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TROUBLESHOOTING

MultiConnect® OCG-E MT100EOCG-EV3 Developer Guide

31

Chapter 3 – Troubleshooting

Restoring the U-Boot Memory or the Bootstrap Memory

If the U-boot memory or the bootstrap memory becomes corrupted, you can restore either of them.

Before You Begin

You need to short out a resistor to run internal boot code instead of code in bootstrap or u-boot memory. To do
this, find some tweezers that fit around the resistor. You also need to download a utility to help you restore
memory. To do so:

1.

Download Atmel SAM-BA utility from the following location: http://www.atmel.com/tools/ATMELSAM-
BAIN-SYSTEMPROGRAMMER.aspx

2.

Unzip the utility package onto your Linux development system.

Restoring Memory Overview

1.

Power down.

2.

Short out the R108 resistor by squeezing it with tweezers.

3.

Restore power.

4.

Remove tweezers from the resistor.

5.

Restore the bootstrap memory or the u-boot memory. The following sections describe these steps in
greater detail.

Shorting the R108 Resistor

To access the internal boot code directly, first short the R108 resistor so the boot code and u-memory code do not
run.

1.

Power off the device.

2.

Locate the R108 resistor on the board. The following figure shows the location of the resistor.

3.

Place tweezers around the R108 resistor and squeeze the resistor, to short it out.

4.

Power on the device.

5.

Remove tweezers.

Summary of Contents for MultiConnect MT100EOCG

Page 1: ...MultiConnect OCG E MT100EOCG EV3 Developer Guide...

Page 2: ...T ANY CONNECTION OR ACCESSIBILITY TO ANY CELLULAR COMMUNICATIONS NETWORK MULTITECH WILL HAVE NO LIABILITY FOR ANY LOSSES DAMAGES OBLIGATIONS PENALTIES DEFICIENCIES LIABILITIES COSTS OR EXPENSES INCLUD...

Page 3: ...Connect OCG E Gateway 21 Safety Notices and Warnings 21 Radio Frequency RF Safety 21 Vehicle Safety 22 Device Maintenance 22 Handling Precautions 22 Securing Your Device 23 Chapter 2 Installing Gatewa...

Page 4: ...37 Host Labeling 38 Chapter 6 Cellular Information 39 Antenna System Cellular Devices 39 CDMA Antenna Requirements Specifications 39 GSM EGSM Antenna Requirements Specifications 39 SMA to UFL and RSM...

Page 5: ...ly certified hardware The gateway includes multiple interfaces serial USB Ethernet and SD card and internal peripherals including a cellular modem and a GPS receiver in one application ready end user...

Page 6: ...DEVELOPER S KIT AND DEVELOPER S BOARD OVERVIEW 6 MultiConnect OCG E MT100EOCG EV3 Developer Guide...

Page 7: ...ptions Product Description Region MT100EOCG G2 2G GPRS Embedded Open Communications Gateway OCG Global MT100EOCG G2 GP 2G GPRS Embedded OCG with GPS Global MT100EOCG H5 3G HSPA Embedded OCG Global MT1...

Page 8: ...hat helps you develop and debug products that use an embedded MT100EOCG gateway Using the developer board you can connect the embedded MT100EOCG gateway to your device The developer board provides mul...

Page 9: ...nnects to the developer board using an 80 pin board to board connector This section describes the connector s pins Pin Signal Name In Out Description 1 VCC I DC Input Power 5V DC power 2 VCC I DC Inpu...

Page 10: ...smission or to transmit commands to the gateway The DTE holds this circuit in mark state when no data is being transmitted or during intervals between characters 20 RTS_1 I Request to Sent Active Low...

Page 11: ...upply for Ethernet transformer 42 ERX I Receive Input Negative Differential receive input pin for Ethernet 43 ERX I Receive Input Positive Differential receive input pin for Ethernet 44 ETX O Transmit...

