ftp://ftp.multitech.com

Summary of Contents for RASFinder RF300E

Page 1: ...Remote Access Device Remote Access Server with V 90 Modems or Hybrid ISDN Ports Model RF300E and RF310E User Guide ...

Page 2: ...he content hereof without obligation of Multi Tech Systems Inc to notify any person or organization of such revisions or changes Record of Revisions Revision Description A Manual released All pages at revision A 3 13 01 Patents This Product is covered by one or more of the following U S Patent Numbers 5 301 274 5 309 562 5 355 365 5 355 653 5 452 289 5 453 986 Other Patents Pending TRADEMARK Trade...

Page 3: ...15 Introduction 16 Before You Start Loading your Software 16 Network Configuration 16 Call Control Parameters 17 Data Control 17 Installing Your RASFinder Software 18 Setting Up Your Remote User Database 25 Filters 25 Build User Database 27 Setting Up Remote Access Dial In User Server RADIUS 30 Final Routing Setup 32 Chapter 4 RASFinder Software 35 Introduction 36 Before You Begin 36 Router Config...

Page 4: ... Telnet 104 Web Browser Management 106 Chapter 8 Service Warranty and Tech Support 109 Introduction 110 Limited Warranty 110 On line Warranty Registration 110 Tech Support 110 Recording RASFinder Information 110 Service 111 About the Internet 111 Ordering Accessories 112 Appendixes 113 Appendix A Cabling Diagrams 114 Appendix B Script Language 115 Appendix C Regulatory Information 118 Class B Stat...

Page 5: ...Remote Access Device Chapter 1 Introduction and Description ...

Page 6: ...nection for local LAN users and a command port for configuration System management is provided through the command port using bundled Windows based software which provides easy to use configuration menus Figure 1 1 RASFinder Model RF300E RF310E Preview of this Guide This guide describes the RASFinder and tells you how to install and configure the unit The information contained in each chapter is a...

Page 7: ...r can be configured and some insight into the application Chapter 5 Client Setup This chapter provides information for enabling and configuring multiple Windows 98 95 or NT PC users for Internet access via the RASFinder Chapter 6 RAS Dial Out Redirector Chapter 6 describes how Multi Tech s Remote Access Server for Microsoft network users enables them to dial out and fax out through the RASFinder I...

Page 8: ...RASFinder is set to ON Figure 1 2 Front Panel LAN LD TBD TX Transmit Data indicator blinks when packets are being transmitted to the local area network LK Link indicator lights indicating that the RASFinder is connected to the local area network RX Receive Data indicator blinks when packets are being received from the local area network BRI x RD Receive Data indicator blinks when the link is recei...

Page 9: ...to a WAN Ethernet 10BASET The Ethernet 10BASET connector is used to connect the RASFinder to a LAN over unshielded twisted pair UTP cable This connector is an RJ 45 jack COMMAND The COMMAND connector is used to configure the RASFinder using a PC with a serial port and running Windows software The Command connector is an RJ 45 jack and a short adapter cable is provided to convert to a standard seri...

Page 10: ... 10Base T twisted pair RJ 45 connector Command Port Single 56 6K bps asynchronous Command Port using a short RJ 45 to DB25 cable with a DB25 female connector WAN Links Six internal V 90 56K modems or six ISDN modems Electrical Physical Voltage 115 VAC Standard 240 VAC Optional Frequency 47 to 63 Hz Power Consumption 10 Watts Dimensions 2 3 high x 8 4 wide x 6 1 deep 5 8 cm high x 21 3 cm wide x 15...

Page 11: ...Remote Access Device Chapter 2 Installation ...

Page 12: ...Do not use the phone to report a gas leak in the vicinity of the leak Unpacking The shipping box contains the RASFinder external power supply cables your Quick Start Guide and the RASFinder CD with the RASFinder Software and User Guide in Adobe Acrobat format Inspect the contents for signs of any shipping damage If damage is observed do not power up the unit contact Multi Tech s Technical Support ...

Page 13: ... RJ 45 to DB9 female cable provided with the unit Plug the RJ 45 end of the Command cable into the Command Port of the RASFinder and the other end into the PC s serial port See Figure 2 2 2 Connect an RJ 45 UTP cable to the 10 BASE T connector on the back of the RASFinder Connect the other end of the cable to your LAN 3 Connect one end of a UTP cable to each of the BRI Connectors on the RASFinder ...

Page 14: ...RASFinder RF300E RF310E User Guide RF300E RF310E 14 ...

Page 15: ...Remote Access Device Chapter 3 Software Loading and Configuration ...

Page 16: ...ttached to a network terminator bus ü Voice TEI___________________________________________________ The Voice TEI is the TEI assigned to the voice channel You have the same choices as for the Voice TEI Auto TEI a fixed TEI number from 0 to 63 or Disabled ü Data SPID__________________________________________________ The RASFinder must be configured with the Service Profile Identifier SPID The data S...

Page 17: ...ETUP message the RING message will appear as follows RING FM 5552000 If neither the Called Party Number nor the Calling Party Number is included in the incoming SETUP message the RING message will contain no additional information ü Auto Protocol Detection Identifies that automatic protocol detection is enabled or disabled for an ISDN data call The default setting is 1 which enables the Auto Proto...

Page 18: ... US Parameters be sure you have Model RF310E U Interface If you are configuring your RASFinder and loading software for European Parameters or Rest of World ROW be sure you have Model RF300E S T Interface 1 Insert the RASFinder CD ROM into the CD ROM drive on your local PC The CD ROM should start automatically however it may take 10 to 20 seconds for the Multi Tech RASFinder Autorun screen to appe...

Page 19: ... Enter It is recommended that you accept to the default location c RF300E 100 6 When the Select Program Folder dialog box enables you to name the program group for the RASFinder icons You can either select the default name RF300E 1 00 or name it anything you like Press Enter or click Next to continue 7 The next dialog box enables you to designate the COM port of the PC that is connected to the RAS...

Page 20: ...e remote addresses for the WAN ports and disable any WAN ports not used Router Name If this is the only RASFinder on your network you can use the default Router Name MTROUTER otherwise you must assign a new Router Name in this field The Router Name can be any printable ASCII string of up to 8 characters The RASFinder will use this name to advertise its service in the IPX internetwork The default L...

Page 21: ... Off after the download is complete and the RASFinder is rebooted the Rebooting dialog box goes away This may take several minutes as the RASFinder reboots 16 You are returned to the Multi Tech RASFinder Autorun screen where you can now install on your PC s hard drive either Acrobat Reader by clicking the Acrobat Reader icon or the User Guide To install the User Guide click the Install Manuals ico...

Page 22: ...oceed to Setting Up RADIUS If you want at this time to set up your RASFinder for LAN to LAN routing proceed to the Final Routing Setup section 18 If you need to enter specific ISDN parameters SPIDs and DNs for North America or data and voice ISDNs and subaddresses for European Parameters click Start Programs RF300E 1 00 RASFinder Configuration or double click the RASFinder Configuration icon in th...

Page 23: ...that corresponds to the Data TEI i e Disabled Auto TEI or zero to 63 supplied by your Internet service 24 Click the Voice TEI field on the General tab Refer to your Voice TEI entry in the Network Configuration section in Before You Start Loading Your Software If the Voice TEI is different click the drop down list arrow and click the selection that corresponds to the Voice TEI i e Disabled Auto TEI...

Page 24: ...he Config name window The Data and Voice ISDN numbers can be up to 20 characters in length The Data Voice ISDNs are assigned by your local phone company for the specific BRI line attached to the RASFinder The BRI line has to correspond to the BRI port on the back of the RASFinder and the B channel of that line has to correspond to the WAN Port number e g BRI Line 1 B Channel 1 corresponds to WAN 1...

Page 25: ...300E 1 00 Remote User Data Base or double click the Remote User Data Base icon in the RF300E 1 00 icon group window below 2 An Accounting Info Read screen appears briefly then the Users List dialog box is displayed Filters Part of the database is the type of filtering that is applied to each user e g filtering on an IP address or filtering on a specific protocol These filtering conditions are esta...

