MR4800E Owner’s Manual
60
6.1 Service
In the event that repair service is required, you may send your modem to our Mounds View factory in
the USA. Products requiring repair and are shipped to us from outside the USA must have a
Returned Materials Authorization (RMA) and shipping instructions. To return products for repair from
inside the USA, no RMA is required, simply send products to us freight prepaid. Include a description
of the problem, a return shipping address, and a check or purchase order for out-of-warranty repairs.
Please send products which require repairs to the following address:
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, MN 55112
Attn: Repair
If you are shipping products from outside the USA, please contact our Repair Department prior to
your shipment for an RMA. You may contact us by telephone or fax at the following numbers:
Telephone: +(612) 785-3500
Fax: +(612) 785-9874
6.2 Limited Warranty
Multi-Tech Systems, Inc. (“MTS”) warrants that its products will be free from defects in material or
workmanship for a period of two years from the date of purchase, or if date of purchase is not
provided, two years from date of shipment. MTS MAKES NO OTHER WARRANTY, EXPRESS OR
IMPLIED, AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE ARE HEREBY DISCLAIMED.
This warranty does not apply to any products which have been damaged by lightning storms, water,
or power surges or which have been neglected, altered, abused, used for purposes other than the
one which they were manufactured, repaired by the customer or any party without MTS’s written
authorization, or used in any manner inconsistent with MTS’s instructions.
MTS’s entire obligation under this warranty shall be limited (at MTS’s option) to repair or replacement
of any products which prove to be defective within the warranty period, or, at MTS’s option, issuance
of a refund of the purchase price. Defective products must be returned by Customer to MTS’s factory
transportation prepaid.
MTS WILL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES AND UNDER NO
CIRCUMSTANCES WILL ITS LIABILITY EXCEED THE PURCHASE PRICE FOR DEFECTIVE
PRODUCTS.
Summary of Contents for MR4800E
Page 1: ...MultiModemManager MR4800E Rack Controller Owner s Manual...
Page 5: ...MultiModemManager Chapter 1 Introduction Description...
Page 8: ...MR4800E Owner s Manual 8...
Page 9: ...MultiModemManager Chapter 2 Hardware Installation Quick Starts...
Page 14: ...MR4800E Owner s Manual 14...
Page 15: ...MultiModemManager Chapter 3 Hardware Operation...
Page 20: ...MR4800E Owner s Manual 20...
Page 21: ...MultiModemManager Chapter 4 Commands...
Page 54: ...MR4800E Owner s Manual 54...
Page 55: ...MultiModemManager Chapter 5 Troubleshooting...
Page 58: ...MR4800E Owner s Manual 58...
Page 59: ...MultiModemManager Chapter 6 Service Warranty Tech Support...