TOUCH CENTER
Owner’s manual
33
Repairs or Replacement
Multi Touch Digital Inc. will pay for all parts and labor to repair or replace any component in the Touch
Center if it proves to be defective in material or workmanship under normal use.
The Customer is responsible for shipping the Touch Center to Multi Touch Digital Inc. using Multi Touch
Digital Inc. shipping material which will be shipped to the Customer. Multi Touch Digital Inc. will pay for
shipping if a Touch Center product arrives at the Customer’s location damaged or is defective and is
reported to Multi Touch Digital Inc. within the first 90 days. The Customer is responsible for all duties,
customs fees, taxes or related costs. Multi Touch Digital Inc. will fix malfunctioning components, replace
defectives parts, and pay to return the repaired or replacement Touch Center to the Customer. After 90
days, the Customer must pre-pay all shipping charges and insure the shipment or accept the risk of loss
or damage during shipping.
In cases where it is determined by Multi Touch Digital Inc. that an Intel workstation computer is
defective, a certified Intel technician will be authorized to complete repair or replacement of the
defective workstation computer.
Warranty Does Not Apply To:
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Service required as result of improper installation including: incorrect or insufficient AC supply
or custom enclosures. Please consult the documentation for power supply requirements.
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Damage (including cosmetic damage), failure, loss or personal injury due to misuse, improper
installation, abuse, negligence, improper maintenance and storage, and acts of nature and other
causes beyond Multi Touch Digital Inc.’s control. Causes beyond Multi Touch Digital Inc.’s
control include, but are not limited to, lightning strikes, power surges, power outages, dirty
power and water damage.
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Damage caused in shipping or transit, exclusive of originating shipment.
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Repair or replacement of warranted parts by someone other than a Multi Touch Digital Inc.
authorized service technician.
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Improper supervision and maintenance of the Touch Center at installed location.
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Setup or adjustment of consumer controls or damage caused by improper adjustments to the
Touch Center.
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Service issues or damage caused by other third party system components not included in the
original purchase. This includes remote switching or control systems, audio or network addition
or any other systems that interact with our stand-alone systems.
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Improper or poor performance of custom or purchased software applications.
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Damage caused by installation of unsupported device drivers. Please contact Multi Touch
Digital Inc. to determine whether a device driver is supported.
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Significant changes to the operating system including: installation of unsupported software,
unsupported updates or patches (this includes TUIO or other unsupported touch drivers),