Page 26: ...ypes are either IP Address Protocol or Domain Name The default setting for Filter Type is IP Address IP Address If the filter type is IP Address enter the IP Address of the remote user in dotted decimal format then click the Add button to move it to the Existing Entries text box at the bottom of this dialog box Protocol If you select Protocol as the filter type the IP Address text box changes to P...

Page 27: ...at the Users List dialog box click Add Build User Database 7 The Add Users dialog box is displayed 8 Build your user database by filling in the following fields for each user User Name The User Name can have as many as 39 characters All printable characters are permitted with the restriction that no blanks are allowed in the user name In dial in and dial out applications the user name is treated a...

Page 28: ...r and the call back delay Call Back Number The Call Back Number is editable only if Call Back Security is enabled checked This is the number where the user will be called back In this case the user cannot choose the number where he wants to be called back Note You can enter the Call Back Number with or without dashes the modem will ignore them if they are present Call Back Delay Call Back Delay is...

Page 29: ...ing configured The systems administrator can enable or disable the following options to customize the types of services for a particular remote user By default all permissions are enabled To deny permissions to the entry being configured click check the box to the left of the permission to disable the feature Outbound Permissions grants dial out rights to remote user Inbound Permissions grants dia...

Page 30: ...modem pools especially those with multiple communication servers 1 From your desktop click Start Programs RASFinder 3 10 RASFinder Configuration or double click the RASFinder Configuration icon in the RASFinder 3 10 icon group window when it is displayed on your desktop 2 The main menu Router Setup is displayed Click PPP SLIP to continue 3 The PPP Port Setup dialog box is displayed click the Advan...

Page 31: ...network administrator that will provide the security to the RASFinder The Radius server address is to be enterred in the RADIUS Primary Server Address field 11 If additional servers are being used as backup servers obtain their address es from the Radius network administrator and enter them in Backup Servers group The first backup server address is enterred in the Backup Server Address 1 field Any...

Page 32: ...group window when it is displayed on your desktop 2 The main menu Router Setup is displayed Click PPP SLIP button to continue 3 The PPP Port Setup dialog box is displayed On the WAN tab click Client or LAN in the Remote Port Setup group in the bottom right corner this enables Client or LAN and disables the default Client only Select another WAN port you are using and repeat until ALL the WAN ports...

Page 33: ...ption from the Advanced tab Note When the dialog box When a PPP port is Client or LAN type appears click on the OK button each time the dialog box appears You are returned to the Main menu 5 From the Main menu click on the IP button and the IP Port Setup dialog box appears with the Ethernet tab active and the Port Address displaying your LAN IP Address Click on the WAN tab ...

Page 34: ...entical If you did not enable MLPPP option the WAN port addresses have to be on a different network from the LAN port address and have to be different from each other 7 Click on each of the WAN tabs and change the Port Address group and Remote Address group to conform with the settings for WAN 1 8 Click OK to return to the Main menu 9 From the Main menu click Download Setup button to write your ne...

Page 35: ...Remote Access Device Chapter 4 RASFinder Software ...

Page 36: ...he RASFinder or via your LAN port on the RASFinder The Uninstall RASFinder Configuration utility is designed to remove the software from your PC The WAN Device Configuration utility opens the Print Console a terminal emulation program that enables you to confiure the built in modems The Remote User Data Base utility supported through the command port allows you to establish and maintain a database...

Page 37: ...protocol stacks define the output of the RASFinder perform network management functions test the communications link print messages received from the target RASFinder and download setup information to the RASFinder The two outer buttons in the bottom row are used to open the on line Help system RASFinder Setup Help and end Exit a Router Setup session The middle Retry button remains inactive until ...

Page 38: ...PSTN LAN Workstation IP Address 192 168 2 5 Workstation IP Address 192 168 2 3 Network Printer IP Address 192 168 2 4 RASFinder IP Address 192 168 2 10 User 3 User 2 Radius Server BRI 1 BRI 3 BRI 2 716 5466 0716546601 716 5565 0716556501 Workstation Workstation Workstation 875 5000 881 3100 944 7064 Phone Phone Phone IP Address 192 168 2 6 716 5566 0716556601 716 5567 0716556701 716 5467 071645670...

Page 39: ...r Public Switched Telephone Network PSTN and Radius security services To establish your ISDN connection with your local PSTN either the North American version or the European version you may have to enter some ISDN parameters e g switch type used by the PSTN SPIDs and Directory Numbers for North America or ISDNs and sub addresses for European and the Rest of the World ROW During the provisioning o...

Page 40: ...d auto TEI or zero to 63 These parameters are determined by the local telephone company so all you have to do is enter exactly what is provided in the your Before You Start Loading your Software listing In our RAS Application example in Figure 4 1 the telephone switch at the local telephone company is a DMS 100 and the local telephone company provisioned the ISDN lines with a data and voice TEI of...

Page 41: ...on This telephone number should correspond to Wan 1 in the ISDN Parameter Configuration dialog box The SPID for the first B channel is 0716556501 The telephone company also assigned telephone number 716 5466 to the second B channel for BRI 1 connection The SPID for the second B channel is 0716546601 In our example application the ISDN Parameter Configuration dialog box for the US Parameters would ...

Page 42: ... the same as is used on the Radius security server The RADIUS Primary Server Address is the IP address of the Radius security server and in our typical RAS application this address is 192 168 2 6 If one or more backup Radius servers are used in your network then their IP addresses need to be entered in the Backup Server Address 1 2 and or 3 fields The Attribute Values Group at the bottom of the Ra...

Page 43: ... same as for the RAS application using Radius except that now instead of setting up Radius parameters you will assemble a Remote User Data Base A typical RAS application using the Remote User Data Base is shown in Figure 4 2 User 1 PSTN LAN Workstation IP Address 192 168 2 5 Workstation IP Address 192 168 2 3 Network Printer IP Address 192 168 2 4 RASFinder IP Address 192 168 2 10 User 3 User 2 BR...

Page 44: ...ion to your Public Switched Telephone Network PSTN and then establish your remote user data base To establish your ISDN connection with your local PSTN either the North American version or the European version you may have to enter some ISDN parameters e g switch type used by the PSTN SPIDs and Directory Numbers for North America or ISDNs and sub addresses for European and the Rest of the World RO...

Page 45: ...led auto TEI or zero to 63 These parameters are determined by the local telephone company so all you have to do is enter exactly what is provided in the your Before You Start Loading your Software listing In our RAS Application example in Figure 4 2 the telephone switch at the local telephone company is a DMS 100 and the local telephone company provisioned the ISDN lines with a data and voice TEI ...

Page 46: ... local telephone company assigned telephone number 716 5565 to the first B channel for BRI 1 connection This telephone number should correspond to Wan 1 in the ISDN Parameter Configuration dialog box The SPID for the first B channel is 0716556501 The telephone company also assigned telephone number 716 5466 to the second B channel for BRI 1 connection The SPID for the second B channel is 071654660...

Page 47: ...ixture of uppercase and lowercase A User Password of up to 7 characters should be given each user In the Call Back group the Call Back option should be enabled checked for security purposes If ONLY this option is checked the remote user would be asked to supply the callback numbers when they dial into the RASFinder If Call Back Security Enabled is also checked the administrator controls the callba...

Page 48: ...mote users can dial into the network and access the network resources according to the restrictions permissions on this dialog box For example Remote User2 in our typical application could initiate a dialup session by merely entering their User name and password in the Dial Up Networking My Connection dialog box see below after having first set up a New Connection called My Connection and entering...

Page 49: ... the Public Switched Telephone Network PSTN PSTN LAN Workstation IP Address 192 168 2 5 Workstation IP Address 192 168 2 3 Network Printer IP Address 192 168 2 4 BRI 1 Novell File Server 192 168 4 10 192 168 4 10 Remote Office LAN 192 168 4 20 192 168 4 20 BRI 1 IP Address 192 168 2 6 716 5566 0716556601 716 5467 0716456701 RASFinder IP Address 192 168 2 1 881 3200 0881320001 881 3201 0881320101 I...

Page 50: ...p from a Client Only RAS application to Client or LAN option for the WAN ports you need for routing then you will be able to change those WAN ports to a different network address than your LAN port and finally set up your ISDN parameters for the BRI line connecting the RASFinder to the PSTN Before you can change your Wan ports to a different network than the LAN port you have to click on the PPP S...

