Contents
Multi-Tech Systems, Inc. MT9234ZPX User Guide
3
Contents
CHAPTER 1 – DESCRIPTION AND SPECIFICATIONS ............................................................................................. 4
P
RODUCT
D
ESCRIPTION
.................................................................................................................................................. 4
Features .................................................................................................................................................................... 4
Package Contents ..................................................................................................................................................... 4
AT
C
OMMAND
I
NFO
......................................................................................................................................................... 4
T
ECHNICAL
S
PECIFICATIONS
............................................................................................................................................ 5
CHAPTER 2 – INSTALLATION ................................................................................................................................... 6
G
ENERAL
S
AFETY
........................................................................................................................................................... 6
W
INDOWS
I
NSTALLER
...................................................................................................................................................... 6
P
HYSICALLY
I
NSTALLING YOUR
M
ULTI
M
ODEM
................................................................................................................... 8
M
AKE THE
E
XTERNAL
C
ONNECTIONS
............................................................................................................................... 9
Line Connection ........................................................................................................................................................ 9
Phone Connection (Optional) .................................................................................................................................... 9
Microphone/Headphone Connection (Optional) ........................................................................................................ 9
M
ANUALLY
I
NSTALLING
D
RIVERS
.................................................................................................................................... 10
D
RIVER
I
NSTALLATION FOR
W
INDOWS
7 ......................................................................................................................... 11
D
RIVER
I
NSTALLATION FOR
V
ISTA AND
W
INDOWS
2008
O
PERATING
S
YSTEMS
................................................................. 21
Preliminaries ............................................................................................................................................................ 21
Driver Installation of your PCI Serial Port ................................................................................................................ 21
Installation of the Communications Port .................................................................................................................. 24
Installation of the Modem ........................................................................................................................................ 26
D
RIVER
I
NSTALLATION FOR
W
INDOWS
XP
AND
2003
O
PERATING
S
YSTEMS
..................................................................... 29
Preliminaries ............................................................................................................................................................ 29
Installation of the Serial Port ................................................................................................................................... 29
Installation of the Communications Port .................................................................................................................. 33
Installation of the Modem ........................................................................................................................................ 37
C
ONFIGURE THE
M
ODEM FOR
Y
OUR
C
OUNTRY
............................................................................................................... 42
Using the Global Wizard to Configure Your Modem ............................................................................................... 42
Using AT Commands to Configure Your Modem .................................................................................................... 42
CHAPTER 3 – REMOTE CONFIGURATION ............................................................................................................. 43
B
ASIC
P
ROCEDURE
....................................................................................................................................................... 43
Setup ....................................................................................................................................................................... 43
To Change the Setup Password ............................................................................................................................. 43
To Change the Remote Escape Character ............................................................................................................. 43
CHAPTER 4 – TROUBLESHOOTING ....................................................................................................................... 44
The Modem Does Not Respond to Commands ...................................................................................................... 44
The Modem Cannot Connect When Dialing ............................................................................................................ 45
The Modem Disconnects While Online ................................................................................................................... 46
The Modem Cannot Connect When Answering ...................................................................................................... 46
File Transfer Is Slower Than It Should Be .............................................................................................................. 46
Data Is Being Lost ................................................................................................................................................... 47
There Are Garbage Characters on the Monitor ...................................................................................................... 47
The Modem Doesn’t Work with Caller ID ................................................................................................................ 47
Fax and Data Software Can’t Run at the Same Time ............................................................................................. 47
The Voice Functions Don’t Work ............................................................................................................................. 47
Voice Mail Test ........................................................................................................................................................ 47
Loopback Test ......................................................................................................................................................... 48
Speakerphone Test (with voice option) ................................................................................................................... 48
APPENDIX A – ENVIRONMENTAL INFORMATION ................................................................................................ 49
APPENDIX B – REGULATORY COMPLIANCE ....................................................................................................... 52
APPENDIX C – UPGRADING YOUR MODEM .......................................................................................................... 56
APPENDIX D – INSTALLING IN LINUX .................................................................................................................... 58
INDEX ......................................................................................................................................................................... 61