Page 12: ...formation 66 RXD Debug O Received Data The gateway uses the RXD debug line to send data to a DTE for debug purposes 67 TCK I I JTAG Clock 68 TDI I JTAG Data Input 69 GPI10 I General Purpose Input 70 G...

Page 13: ...DEVELOPER S KIT AND DEVELOPER S BOARD OVERVIEW MultiConnect OCG E MT100EOCG EV3 Developer Guide 13 Block Diagram...

Page 14: ...DEVELOPER S KIT AND DEVELOPER S BOARD OVERVIEW 14 MultiConnect OCG E MT100EOCG EV3 Developer Guide Schematic 1...

Page 15: ...DEVELOPER S KIT AND DEVELOPER S BOARD OVERVIEW MultiConnect OCG E MT100EOCG EV3 Developer Guide 15 Schematic 2...

Page 16: ...DEVELOPER S KIT AND DEVELOPER S BOARD OVERVIEW 16 MultiConnect OCG E MT100EOCG EV3 Developer Guide Schematic 3...

Page 17: ...DEVELOPER S KIT AND DEVELOPER S BOARD OVERVIEW MultiConnect OCG E MT100EOCG EV3 Developer Guide 17 Schematic 4...

Page 18: ...DEVELOPER S KIT AND DEVELOPER S BOARD OVERVIEW 18 MultiConnect OCG E MT100EOCG EV3 Developer Guide Schematic 5...

Page 19: ...DEVELOPER S KIT AND DEVELOPER S BOARD OVERVIEW MultiConnect OCG E MT100EOCG EV3 Developer Guide 19 Schematic 6...

Page 20: ...of the MultiConnect OCG E gateway share the following specifications Specifications that are unique to a particular model are documented in the chapter dedicated to the model Category Description Ope...

Page 21: ...port The debug port serial settings are 115200 baud 8N1 with no flow control The default username and password are root and root Safety Notices and Warnings This section describes safety statements th...

Page 22: ...r device Do not attempt to disassemble the device There are no user serviceable parts inside Do not misuse the device Follow instructions on proper operation and only use as intended Misuse could make...

Page 23: ...EV3 Developer Guide 23 build up use proper precautions to avoid exposure to electronic discharge during handling and mounting the device Securing Your Device Respect all local regulations Become fami...

Page 24: ...nect OCG E gateway or optionally a universal socket communications device Installing a MultiConnect OCG E Gateway onto the Board To install a MultiConnect OCG E gateway 1 Align the 80 pin connector on...

Page 25: ...munications device with pin 1 of the universal socket connector on the board and press firmly For details about the location of pin 1 see the illustration on page 20 2 Use the optional antenna lead to...

Page 26: ...ut Description 1 EXT_IN_0 I General Purpose Input 2 EXT_IN_1 I General Purpose Input 3 EXT_IN_2 I General Purpose Input 4 EXT_IN_3 I General Purpose Input 5 EXT_IN_4 I General Purpose Input 6 EXT_IN_5...

Page 27: ...e Output 19 EXT_OUT_2 O General Purpose Output 20 EXT_OUT_3 O General Purpose Output 21 NC No Connect 22 NC No Connect 23 NC No Connect 24 SPI_CS7 O SPI Chip Select 7 25 EXT_SPI_CLK O SPI Clock 26 EXT...

Page 28: ...I2C there are bus repeaters available that would be suitable for example Texas Instruments LEVEL TRANSLATING I2C BUS REPEATER PCA9517 For the SPI signal any logic level buffer that works at 3 3V would...

Page 29: ...0 3 DC Electrical Characteristics GPIO1 4 GP15 10 LED1 4 5 6 Units Volts Parameter Minimum Maximum Digital signal output low level 0 36 Digital signal output high level 2 58 Digital signal input low...

Page 30: ...olts Output is open drain with 10k pullup DC Electrical Characteristics Reset Unit Volts Parameter Minimum Maximum Reset low active input low 0 8 Reset low active input high 2 3 DC Electrical Characte...