Page 51: ...her you need to click on the IP button on the Main Menu The IP Port Setup dialog box is displayed with the Ethernet tab active showing your LAN IP address Next you need to click on the WAN tab to display the Port Address and Remote Address groups for WAN 1 Wan 1 is highlighted in the List of WAN ports on the right side of the dialog box The default WAN IP addresses will be displayed in the dialog ...

Page 52: ... by the PSTN SPIDs and Directory Numbers for North America or ISDNs and sub addresses for European and the Rest of the World ROW During the provisioning of the ISDN connection with your local PSTN the local telephone company established some ISDN parameters for your local connection A space is provided in Before You Start Loading your Software to document these parameters Now in order to load this...

Page 53: ...isabled auto TEI or zero to 63 These parameters are determined by the local telephone company so all you have to do is enter exactly what is provided in your Before You Start Loading your Software listing In our Router Application example in Figure 4 3 the telephone switch at the local telephone company is a DMS 100 and the local telephone company provisioned the ISDN lines with a data and voice T...

Page 54: ...twork During the provisioning phase of setting up the local ISDN connection the local telephone company used telephone number 716 5565 for WAN 1 of BRI 1 This telephone number should correspond to Wan 1 in the ISDN Parameter Configuration dialog box The SPID for the first B channel WAN 1 could be 0716556501 The telephone company also used telephone number 716 5466 for the second B channel WAN 2 of...

Page 55: ...but disable the control on this tab all IP packets received or to be transmitted on this WAN port will be discarded Even if bridging is enabled the packets will not get across the link The Unnumbered Link option can be selected checked for the WAN ports for point to point links When selected it disables the Port Address and Remote Address groups Unnumbered links are useful only between two routers...

Page 56: ...o disable periodic RIP broadcasts RIP routing on a given port will be automatically turned off when Dial on Demand is enabled on the PPP Port Setup tab for the WAN port The DHCP Dynamic Host Configuration Protocol group enables you to set up the WAN ports as client only Then a PPP client connected to the WAN port will be on the same IP network as the LAN port of the RASFinder This feature can save...

Page 57: ...10 2 the remote network The Static Routes Setup dialog box would contain the address of 200 1 1 0 in the IP Address field and a gateway address of 200 2 10 2 The Unnumbered option would be left unchecked in this example The IP Address field contains the address of the target host or network a PC on the manufacturing network The Gateway Address is the address of the local router on the manufacturin...

Page 58: ...he IP Address field we want the address of the Internet router on the Corporate LAN which in our unnumbered example is 192 168 2 224 In order for the Manuals server on the Publications network to appear on the Corporate LAN we need to subnet the Manuals server with an Address Mask of 255 255 255 224 The Port option identifies the WAN ports on the Corporate RASFinder that are unnumbered In our exam...

Page 59: ...SFinder needs to do extra processing i e it needs to look into each packet that has to be routed or bridged Thus installing too many filters may lead to performance degradation Port filtering filters or forwards IP packets based on their specific purpose i e whether they are Telnet TCP based or TFTP UDP based packets Address filtering filters or forwards packets based on their source or destinatio...

Page 60: ...ing to the physical port listed in the Physical Port field LAN and if the Filter Type is Filter on Destination Address that means that all packets with an IP address of 192 168 2 40 that are destined for the LAN port are blocked ICMP filtering provides separate filtering support for specific kinds of received ICMP packets ICMP filtering is used in IP networks as an internal protocol for nodes to e...

Page 61: ...e Wan tab allows you to enable or disable IPX routing on the WAN ports and change the network number for the WAN ports The IPX WAN network number has to be the same on both ends of the link and must be unique throughout the internetwork If a WAN port is configured in a point to point operation both WAN network numbers have to be the same and unique NetBIOS when enabled enables the transport of Nov...

Page 62: ...er dialog box is filled out Note When filters are installed the RASFinder needs to do extra processing i e it needs to look into each packet that has to be routed or bridged Thus installing too many filters may lead to performance degradation The Add or Edit IPX Filter dialog box allows you to enter a network number and node number and define a socket number physical port and filter type The Netwo...

Page 63: ...he filtering database will either be filtered or forwarded depending on the setting of the Default Action field with a default setting of forward Filtering can be used when you want to block all packets originating from a specific destination called source address filtering or all packets heading for a particular destination called destination address filtering Filters can be set up to exclude pac...

Page 64: ...RASFinder RF300E RF310E User Guide RF300E RF310E 64 This means that all packets with a destination address of 00015345678 going to WAN 1 are dropped ...

Page 65: ...he Needs Dial Backup option and then click on the Backup Port tab and enter the call back phone number WAN port and priority of the call If a WAN port Needs Dial Backup in case it loses carrier i e the Carrier signal DCD goes down then Wan 6 is dedicated for this purpose Therefore five of the six WAN port can be used for dial backup When the Needs Dial Backup option is selected the call back numbe...

Page 66: ...alog box during initial configuration The General Name can be any 8 alphanumeric characters with no question marks and the Specific Name can be any 14 alphanumeric characters with no question marks Setting the Connection Method for Answering also activates the Terminal Server group where you need to enter in the field provided the dotted decimal IP Address of the default Telnet server From the Adv...

Page 67: ...ve it set to Auto TEI Again if you have multiple RASFinders attached to a network terminator bus you may want to set the Voice TEI to Disabled US Parameters The US Parameters group includes the Data SPID Voice SPID the data Directory Number DN and the voice DN The SPIDs and Directory Numbers may not be required by your service provider but if they are required the fields are defined below Data SPI...

Page 68: ...s a telephone number the ISDN service provider assigns if required to the RASFinder at subscription time this can be a string of up to 24 characters Valid characters are 0 9 the character and the character Call Control Parameters Persistent DTR Dialing Data Terminal Ready DTR normally goes high when a communication program starts or is ready to dial A high DTR on the serial port indicates that you...

Page 69: ... want to leave it at the default selection which is one ring before it answers Selecting either 0 or 1 causes it to answer after the first ring Data Control Data Protocol As mentioned above in Auto Protocol Detection we leave this function set to MLPPP which uses both B channels each at rates of up to 64 Kbps per channel providing an aggregate data transmission speed of 128 Kbps maximum Dialing Me...

Page 70: ...at is in the RASFinder s User Database The User Name and Password are both ASCII character strings that can be up to 30 characters long However for router to router connections authentication is normally not used and the User Name and Password fields are empty If SLIP is to be used on one of the WAN ports then select the SLIP Enable option on the corresponding tab and PPP will be disabled automati...

Page 71: ... remote configuration applications click the on line Help button or refer to Chapter 7 Remote Configuration and Management Diagnostics The RASFinder is equipped with a built in diagnostics utility that can be accessed by a PC cabled directly to the command port remote users cannot access the diagnostics Click the Built in Test button on the Router Setup menu and the Diagnostics dialog box is displ...

Page 72: ...RASFinder RF300E RF310E User Guide RF300E RF310E 72 ...

Page 73: ...Remote Access Device Chapter 5 Client Setup ...

Page 74: ...to the WAN links All these factors play a role in client configuration Make certain that you are aware of the decisions made prior to setting up client PCs PC To access the RASFinder your PC must have communications capability including hardware such as a Dial Up Network Adapter modem and any necessary software Make certain that your Dial Up Network Adapter IP addressing is dynamically assigned de...

Page 75: ...examples only Please select options appropriate to your system 1 Click Start Settings Control Panel and then double click the Network icon The Network dialog box Configuration tab is displayed which shows all the components i e clients adapters protocols and any services installed on your PC 2 If TCP IP is listed proceed to step 3 otherwise refer to Installing TCP IP Win98 95 at the end of this se...

Page 76: ...Properties window 4 Click the Bindings tab then if necessary click the box to the left of TCP IP so this entry is enabled checked When you are finished click OK to return to the Network dialog box Note There may be other protocols listed and enabled under your Ethernet adapter This does not affect the TCP IP protocol Rather it simply means your computer will accept messages using those protocols a...

