Chapter 7: Warranty, Service, and Repair
MultiTech, Inc. Proprietary – Use Pursuant to NDA
Addendum for International Products
Distributors should contact Amex, Inc., for information about the repairs for your Multi-
Tech product.
Amex, Inc.
2724 Summer Street NE
Minneapolis, MN 55413 U.S.A.
Tel: +(612) 331-3251
Fax: +(612) 331-3180
Please direct your questions regarding technical matters, product configuration,
verification that the product is defective, etc., to our Technical Support department
nearest you. When calling the U.S., please direct your questions regarding repair
expediting, receiving, shipping, billing, etc., to our Repair Accounting department at
+(763) 785-3500 in the U.S.A., or a nearby Multi-Tech office which is listed on the
“Multi-Tech Corporate Offices” sheet in this International Distributor Resource Kit.
Repairs for damages caused by lightning storms, water, power surges, incorrect
installation, physical abuse, or user-caused damages are billed on a time-plus-
materials basis.
Summary of Contents for MTD100U
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