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Multitech MA100-1M User Manual Download Page 15

Chapter 4: Software

Multi-Tech Systems, Inc. MultiAccess ACS User Guide

15

Chapter 4 – Software

In this chapter, we present the screens of the MultiAccess ACS software. We describe each field in each
screen and some of the command buttons. (We do not describe command buttons that have functions
that would be readily understood by users of Windows software. Examples of such self-evident functions
include buttons like “OK,” “Cancel,” “Next,” etc.)

Home Screen

The MultiAccess

Home

screen offers access to all other MultiAccess software screens.

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Summary of Contents for MA100-1M

Page 1: ...MultiAccess ACS Analog Communications Server MA100 1M User Guide...

Page 2: ...Check Multi tech s Web site for current versions of our product documentation Revisions Revision Level Date Description A 07 22 05 Initial release B 04 13 06 Added modem sharing and call back securit...

Page 3: ...In Again 10 Time Configuration 10 Setting Up the Mail Server 11 Modem Setup 11 Setting Authentication 13 Setting Up Local Users 14 Chapter 4 Software 15 Home Screen 15 Login Screen 16 Call Log Screen...

Page 4: ...da 42 Safety and EMC Product Approvals 42 Appendix C Waste Electrical and Electronic Equipment WEEE Statement 43 Appendix D C ROHS HT TS Substance Concentration 44 44 Appendix E MCSI2000 Parameters 45...

Page 5: ...7000 and get direct AT command access to the modem in the ACS for either outbound or inbound calls A common way to take advantage of this role is by installing Com Port Redirector Software i e Multi...

Page 6: ...established ACT Activity Lit when network data is being transmitted or received PWR Power Flashes as a heart beat when unit is functioning normally If the processor is locked up this LED is on all the...

Page 7: ...ounting following these steps 1 Typically the MultiAccess is mounted against a flat surface with two mounting screws Drill the mounting holes at the desired location The mounting holes must separated...

Page 8: ...wer supply is solidly connected and that the AC outlet is live If the PWR indicator flashes as a heart beat then comes on solid this indicates a malfunction within the unit 3 Plug one end of your RJ45...

Page 9: ...your PC At the browser s address line type the default address of the MA100 1M http 192 168 2 1 and press Enter 2 The Login screen will appear At this point you can be assured that the MA100 1M is con...

Page 10: ...alue that will allow you to communicate with the MA100 1M at its new IP address Logging In Again Having reset the IP address of the administrator s PC you must log into the MA100 1M software again wit...

Page 11: ...Access for dial in PPP access RAS solution you do not have to modify Modem sharing but you have to select the Country Code If you are using your MultiAccess for dial out you will have to select one of...

Page 12: ...pretation and no authentication is required Raw Mode with Local Authentication User data is treated as is without interpretation and a valid set of credentials defined in the Local User data base is r...

Page 13: ...if your database for user credentials reside in the Local User Database on the MultiAccess then accept the default local If your user database resides on a Radius Server outside the MultiAccess then c...

Page 14: ...lback Security option is enabled and Admin specified is selected then enter your fixed callback telephone number in the Callback window If the Callback Security option is enabled and User Specified is...

Page 15: ...We describe each field in each screen and some of the command buttons We do not describe command buttons that have functions that would be readily understood by users of Windows software Examples of s...

Page 16: ...security Device for the Server software The MultiAccess has a default setting that allows use of admin as both the User Name and the Password at initial startup After you have begun configuring your M...

Page 17: ...call transmit and receive baud rates to authentication status Log Parameters Field Definitions Column Values Description Auto Log Threshold Numeric 1 to 20 entries The Auto Log Threshold is limited t...

Page 18: ...21 600 19 200 16 800 14 400 12 000 9600 7200 4800 2400 1200 0 300 bps The data call transmission speed in bits per second at which the current call occurred Details The Details button displays the de...

Page 19: ...s field of Administration screen Email To Alphanumeric in email name format The email address has to be entered in proper user domain format Subject Alphanumeric Title of the last pending or sent emai...

Page 20: ...ll info Indicates the modem s current operating condition Connect Time mm dd yyyy hh mm ss For the current call the date and time at which the connection began Elapsed Time numeric The duration of the...

Page 21: ...n n n The IP address of the MultiAccess Subnet Mask n n n n This subnet mask is the subnet for the network to which the MultiAccess is connected A subnet mask is used in conjunction with the IP addre...

Page 22: ...the SMTP Password is entered above an exactly matching entry must be made here to validate that password Update button Click on this button after changes have been made to the SMTP Server s configura...

Page 23: ...to enter at his her login prompt Password 21 Alphanumeric characters max The administrator enters the credentials password that the remote user is going to enter at his her login prompt Confirm Passw...