Page 77: ...or DHCP assigned addressing or to step 8 for manual addressing Note The RASFinder Dynamic Host Configuration Protocol DHCP option is enabled on the IP Port Setup Advanced tab 7 If DHCP Services are active on the RASFinder default verify that the Obtain an IP address automatically option is selected You are done go to step 17 to reboot your PC and attempt to open an Internet session 8 If DHCP Servi...

Page 78: ...ddress is entered in dotted decimal notation and is comprised of four groups octets separated by periods or dots If a group has fewer than 3 digits type the necessary digits and press the space bar to move to the next group When you are finished verify that the IP address is identical to the IP address you were given for your PC ...

Page 79: ...t Setup RF300E RF310E 79 10 Click the Gateway tab 11 In the New gateway field enter the IP address of the RASFinder s Ethernet port and click Add The new gateway address is displayed in the list of Installed gateways ...

Page 80: ...Add and the new address is displayed in the list below the address field Your network may have more than one DNS server allowing you to use a secondary DNS server if the primary DNS server is not available If this is the case add the IP address of the secondary DNS server using the same procedure as with the first Note The address that is displayed first at the top of the list is the primary serve...

Page 81: ...nt setup is complete Test your setup by following steps 18 and 19 If you encounter problems contact your administrator 18 Initiate an Internet session by double clicking on your browser icon or try to FTP a file Note The RASFinder operates transparently so there should not be a need for any special settings on your IP applications i e browser Telnet or FTP 19 To further validate your connection to...

Page 82: ...rers list click the manufacturer option Microsoft in the example to highlight it A list of available protocols will appear in the Network Protocols list 4 In the Network Protocols list select TCP IP and click OK 5 Exit the add option Click the OK button Note If Windows does not find the necessary files on the hard drive click Have Disk and follow the on screen instructions for loading TCP IP from ...

Page 83: ...appropriate to your network 1 Click Start Settings Control Panel Double click the Network icon 2 The Network dialog box is displayed Click the Protocols tab A list of protocols currently present on your PC is displayed Check the installed protocols If you find TCP IP Protocol listed proceed to step 4 If TCP IP is not listed you must install it prior to proceeding Refer to Installing TCP IP WinNT a...

Page 84: ... click the entry for your Ethernet card adapter to expand the list of bindings Verify that TCP IP Protocol is included in the bindings below your adapter Note There may be other protocols in the list under your Ethernet adapter This does not affect the TCP IP protocol Rather it simply means your computer will accept messages using those protocols as well as TCP IP 6 Click the Protocols tab ...

Page 85: ...have to assign your IP address manually Verify the RASFinder DHCP status with your network administrator then proceed to step 9 for DHCP assigned addressing or to step 10 for manual addressing 9 If DHCP Services are active on the RASFinder the default verify that the Obtain an IP address from a DHCP server option is enabled checked At this point you are done Go to step 20 and attempt to open an In...

Page 86: ... periods or dots If a group has fewer than 3 digits type the necessary digits and press the space bar to move to the next group When you are finished verify that the IP address is identical to the IP address you were given for your PC 12 In the Subnet Mask field type the subnetwork mask assigned by your administrator When you are finished verify the new mask 13 In the Default Gateway field type th...

Page 87: ...ursor in the first group and type the IP address of your LAN s DNS server provided by your network administrator 19 Click Add You are returned to the Microsoft TCP IP Properties dialog box DNS tab and the new address is displayed in the DNS Search Order list Your network may have more than one DNS server allowing you to use a secondary DNS server if the primary DNS server is not available If this ...

Page 88: ...er Model Number Configuration Checklist 20 Reboot the PC for changes to take effect At this point your client setup is complete Test your setup by following steps 21 and 22 If you encounter problems contact you administrator 21 Initiate an Internet session by double clicking your browser icon or try to FTP a file Note The RASFinder operates transparently so there should not be a need for any speci...

Page 89: ...isplayed with a list of available protocol options Highlight TCP IP Protocol and click OK If necessary i e the operating system does not find the necessary files on the hard drive click the Have Disk button then follow the instructions provided on screen 3 You are returned to the Network dialog box 4 Reboot your PC for changes to take effect 5 Open the Control Panel and double click the Network ic...

Page 90: ...RASFinder RF300E RF310E User Guide RF300E RF310E 90 ...

Page 91: ...Remote Access Device Chapter 6 RAS Dial Out Redirector ...

Page 92: ...es that do not support INT6B or INT14 to connect to a gateway It also detects other compatible communications servers e g RASs on your network and displays the resources they provide to eligible LAN users To install WINMCSI in Windows 98 95 or Windows NT follow the steps below Note Faxing through WINMCSI is only supported on modems using Lucent chipsets If you are not certain as to the type of chi...

Page 93: ...layed with the Welcome message 5 Click Next to continue 6 The Choose Destination Location dialog box is displayed You can either choose the default Destination Location for your WinMCSI software by clicking Next If you click Browse you can select a different destination folder for WinMCSI ...

Page 94: ... NT Operating System your choose either IP or IPX protocol Choose your operating system protocol and click Next to continue 8 The Modify Win INI now dialog box is displayed for Win9X operating systems only Click Yes to have WINMCSI automatically make changes to your Win Ini files to have the operating system automatically load the utility upon startup 9 Files are loaded on your system ...

Page 95: ...Network Interface To Use 1 Once you ve done this save and download the changes Click Add Port to add a port to the Local Port list box If you want a specific line click a COM port in the Local Port list box then click the line to which you want to map that particular COM Port The status message Mapped to MCSI should appear above the Local Port list box Click Remove Port to permanently remove a por...

Page 96: ...ialog box is displayed The default value of the connect timer is shown in the Enter Connect Timer Value field To change the value of the connect timer type in a different value Click OK when finished Click the Baud Change command The ComMap Baud Change message is displayed If baud change by an application is permitted then this command is checked in the Setup Menu If baud change is unchecked in th...

Page 97: ... OK If there are no servers listed in the Available Servers box then click the Search button to search for a server 5 At the ComMap for Windows main window view your log status by clicking File Log Status The MCSI Login Status window is displayed This window shows the name of the server to which you are logged in and the name with which you logged in Click Close when you are finished 6 At the ComM...

Page 98: ... to which you want to map that particular COM Port The status message Mapped to MCSI should appear above the Local Port list box Click Unmap if you want to unmap a line Click Search to search for lines on a server Click Close when finished 7 To view a list of mapped COM ports click Map Map List or click the Map button Click Close when finished 8 To unmap a COM port click Unmap Unmap or click the U...

Page 99: ...Remote Access Device Chapter 7 Remote Configuration and Management ...

Page 100: ...emote unit is made you can change the configuration as required Once the configuration is changed you can download the new configuration to the remote RASFinder Perform the following steps to remotely configure a RASFinder through a modem connection 1 At the remote site remove the serial cable from the PC to the Command port connector on the back panel of the RASFinder 2 At the remote site connect...

Page 101: ...e RASFinder 8 Once the Dialing Router dialog box completes the Reading Setup dialog box is displayed 9 Once the Reading Setup dialog box completes the RASFinder Router Setup dialog box is displayed This is the remote RASFinder dialog box Refer to the on line Help for a description of each dialog box and field within a dialog box 10 After you have changed the configuration of the remote RASFinder c...

Page 102: ...ost name You should also test the network interface configuration by Pinging another TCP IP device that is connected to the network 2 Install the RASFinder software on the local PC When installed click Start Programs RASFinder Configuration Port Setup or double click the Configuration Port icon in the RASFinder program group 3 The Port Setup dialog box is displayed Verify that the Communication Ty...

Page 103: ... the definition of each dialog box and field within a dialog box 7 After you have changed the configuration of the remote RASFinder click Download Setup to update the configuration The remote RASFinder will be brought down the new configuration written to the unit and the unit will reboot 8 After downloading is complete click Exit 9 To verify that the RASFinder is running double click the RASFinde...

Page 104: ...d configured from anywhere on the connected Internet through its Web interface The TCP IP stack has to be loaded before the Telnet client a Windows application will run The Telnet Server option has to be selected from the Applications Setup dialog box using the Router Configuration icon and the Others button on the RASFinder Router Setup dialog box Double click the Telnet icon or shortcut and a bl...

