TOUCH CENTER
Owner’s manual
32
Touch Center Product Warranty
Before calling support, please go over the Touch Center product documentation and frequently asked
question, as service may be avoided. If your problem is not resolved with the documentation, Customer
Service may be reached at 1-844-680-8710, Monday to Friday, 9:00am – 5:00pm Eastern Standard Time,
Canada Federal holidays observed. You may also receive support from
https://multitouchdigital.com/faq-support/
.
When contacting customer support, please have the serial number of the unit as well as a detailed
description of the problem. The serial number can be located on the underside of the unit near the USB
ports of the computer.
Limited Warranty
Your Multi Touch Digital Inc. Touch Center will be repaired or replaced in accordance with the terms of
this warranty, at Multi Touch Digital Inc.’s option, if it proves to be defecting in material or workmanship
under normal use during the warranty period (“Warranty Period”) effective from the date of receipt of
the original shipment destination of the Touch Center. This warranty is extended only to the original
end-use purchaser (“Customer”), in good standing with Multi Touch Digital Inc. and shall not be
extended to any other person or transferee.
Warranty Period
Parts and Labor: two years from receipt (“Proof of Delivery”) of Touch Center(s), shipped (at the
customer’s expense) to Multi Touch Digital Inc. The Customer’s Touch Center will be repaired or
replaced, within a reasonable period of time, with a new, substitute model or factory reconditioned unit
at Multi Touch Digital Inc.’s option. If repaired, parts used in the repair may be new or remanufactured.
Replacement units and repair parts are warranted for the remaining portion of the original Warranty
Period.
Warranty Effective Date
The Customer’s Warranty Period begins on the date of receipt of the Touch Center at the Customer’s
location. PLEASE KEEP PROOF OF DELIVERY as evidence of the receipt date. The Customer will be
required to submit a legible copy of Proof of Delivery when requesting warranty service.