Page 31: ...mel com tools ATMELSAM BAIN SYSTEMPROGRAMMER aspx 2 Unzip the utility package onto your Linux development system Restoring Memory Overview 1 Power down 2 Short out the R108 resistor by squeezing it wi...

Page 32: ...roduct 0x6124 4 To verify that the USB connection is established type lsusb d 03eb 6124 5 To determine which USB connection is established type dmesg kernel usb 4 2 new full speed USB device using uhc...

Page 33: ...d execute it 5 Make sure the script executed successfully otherwise the steps that follow do not work Restoring U Boot Memory To restore the u boot memory 1 Set the address to 0 20000 2 Open and selec...

Page 34: ...cations and journals electronics and electrical engineering text books and component supplier application notes PC Board Layout Guideline In a 4 layer design provide adequate ground plane covering the...

Page 35: ...coupling to other circuits Locate cables and connectors to avoid coupling from high frequency circuits Lay out the highest frequency signal traces next to the ground grid If using a multilayer board d...

Page 36: ...ide MultiTech uses and recommends that others use anti static boxes that create a faraday cage packaging designed to exclude electromagnetic fields MultiTech recommends that you use our packaging when...

Page 37: ...xamples of portable applications include devices such as a laptop USB dongle mobile phone tablet PC and any device that can be worn on the body during use Your final product with this embedded device...

Page 38: ...ce of at least 20 centimeters is normally maintained between the transmitter s radiating structure s and the body of the user or nearby persons Host Labeling The following statements are required to b...

Page 39: ...Hz Impedance 50 Ohms VSWR VSWR shall not exceed 2 0 1 at any point across the bands of operation Typical radiated gain to meet PTCRB 0 dBi on azimuth plane 2 dBi on azimuth plane Maximum radiated gain...

Page 40: ...e a GPS receiver RSMA to MMCX for socket modem if needed Note RSMA cables are not supported for CDMA products Coaxial Cable Specifications Cable Type Coaxial Cable Attenuation 1 0db Connector Impedanc...

Page 41: ...Angle 900 1800 MHz Cellular Antenna 4 50 Bluetooth and Wi Fi ANBT 1 Hinged 2 4 MHz Bluetooth Wi Fi Antenna 4 1 ANBT 10 Hinged 2 4 MHz Bluetooth Wi Fi Antenna 4 10 Mag Mount Dual Band ANF1 1MMHW Mag M...

Page 42: ...device labels for the location of the device identification IMPORTANT When the cellular carrier asks you to provide the modem s model identification give them the Multi Tech model identification not...

Page 43: ...TION MultiConnect OCG E MT100EOCG EV3 Developer Guide 43 1 Multi Tech model identification 2 Multi Tech ordering part number 3 MEID mobile equipment identifier in Hexadecimal format Example GPRS Label...

Page 44: ...Providing Other Information to the Cellular Carrier A cellular carrier may also ask for the following information For CDMA OCG E gateways The gateway s MEID Mobile Equipment Identifier written in hex...

Page 45: ...igure the MT100EOCG EV3 model These commands are documented in the EV DO and CDMA AT Commands Reference Guide part number S000546x You can download this manual from the Multi Tech website http www mul...

Page 46: ...Device may be damaged if voltage exceeds 5 5 V Input Power USB bus powered SMS Point to Point messaging Mobile Terminated SMS Mobile Originated SMS Certifications Compliance Warranty EMC Compliance F...

Page 47: ...MT100EOCG EV3 MODEL OVERVIEW MultiConnect OCG E MT100EOCG EV3 Developer Guide 47 Mechanical Drawing MT100EOCG EV3 GP...

Page 48: ...wer Inrush Charge The total inrush charge at power on Powering Down Your Device CAUTION Failing to properly power down the device before removing power may corrupt your device s file system To properl...

Page 49: ...MT100EOCG EV3 MODEL OVERVIEW MultiConnect OCG E MT100EOCG EV3 Developer Guide 49 Category Description Maximum output power CDMA 1x RTT EV DO 1x Rev 0 Rev A 24 dBm 1 dBm...

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