Page 105: ...N port reverts to its original configuration RASFinder Management The RASFinder Management option Option 2 on the RASFinder Management Menu enables a Telnet user to view router statistics or system information another option enables the remote user to Reset the router RASFinder Configuration The RASFinder Configuration option Option 3 on the RASFinder Management Menu enables a Telnet user to view ...

Page 106: ...e various options and entering the desired information you can construct a database of remote users for the RASFinder For a detailed description of each option refer to the on line Help provided in your RASFinder software Web Browser Management The RASFinder can be accessed via a standard Web browser from anywhere on the connected Internet First WEB Server must be checked enabled on the Applicatio...

Page 107: ...ick OK The RASFinder Configuration screen is displayed From the RASFinder Configuration screen you can access current settings and view statistics as well as configure and download a new setup to the RASFinder You can easily switch to the Standard View of the RASFinder Configuration menu if you prefer Note Only one user can access the RASFinder at any given time and this user will have read write ...

Page 108: ...RASFinder RF300E RF310E User Guide RF300E RF310E 108 ...

Page 109: ...Remote Access Device Chapter 8 Service Warranty and Tech Support ...

Page 110: ... MTS s option to repair or replacement of any products which prove to be defective within the warranty period or at MTS s option issuance of a refund of the purchase price Defective products must be returned by Customer to MTS s factory transportation prepaid MTS WILL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES AND UNDER NO CIRCUMSTANCES WILL ITS LIABILITY EXCEED THE PURCHASE PRICE FOR DEFECTIVE PRODU...

Page 111: ... the following address http www multitech com Service If your tech support specialist decides that service is required your RASFinder may be sent freight prepaid to our factory Return shipping charges will be paid by Multi Tech Systems Include the following with your RASFinder a description of the problem return billing and return shipping addresses contact name and phone number check or purchase ...

Page 112: ... 10989 Phone 800 826 0279 Fax 914 267 2420 Email info thesupplynet com Internet http www thesupplynet com SupplyNet On line Ordering Instructions 1 Browse to http www thesupplynet com In the Browse by Manufacturer drop down list select Multi Tech and click 2 To order type in quantity and click 3 Click to change your order 4 After you have selected all of your items click to finalize the order The ...

Page 113: ...Remote Access Device Appendixes ...

Page 114: ...LAN Cables 10BASE T 1 2 3 4 5 6 7 8 10BASE 2 ETHERNET Pin Circuit Signal Name Pin Description 1 TD Data Transmit Positive 1 Center 2 TD Data Transmit Negative 2 Shield 3 RD Data Receive Positive 6 RD Data Receive Negative WAN Cables Pinout Chart Extra unused pins are acceptable RJ45 DCE 3 4 5 6 Signal Type Transmit data Receive data Receive data Transmit data DTE 3 4 5 6 BRI3 BRI1 BRI2 1 2 3 4 5 6...

Page 115: ...ntifier I expression expression OPERATOR expression I expression I expression I expression I identifier expression expression OPERATOR I I I I I I I II I I I I I proc_declaration PROC identifier parameter_list vartype FORWARD proc_declaration PROC identifier parameter_list vartype declarations statement_list ENDPROC parameter_list argument_list argument_list argument_list VAR var_type identifier i...

Page 116: ...nues at the statement after the ENDSWITCH If control enters one of the CASE or DEFAULT statements all the statements up to the next ENDCASE statement are executed Each CASE or DEFAULT statement should be terminated by a matching ENDCASE keyword The SWITCH statement should be terminated by a ENDSWITCH keyword The DEFAULT statement can be placed anywhere within the scope of the SWITCH statement Ther...

Page 117: ...l_menu choice shell_menu_response 1 transmit A wait 1 transmit T M waitfor OK 10 transmit A wait 1 transmit T wait 1 transmit DT963 M if waitfor login_prompt 60 then transmit user_name transmit M if waitfor password_prompt timeout then transmit password transmit M if waitfor shell_menu timeout then transmit shell_menu_response transmit M else transmit Shell Menu Not Received M endif else transmit ...

Page 118: ...subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference that may cause undesired operation Warning Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Industry Canada This Class B digital apparatus meets all requiremen...

Page 119: ...o the phone network the phone company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the phone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary 6 The phone company may make changes in its facilities equipment operation...

Page 120: ...ipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility phone lines and i...

Page 121: ...racter by adding M to the end of the command string The RASFinder has three modes of operation offline command mode the default state online command mode and data mode The RASFinder responds to AT commands only when it is in one of the command modes After the RASFinder establishes a connection and goes online in data mode it interprets any further characters you enter as data rather than as comman...

Page 122: ...mary D 5 D D 3 Debugging Logging Troubleshooting S Register Summary D 6 D 5 Test Command Summary D 1 AT Commands The TA s command buffer can store 80 characters including spaces and other characters used in telephone numbers If you mistype a command string you can edit it by using the backspace or the delete key but only before you press CR As you type a command string it appears on your monitor s...

Page 123: ...ch Serial Port Control to Modem Xn Send Multiple Xoff Characters General Configuration Commands D 1 5 CONFIG Configuration Menu En Command Mode Echo En Escape Sequence Options Fn Load Factory Profile Mn Management Mode Qn Quiet Mode Sr n Set S register Sr Read S register Vn Terse Verbose Result Codes Wn Store Active Profile Xn Connect Messages Zn Reset to Stored Profile Zn Store Telephone Number Z...

Page 124: ...the letters AT up to 80 command characters and a RETURN press ENTER The TA escapes to command mode executes any commands in the string and then remains in command mode Use the S2 n command to change the escape character Command BREAK AT CR Function Out of Band Escape Code Unit n a Values n a Default n a Description This command places the TA in command mode while remaining online Enter a break sig...

Page 125: ...analog port information is identical to the I12 information If there are two digital ports n 0 and n 1 then the first analog port if any will be port n 2 the second analog port if it exists is port n 3 etc MIBn simply allows a specific port to display the I11 or I12 information of a port other than the one currently receiving the MIBn command D 1 3 Network Configuration Commands Use the following ...

Page 126: ... The factory default setting is C0 2 NET3 Refer to the A0 n command for a list of the default type of coding for the respective switch type AT C0 CR or AT L CR may be used to review the switch type The CONFIG configuration menu can also be used to set and review the switch type Command C6 n Function Data SPID Unit ASCII Values n 0 to 20 character string Default null string Description Use the C6 n...

Page 127: ...connected to the network When it uses dynamic TEI assignments auto TEI the central office switch assigns a TEI each time the TA connects to the network However the ISDN service provider may assign a fixed TEI at subscription time in which case you must configure the TA with the fixed TEI number You can also use the D3 n command to disable the data channel which may be useful when multiple TAs are ...

Page 128: ...applications where a specific port is for dial out only or one doesn t want to accept voice calls at that time If no port number is given then the assumed port number is that of the port from which the command was received If port n had a DN MSN set then that DN MSN is not erased Enabling the port later by using the CONFIG configuration menu or the ENn command will re enable that DN MSN AT L CR ma...

Page 129: ...rt n or AT L CR may be used to review all Data DN MSN port settings The CONFIG configuration menu can also be used to set and review the Data DN MSN port settings Command Nn s Function Voice DN MSN n Unit Decimal ASCII code Values n 1 Voice DN MSN 1 n 2 Voice DN MSN 2 s 25 character string Default null string Description The Nn s command sets the Directory Number DN Multiple Subscriber Number MSN ...

Page 130: ...sets the active configuration to the stored configuration and disables auto answer n 4 Ignore DTR only when answering a data call If DTR is low when an incoming data call is present then the TA will answer the call If DTR goes high during that call nothing will happen However if DTR goes high and then drops for the minimum time specified by S25 then the call will be disconnected just as it would w...

Page 131: ...ion The En command selects the method by which the TA controls the flow of data to and from the computer to prevent either device from accepting data faster than it can handle The TA provides flow control in both directions When the TA halts data flow it is termed flow control when the computer halts data flow it is termed pacing Command Rn Function CTS Control Unit Decimal ASCII code Values n 0 C...