Page 24: ...Telnet connection is one that does not respond to or use Telnet and RFC 2217 escape sequences flags When Raw is not used packets of FF will not be interpreted as escape flags The excape routine includ...

Page 25: ...the Radius server This address should be on the same network number as that of the MultiAccess Radius Client Setup Fields RADIUS Server Address 1 n n n n IP address of the Radius Server providing remo...

Page 26: ...s could not be resolved that is the MultiAccess unit could not contact your name server RESPONSE A Contact the MultiAccess unit using telnet and try to ping the name server telnet 192 168 x x user adm...

Page 27: ...is a network problem blocking or dropping the request Radius Protocol uses UDP to communicate RESPONSE When the auth request is not seen by the Radius server eventually the Radius client will report...

Page 28: ...n the event that service is required products may be shipped freight prepaid to our Mounds View Minnesota factory Multi Tech Systems Inc 2205 Woodale Drive Mounds View MN 55112 U S A Attn Repairs Seri...

Page 29: ...collect unless other arrangements are made in advance Please direct your questions regarding technical matters product configuration verification that the product is defective etc to our Technical Sup...

Page 30: ...al user data bases backup and restore a configuration and update firmware in a MultiAccess ACS unit and its accompanying POTS modem The Device Manager utility can manage multiple MultiAccess ACS units...

Page 31: ...op go to Start Programs Multi Tech Device Manager I Multi Tech Device Manager The Device Manager main screen will appear 2 To add a MultiAccess ACS to the Manager click Edit menu and select Add Device...

Page 32: ...ccess ACS units can operate on the same network but have independent local user data bases in which case they are designated Independent Designating one MultiAccess ACS as the master local user data b...

Page 33: ...al Users in which case they are designated as Independent Independent units are ignored during synchronization 1 Invoking synchronization Click on the Edit menu and select Synchronize Phonebooks local...

Page 34: ...onnected to the network on which the MultiAccess ACS unit is running NOTE Updating the MultiAccess ACS unit will take it out of operation for a few minutes allow 10 minutes for each update if you alre...

Page 35: ...re currently in use for the POTS modem Compare the version with the update file that you plan to use Make sure that the file to be installed really does supersede the one currently installed 3 In the...

Page 36: ...me several messages will appear in the Update MultiAccess ACS N N N N window A transient TFTP screen may appear briefly If the updating process has been successful the final message line will say Fini...

Page 37: ...t In the menu that appears select Update 2 The Update MultiAccess ACS N N N N screen will appear The current firmware versions for the MultiAccess ACS firmware and for POTS Modem 1 will be listed in t...

Page 38: ...ce Manager Utility Multi Tech Systems Inc MultiAccess ACS User Guide 38 4 Browse to the location of the most recent firmware file 5 Click Start Update 6 The MultiAccess ACS Confirm Update screen will...

Page 39: ...ss has been successful the final message line will say Finished The MultiAccess ACS is ready 8 Close the Update MultiAccess ACS N N N N window In the main Device Manager window the updated version wil...

Page 40: ...auses harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the telephone compan...

Page 41: ...the separation between the equipment and receiver Plug the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV te...

Page 42: ...equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connection...

Page 43: ...from municipal collection points reuse and recycling of specified percentages per the WEEE requirements Instructions for Disposal of WEEE by Users in the European Union The symbol shown below is on th...

Page 44: ...Concentration MII EIP 39 RoHS Multi Tech Systems Inc TS HS PB Hg CD CR6 PBB PBDE O O O O O O X O O O O O X O O O O O O O O O O O O O O O O O IC O O O O O O O O O O O O X O O O O O O O O O O O O O O O...

Page 45: ...your workstation Reboot the workstation The properties of the MCSI2000 com port should be Connect Time 0 Direct Not MAG Use Line Defaults Yes Server IP address is that of the MultiAccess Protocol Tel...

Page 46: ...N A Description Answer call before final ring Command A Repeat Last Command Values N A Description Repeat the last command string Do not precede this command with AT Do not press ENTER to execute Comm...

Page 47: ...ok again Wait for quiet answer Causes modem to wait for a ringback then 5 seconds of silence before processing next part of command If silence is not detected the modem returns a NO ANSWER code Disabl...

Page 48: ...until carrier signal detected M2 Speaker always on when modem is off hook M3 Speaker on until carrier is detected except while dialing Command Nn Modulation Handshake Values n 0 or 1 Default 1 Descrip...

Page 49: ...nd Wn Result Code Options Values n 0 1 or 2 Default 2 Description W0 CONNECT result code reports serial port speed disables protocol result codes W1 CONNECT result code reports serial port speed enabl...

