DCA-45SSIU2 — OPERATION AND PARTS MANUAL (STD) — REV. #7 (06/13/07) — PAGE 5
PARTS ORDERING PROCEDURES
When ordering parts,
please supply the following information:
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Dealer account number
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Dealer name and address
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Shipping address (if different than billing address)
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Return fax number
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Applicable model number
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Quantity, part number and description of each part
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Specify preferred method of shipment:
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FedEx or UPS Ground
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FedEx or UPS Second Day or Third Day
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FedEx or UPS Next Day
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Federal Express Priority One
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DHL
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Truck
Here’s how to get help...
Please have the model and serial number on
hand when calling.
Parts Department
800-427-1244
Fax: 800-672-7877
310-537-3700
Fax: 310-637-3284
Mayco Parts
800-306-2926
Fax: 800-672-7877
310-537-3700
Fax: 310-637-3284
Service Department
800-478-1244
Fax: 310-537-4259
310-537-3700
MQ Power Service Department
800-835-2551
Fax: 310-638-8046
310-537-3700
Warranty Department
800-421-1244, Ext. 279
Fax: 310-537-1173
310-537-3700, Ext. 279
Multiquip’s Main Phone Numbers
800-421-1244
Fax: 310-537-3927
310-537-3700
Note: Unless otherwise indicated by customer, all
orders are treated as “Standard Orders”, and will
ship within 24 hours. We will make every effort to
ship “Air Shipments” the same day that the order is
received, if prior to 2PM west coast time. “Stock
Orders” must be so noted on fax or web forms.
Extra Discounts!
All parts orders which include complete part numbers
and are received by our automated web parts order
system, or by fax qualify for the following extra
discounts:
Ordered
Standard
Stock orders
via
orders
($750 list and above)
Fax
3%
10%
Web
5%
10%
Special freight allowances
when you order 10 or more
line items via Web or Fax!**
FedEx Ground Service
at no charge for freight
No other allowances on freight shipped by any other
carrier.
Place Your Parts Order Via Web or Fax
For Even More Savings!
NOTE: DISCOUNTS ARE SUBJECT TO CHANGE
MULTIQUIP INC.
18910 WILMINGTON AVENUE
POST OFFICE BOX 6254
CARSON, CALIFORNIA 90749
310-537-3700 • 800-421-1244
FAX: 310-537-3927
E-MAIL: [email protected]
WWW: multiquip.com
Direct TOLL-FREE access
to our Parts Department:
Toll-free nationwide — 800-427-1244