Page 132: ...or commands on the line following SW may not be properly handled especially if switching from the modem to the TA Command SW Function Switch Serial Port Control to Modem Unit n a Values n a Default n a Description The SW command switches the serial port control to the modem If the modem was already in control of the serial port then the modem will simply report OK Once the switch is complete the p...

Page 133: ...ile saved and changes were made by mistake and are to be undone then give the TA the AT FS1 CR command or turn off the TA and turn it back on The previous stored profile will be restored upon reset or power up Command En Function Command Mode Echo Unit Decimal ASCII code Values n 0 Echo off n 1 Echo on Default E1 Echo on Description Normally when you enter commands on the keyboard the TA echoes th...

Page 134: ...ing is overridden DSR will be turned off when in command mode and off line DSR will be turned on when in data mode or on line Hn is set to a minimum of 5 seconds H5 and Hn is set to a minimum of 5 seconds H5 Command Qn Function Quiet Mode Unit Decimal ASCII code Values n 0 disable n 1 enable Default Q0 disable quiet mode enable result codes Description The Qn command controls whether the TA sends ...

Page 135: ...mand continues to read the factory default settings in ROM n 1 Erases custom settings in NVRAM the next time the TA is turned off or reset causing the TA to read the factory default settings in ROM whenever it is turned on or reset n 2 Clear all defaults TA port 1 and TA port 2 Default W1 Use factory default profile Description The Wn command stores your active profile or configuration in memory s...

Page 136: ...egister number 0 9 where you want to store the number the character and the dialing string that you want stored then press CR The dialing string can have up to 25 characters To read a specific stored number type AT Zn e g AT Z4 where n is the number of the register you want to read To display the list of all numbers stored in memory type ATL CR Command Z n Function Rate Adaption Data Protocol Unit...

Page 137: ... Default H0 Description The H command forces the TA to go off hook to take control of the telephone line or to go on hook hang up Since the TA goes off hook automatically when it dials the Hn command is normally used only to hang up To hang up you must first escape to command mode AT CR then type ATH CR or ATH0 CR You can also include the hang up command in the escape sequence ATH CR Command Hn Fu...

Page 138: ...es the TA to answer an incoming analog call on analog port n If n is not specified then n is assumed to be 0 Command Bn Function Send Analog Call Digit Unit ASCII Values n 0 9 A B C D Default n a Description The Bn command forces the TA to send a dial digit to the analog port associated with the command port this command is given Analog Port 0 Command Dn Function Dial Analog Number Unit ASCII Valu...

Page 139: ...r S registers are stored in non volatile RAM NVRAM by using the W0 command ATZ CR restores S registers to values stored in NVRAM if any were stored using the W0 command otherwise they revert to factory default settings in ROM Table D 2 summarizes the available S registers and their function Table D 2 S Register Summary S Register Function S0 Rings Until Answer S1 Ring Count S2 Escape Character S3 ...

Page 140: ... you set S1 to a value other than its default value of zero or if the value is increasing with rings this new value remains stored in S1 for eight seconds after the last ring is counted after which time the value reverts to zero S Register S2 Usage S2 n S2 Function Escape Character Unit Decimal ASCII code Range n 0 127 Default 43 Description S2 specifies the character used by the TA to escape from...

Page 141: ...ult 20 1 second Description S10 sets the time after a carrier signal is lost before the TA disconnects The C2 command must be in effect The default setting is one second Maximum delay is 12 75 seconds S10 254 Set S10 to 255 to cause the TA not to disconnect with loss of carrier S Register S25 Usage S25 n S25 Function DTR Drop Time Unit 100 ms Range n 0 50ms n 1 255 100ms 25 5s Default 5 500ms Desc...

Page 142: ...Usage S34 n S34 Function Maximum Escape Sequence Length Unit 1 character Range 0 10 0 10 characters Default 2 2 characters after escape sequence Description S34 sets the maximum character length of the escape sequence not including AT For example a character length of S34 2 allows 2 characters after AT e g ATH0 Conversely an invalid escape sequence too many characters placed in the command string ...

Page 143: ...eived when S52 1 Detect If S52 2 Detect and Select then the TA will not revert the protocol selection rather it will keep the detected data protocol as the new protocol selection Detect and Select is useful for applications where the TA receives a call and then the software performs callback Callback calls should be made with the same protocol that was used by the client so Detect and Select enabl...

Page 144: ...Transfer Capability for calls placed from the analog port either by a telephone modem or fax Some Central Office switches keep track of the type of line each customer has and if that line is labeled as a data line modem or fax then it won t accept a speech call originated on that line The 3 1KHz Audio Information Transfer Capability however is allowed on data lines modem or fax by most switches S5...

Page 145: ...tion Elements are sent only by the NET3 VN4 and INS64 switch types To set a specific number type and numbering plan select an option from the Type of Number section above and add its respective value to the respective value of an option in the Numbering Plan section above For example a National ISDN Called Party Number IE would be S57 33 where 32 national 1 ISDN telephony 33 National ISDN By defau...

Page 146: ... Layer 1 Layer 2 and request a TEI If for some reason the switch does not respond to the request for a TEI or none of the layers come up successfully then the TA should timeout and report NO CARRIER or NO DIALTONE By default S81 allows 3 seconds INS64 switch type or 1 second all other switch types for the link to set up Typically the link is set up within 2 seconds for the INS64 switch type and 20...

Page 147: ...o the terminal in the order in which it was received This delay timer is useful for use with some applications that are not ready for to receive data too soon after the CONNECT message is given S Register S85 Usage S85 n S85 Function Data to B channel Delay Unit 10ms Range n 0 no delay n 1 255 10ms 2 55s Default 0 no delay Description S85 controls the delay time for data sent from the TA to the ap...

Page 148: ...then set S89 0 on all TA ports This will cause the TA to revert to previous ring and dialtone signaling compatible with older modem firmware 2 06I 2 09B and 2 10Q S Register S154 Usage S154 n S154 Function B Channel Answer Rate Unit Decimal ASCII code Range n 0 64Kbps but use Progress Indicator IE n 1 64Kbps ignore Progress Indicator IE check Bearer Capability IE n 56 56Kbps n 64 64Kbps Default 0 ...

Page 149: ...ONNECT 64000 unless the call is a V 110 call in which case the reported connection speed with be that of the V 110 network rate Table D 3 Result Codes Terse Verbose Definition 0 OK The TA executed the command without error 1 CONNECT The TA has established an ISDN connection 2 RING The TA has detected a ring caused by an incoming call 3 NO CARRIER The TA did not detect a carrier within the time all...

Page 150: ...dded Protocol Analyzer EPA FSn Reset TA Ln Fatal Error Information LOG Display Logging Buffer Contents Sn Logging Variables TIME Display Current Timestamp V Various State Information Command Dn Function Embedded Protocol Analyzer EPA Unit Decimal ASCII code Values ANALYZER DECODER COMMANDS n 0 Displays B channel data using V 120 decoder n 1 Displays Layer 2 3 data using Q 921 Q 931decoders n 2 Dis...

Page 151: ...display fatal error information n 1 perform a fatal error n 2 reset fatal error information Default L display fatal error information Description L displays the most recent fatal errors Ln may be used to perform a pseudo fatal error or reset the fatal error information Command LOG Function Display Logging Buffer Contents Unit n a Values n a Default n a Description LOG displays the logging buffer c...

Page 152: ...iseconds When the maximum timestamp value is reached the timestamp restarts at 00 00 00 00 000 Command V Function Various State Information Unit n a Values n a Default n a Description V displays analog port state information digital port state information NLS state information LAP state information and I 430 state information D 4 3 Debugging Logging Troubleshooting S Registers The S registers in t...

Page 153: ...n S93 Function Blacklisting Unit Decimal ASCII code Range n 0 Disable n 1 Enable Default 1 Enabled Description S93 determines whether blacklisting is enabled or disabled Blacklisting currently only affects the NET3 and INS64 switch types For Australia NET3 and Japan INS64 blacklisting is required For Europe NET3 blacklisting may be disabled if it becomes a problem by setting S93 0 By default black...