Page 50: ...remains connected D2 If DTR drops while in online data mode the modem hangs up If the signal is not present the modem will not answer or dial D3 If DTR drops modem hangs up and resets as if ATZ comma...

Page 51: ...is not established the modem falls back according to the setting in S36 Q9 V 42 or MNP error control mode If neither error control is established the modem falls back according to the setting in S36 C...

Page 52: ...command Command Zy x Store Dialing Command Values y 0 2 0 1SMI Parallel internal x Dialing command Default None Description Stores dialing command x in memory location y Dial the stored number using t...

Page 53: ...orrection Mode Selection Values n 0 5 or 7 Default 3 Description N0 Non error correction mode with data buffering buffer mode same as Q6 N1 Same as N0 N2 MNP reliable mode If the modem cannot make an...

Page 54: ...sed by some servers to select the appropriate communication program A0 Disables adaptive answer result codes A1 Enables adaptive answer result codes Command B View Numbers in Blacklist Values N A Desc...

Page 55: ...00 bps on line MB9600 Selects 9600 bps on line MB14400 Selects 14400 bps on line MB19200 Selects 19200 bps on line MB28800 Selects 28800 bps on line MB33600 Selects 33600 bps on line Command RPn Ring...

Page 56: ...mber in units of 100 ms CR LF and the length of the ring is in the form DRON number in units of 100 ms CR LF The modem may produce a Ring event code after the DRON message if enabled by the y paramete...

Page 57: ...ory using the W command Command CBFR Callback Failed Attempts Reset Values N A Default N A Description Resets the number of failed callback passwords to 0 This does not reset the number stored in nonv...

Page 58: ...remote callback security CBS2 Enables remote callback security only CBS3 Disables callback security until local hang up or reset Command Pn Set 11 bit Parity Values n 0 or 1 Default 2 Description P0...

Page 59: ...nd optionally issues a command while remaining online Type AT and up to six optional command characters then press ENTER Used mostly to issue the hang up command ATH CR Command ATMTSMODEM CR Remote Co...

Page 60: ...enabled or the modulation to use in originating or answering a connection automode disabled The default is V92 mod Modulation Possible rates bps 1 V92 2 V92 56000 54666 53333 52000 50666 49333 48000 4...

Page 61: ...mod default 300 56000 Maximum rate value limited by the modulation selected in mod See Possible rates in the mod table Command PCW n Call Waiting Enable Values n 0 1 or 2 Default 2 Description Control...

Page 62: ...includes the date and time of the call the caller s name and number and a message Set S0 2 VCID 0 Disables Caller ID VCID 1 Enables Caller ID with formatted data VCID 2 Enables Caller ID with unformat...

Page 63: ...alues N A Default N A Description Resets the number of failed callback passwords to 0 This does not reset the number stored in nonvolatile memory Command CBIn Local Callback Inactivity Timer Values n...

Page 64: ...les callback security until local hang up or reset Command Pn Set 11 bit Parity Values n 0 or 1 Default 2 Description P0 No parity P1 Odd parity P2 Even parity Command Sx Enter Setup Password Values x...

Page 65: ...the modem waits after it goes off hook before it begins to dial the telephone number S7 seconds 35 65 50 Sets the time the modem waits for a carrier signal before aborting a call Also sets the wait fo...

Page 66: ...s downstream data rate where V 90 provides rates of 28 000 to 56 000 bps in increments of 1 333 bps 0 V 90 disabled 1 V 90 auto rate 2 28 000 bps 3 29 333 bps 4 30 666 bps 5 32 000 bps 6 33 333 bps 7...

Page 67: ...mode or sleep mode A value of zero prevents standby mode a value of 1 4 sets the value to 5 Standby mode sleep mode or low power mode is controlled by S89 It programs the number of seconds of inactiv...

Page 68: ...00 bps 70 CONNECT 32000 Connected at 32000 bps 71 CONNECT 34000 Connected at 34000 bps 72 CONNECT 36000 Connected at 36000 bps 73 CONNECT 38000 Connected at 38000 bps 74 CONNECT 40000 Connected at 400...

Page 69: ...ps EC is added to these result codes when the extended result codes configuration option is enabled EC is replaced by one of the following codes depending on the type of error control connection V42bi...

Page 70: ...nt 42 FCC Regulations 42 H Handling Precautions 6 Help Screen 21 Home Screen 15 I Industry Canada regulatory statement 43 Initialize Modem 21 integrated V 92 56K modem 5 IP Address 22 L LED Indicators...

Page 71: ...Index Multi Tech Systems Inc MultiAccess ACS User Guide 71 Time Server 23 Time Server Status 19 Time Zone 23 U Up Tim 20 User ID 24 Username 18 V V 42 6 V 42bis 6 V 44 6 V 92 56K modem 6...

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