Page 154: ...or continuously store information until a specific event or trigger occurs Stop when full causes the TA to stop accepting new information when the buffer is full Wrap continuously will always accept new information into the buffer but the oldest information will be thrown away to make room for the new information Specifying a trigger will set the TA to wrap continuously however once the specified ...

Page 155: ...low control is asserted S Register S101 Usage S101 n S101 Function Flow Control Low Threshold Unit 1 buffer Range n 0 255 0 255 buffers Default varies Description S101 may be used to increase or decrease the low threshold for flow control the point at which flow control is negated S Register S102 Usage S102 n S102 S102 b n S102 b bit number n value Function Data to Save for Decoding Unit Decimal A...

Page 156: ...nd received on B channel 1 only if the data protocol is V 120 or X 75 Decode B2 outputs decoded data protocol information sent and received on B channel 2 only if the data protocol is V 120 or X 75 By default all options bits are disabled set to 0 S Register S104 Usage S104 n S104 Function Real Time Decoding Unit 10ms Range n 0 Real Time Decoding Disabled n 1 255 10ms 2 55s Default 0 Real Time Dec...

Page 157: ...ing is enabled and the ports to which Real Time Logging and Real Time Decoding are enabled match I E giving both commands S104 1 and S105 1 to port 1 then the real time logging information and the real time decoding information will be merged in sequence according to the time stamp By default Real Time Logging is disabled D 5 Test Commands Table D 6 Test Command Summary AT Command Function LBn Loo...

Page 158: ... characters E13 Enable pacing X0 Disable Sending Multiple Xoff Characters E1 Enable escape method E4 No OK response to or BREAK escape R1 CTS always high RF1 CTS is independent of RTS S0 1 Answer after 1 ring S2 43 Set escape character to ASCII 43 S3 13 Set carriage return character to CR ASCII 13 S4 10 Set line feed character to LF ASCII 10 S5 8 Set backspace character to BS ASCII 8 S7 45 Wait 45...

Page 159: ...le 2 F2 X 75 Asynchronous Operation AT Command Description C1 DCD functions normally D0 Disable persistent DTR dialing D1 Hang up when DTR drops E1 Enable command mode echo E4 Enable hardware flow control E6 Discard XON XOFF characters E13 Enable pacing X0 Disable Sending Multiple Xoff Characters E1 Enable escape method E4 No OK response to or BREAK escape R1 CTS always high RF1 CTS is independent...

Page 160: ...TS is independent of RTS S0 1 Answer after 1 ring S2 43 Set escape character to ASCII 43 S3 13 Set carriage return character to CR ASCII 13 S4 10 Set line feed character to LF ASCII 10 S5 8 Set backspace character to BS ASCII 8 S7 45 Wait 45 seconds for connection before aborting S10 20 Set DCD drop time to 700 ms S25 5 Set DTR detect time to 500 ms S32 20 Set escape sequence guard time to 2 secon...

Page 161: ...is independent of RTS S0 1 Answer after 1 ring S2 43 Set escape character to ASCII 43 S3 13 Set carriage return character to CR ASCII 13 S4 10 Set line feed character to LF ASCII 10 S5 8 Set backspace character to BS ASCII 8 S7 45 Wait 45 seconds for connection before aborting S10 20 Set DCD drop time to 700 ms S25 5 Set DTR detect time to 500 ms S32 20 Set escape sequence guard time to 2 seconds ...

Page 162: ... a host needs to send a datagram to another host on the same network the sending application must know both the IP and MAC addresses of the intended receiver Unfortunately the IP process may not know the MAC address of the receiver The Address Resolution Protocol ARP described in RFC 826 located at ftp ds internic net rfc rfc826 txt provides a mechanism for a host to determine a receiver s MAC add...

Page 163: ... 0 per RFC 1945 ftp ds internic net rfc rfc1945 txt being the most current HTML WWW pages are written in the Hypertext Markup Language HTML an ASCII based platform independent formatting language per IETF RFC 1866 ftp ds internic net rfc rfc1866 txt Finger used to determine the status of other hosts and or users per IETF RFC 1288 ftp ds internic net rfc rfc1288 txt POP the Post Office Protocol def...

Page 164: ... types network and host Network addresses come in five classes A B C D and E Each class of network address is allocated a certain number of host addresses For example a class B network can have a maximum of 65 534 hosts while a class C network can have only 254 The class A and B addresses have been exhausted and the class D and E addresses are reserved for special use Consequently companies now se...

Page 165: ...nswer mode The modem exits online mode if the carrier signal is lost or intentionally dropped When this happens the modem hangs up and reenters command mode By sending certain escape characters to the modem while online you can make it enter command mode without losing the carrier signal While waiting to establish the carrier you can type any character from the keyboard to make the modem to go bac...

Page 166: ...ards the 40 character command line maximum Special characters such as hyphens and parentheses are not allowed If you exceed the 40 character limit or type invalid characters the command buffer is automatically erased and an ERROR message appears Retype the command within the 40 character limit using only the allowed characters The commands in this chapter are organized by function Abbreviated comm...

Page 167: ... N3 Auto reliable mode N2 Reliable mode C0 Data compression disabled C1 Data compression enabled Immediate Action p 138 A Repeat last command I Information request B V 32 auto retrain V View current configuration Flow Control p 139 M0 Asynchronous mode K0 or Q0 Flow control disabled K3 or Q3 Hardware flow control K4 or Q1 XON XOFF flow control X0 XON XOFF no pass through J Auxiliary relay control ...

Page 168: ...ey are accepted by the modem but ignore the actual function These commands are L Redial Last Number P T Pulse or Tone Dialing W Wait for New Dial Tone Dialing Pause Return to Command Mode After Dialing Flash On Hook Detect Call Card Tone Quiet Answer Disable Data Calling Tone Transmission Phone Number Memory Commands ISIHx modems can store up to 10 telephone numbers in nonvolatile memory You can s...

Page 169: ...gister values in read only memory ROM they store your custom AT command and S register values in nonvolatile random access memory NVRAM The F0 or F command resets modem to the factory default values stored in ROM Zn Reset Modem n 0 or 1 Default none The Z command resets the modem to the configuration last saved by the W command The default values come from the customized configuration in NVRAM Z1 ...

Page 170: ...t sends the basic code CONNECT to the terminal It ignores any busy signals X1 causes the modem to blind dial In addition to the basic CONNECT code it provides extended codes consisting of the word CONNECT and the speed of the connection CONNECT 14400 or CONNECT 28800 for example In this mode the modem does not recognize or respond to dial tones or busy signals X2 causes the modem to wait for a dia...

Page 171: ...eiving modem to the calling modem thus initiating the handshake between the two modems At higher speeds 2400 bps and above there is no conflict because all protocols use the Bell frequency of 2225 Hz Lower speeds require different frequencies B0 selects ITU T V 22 mode when the modem is at 1200 bps B1 selects Bell 212A when the modem is at 1200 bps This is a default B15 selects V 21 when the modem...

Page 172: ...face Commands These commands define how the ISIHP 2S 2U modems use and respond to standard RS 232 signals Cn Carrier Detect Control n 0 or 1 Default C1 Allows you to control the Carrier Detect CD signal on the RS 232 V 24 interface This is a signal from the modem to your computer indicating that the carrier signal is being received from a remote modem Normally CD goes high turns on when the modem ...

Page 173: ...rotocol N3 enables auto reliable mode During the handshaking procedures at the start of the online connection the modem queries whether the other modem is using V 42 error correction If the modem determines that the other modem is using V 42 it switches itself into reliable V 42 mode and enables error correction If it determines that the other modem is not using V 42 the modem remains in non error...

Page 174: ...rol in both directions When the modem halts the flow of data it is called flow control When the computer halts the flow it is called pacing Kn Local Flow Control Selection n 0 3 or 4 Default K3 Allows you disable flow control and enable hardware or software flow control K0 completely disables data flow control initiated by the modem Same as Q0 K3 enables modem s use of Clear to Send CTS signal on ...

Page 175: ... fail due to indefinite suspension Q3 enables modem s use of Clear to Send CTS signal on the RS 232 V 24 interface to regulate data flow When CTS drops data flow is suspended until the signal goes high on again This method of flow control works in conjunction with pacing i e computer initiated flow control which uses the Request to Send RTS signal on the RS 232 V 24 interface Hardware flow control...

Page 176: ...r answer it was in prior to entering command mode O0 causes the modem to exit command mode and return to online data mode O1 causes the modem to issue a retrain before returning to online data mode O3 causes the modem to issue a rate renegotiation before returning to online data mode Modem S Registers S registers are small regions of memory where modem configuration information is stored Whereas A...

Page 177: ...r S5 Backspace Character Unit Decimal Range 0 127 Default 8 H Defines backspace character by its decimal ASCII code Default setting is the H character decimal 8 the code for BACKSPACE on most keyboards Can be set for any ASCII character Setting S2 to a value greater than 32 disables the backspace character Note If you change the S5 value you must make corresponding changes in your data communicati...

Page 178: ...default value is 95 units for domestic models and 80 units for Canadian and International models where each unit is one ms In other words for domestic modems each tone is sustained for 95 ms followed by a 95 ms pause The minimum S11 value allowed is 50 ms 50 units The maximum S11 value is 150 ms 150 units S28 Enable Disable V 34 Modulation Unit decimal Range 0 1 255 Default 1 enabled Enables or di...

Page 179: ...e Time Unit 1 second Range 0 5 255 Default 0 Sets the length of time in seconds a modem waits in the off line command mode before it goes into standby mode If S89 is set to 20 seconds the modem waits 20 seconds in off line command mode before going into standby mode Setting S89 to zero 0 prevents the modem from ever entering standby mode Setting S89 to any value between zero and five 1 4 effective...

Page 180: ...borting the call The additional 25 seconds should provide enough time for international calls Examples of Reading Values 1 To verify that you entered the value correctly in the preceding examples type ATS8 and press ENTER in the first example ATS0 in the second example and ATS2 in the third example You should receive the responses 005 004 and 075 respectively 2 When configuring S registers it is a...

Page 181: ... online 14 CONNECT 19200 Modem detected carrier at 19200 bps and gone online 24 CONNECT 7200 Modem detected carrier at 7200 bps and gone online 2 CONNECT 12000 Modem detected carrier at 12000 bps and gone online 86 CONNECT 16800 Modem detected carrier at 16800 bps and gone online 40 CONNECT 300 Modem detected carrier at 300 bps and gone online 55 CONNECT 21600 Modem detected carrier at 21600 bps a...

Page 182: ...NNECT 12000 86 CONNECT 16800 40 CONNECT 300 55 CONNECT 21600 56 CONNECT 24000 57 CONNECT 26400 58 CONNECT 28800 59 CONNECT 31200 60 CONNECT 33600 CONNECT 45000 CONNECT 56000 EC is replaced by one of the following codes depending on the type of error control connection Code Error Correction V42bis LAP M V 42 error control and V 42bis data compression V42 LAP M V 42 error control only MNP5 MNP4 erro...

Page 183: ...Remote Access Device Glossary of Terms ...

Page 184: ...h defines 128 possible characters The extended ASCII file provides 255 characters Asynchronous Transfer Mode ATM A very high speed method of transmission that uses fixed size cells of 53 bytes to transfer information over fiber also known as cell relay AT Commands A standard set of commands used to configure various modem parameters establish connections and disconnect The AT is used to get the at...

Page 185: ...ly that use the same logical link control protocol but that can use different medium access control protocols A bridge forwards a frame to another bridge based on the medium access control MAC address 3 In the connection of local loops channels or rings the equipment and techniques used to match circuits and to facilitate accurate data transmission Buffer A temporary storage register or Random Acc...

Page 186: ... LU session partner The encoded control byte is followed by the character that was repeated unless that character is the prime compression character 3 In Data Facility Hierarchical Storage Manager the process of moving data instead of allocated space during migration and recall in order to release unused space 4 Contrast with decompression COMx Port A serial communications port on a PC Congestion ...

Page 187: ...cal system for transmission rates where DS0 is 64K bps equivalent to ISDN B channel and DS1 is 1 5 Mbps equivalent to ISDN PRI Digital Transmission A method of electronic information transmission common between computers and other digital devices Analog signals are waveforms a combination of many possible voltages A computer s digital signal may be only high or low at any given time Therefore digi...

Page 188: ...ication program currently running on and in control of the PC screen and keyboard The area of the screen that occupies the active window Compare with background Fractional T1 FT1 A digital data transmission rate between 56K bps DS0 rate and 1 544M bps the full T1 rate in North America FT1 is typically provided on 4 wire two copper pairs UTP Often used for video conferencing imaging and LAN interco...

Page 189: ...ontrast out of band Insufficient Ones A T1 error condition that is logged when fewer than one 1 in 16 0s or less than 12 5 average 1s density is received Inter Exchange Carrier IEC The long distance company LE who s central office provides the point of reference for T1 access Any common carrier authorized by the FCC to carry customer transmissions between LATAs Internet Refers to the computer netw...

Page 190: ...T1 at the user side The LT and the NT1 together provide the high speed digital line signals required for BRI access Listed Directory Number LDN The main number assigned by the telco the number listed in the phone directory and also provided by Directory Assistance Some devices can have more than one LDN such as ISDN devices that have one LDN for voice and another LDN for data Local Area Network LA...

Page 191: ...blished through a circuit switching facility for point to point connectivity NAK Negative Acknowledgment Communications code used to indicate that a message was not properly received or that a terminal does not wish to transmit Contrast with ACK Network A group of computers connected by cables or other means and using software that enables them to share equipment such as printers and disk drives t...

Page 192: ...ard phone line Port A location for input or output data exchange Computers muxes etc have ports for various purposes Primary Rate Interface PRI Used on ISDN In North America and Japan PRI is one 64 Kbps D channel and 23 B channels Elsewhere it is one D channel and 30 B channels Primitive An abstract representation of interaction across the access points indicating that information is being passed ...

Page 193: ...ghth least significant bit of each of the 24 8 bit time slots is robbed every sixth frame to convey voice related signaling information such as on hook off hook etc for each channel Router A device that connects two networks using the same networking protocol It operates at the Network Layer Layer 3 of the OSI model for forwarding decisions Routing Information Protocol RIP A distance vector based ...

Page 194: ...e synchronous characters are transmitted to confirm clocking before each packet of data is transmitted Compare to Asynchronous Transmission Systems Network Architecture SNA The description of the logical structure formats protocols and operational sequences for transmitting information units through and controlling the configuration and operation of networks T Tariff The rate availability schedule...

Page 195: ...ion OSI model provides reliable end to end delivery of data and detects transmission sequential errors Transport Protocol Data Unit TPDU A transport header which is added to every message contains destination and source addressing information that allows the end to end routing of messages in multi layer NAC networks of high complexity They are automatically added to messages as they enter the netw...

Page 196: ...s Service WATS A low cost toll service offered by most long distance and local phone companies Incoming 800 call service or IN WATS and outgoing WATS are subscribed to separately but over the same line X X 25 ITU T s definition of a three level packet switching protocol to be used between packet mode DTEs and network DCEs X 25 corresponds with layer 3 of the 7 layer OSI model Y Yellow Alarm An err...

Page 197: ...lling line identification 17 Changing ProxyServer configuration overview 36 Client Setup 74 Configuring in Windows 95 98 75 Configuring in Windows NT 83 Installing TCP IP Win95 98 82 Installing TCP IP WinNT 89 Overview 74 command string 165 configuration commands modem 169 Configuration management menu 105 Configuration Port Setup 36 Configuration Utilities 36 Configuring the Modem Sharing Softwar...

Page 198: ... modem sharing software 92 Overview 92 Running WINMSCI workstation software 96 Rate adaption protocol 17 recall commands modem 169 Recording RASFinder information 110 Remote Configuration LAN Based 102 Modem Based 100 Remote management Overview 104 Telnet 104 Remote user data base RAS application 43 Remote user database management menu 105 result codes modem 181 Rings to Answer option 17 RLogin au...

Page 199: ...10E 199 Index W WAN configuration management menu 105 WAN Device Configuration 36 WAN Port Setup 65 WEB browser management 106 Windows sockets 102 WINMCSI modem sharing software 92 WINMSCI workstation software 96 ...

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