17
PROBLEM
CAUSE
SOLUTION
NO DISPLAY ON THE
CONTROL PANEL
SPA LEAKING
NOT HEATING
PROPERLY
Change a socket or repair the socket before use
Reset the PRCD by following the PRCD Testing section
Contact local MSpa Service Center
Contact local MSpa Service Center
Tighten the in&outlet connection
Close the drainage valve. Contact the MSpa Service Center, if spa is still leaking
Repair the leaking hole/split with the repair kit material
Set a higher temperature
Clean or replace the filter cartridge
Add more water to the minimum line
Contact local MSpa Service Center
Refer to the "FILTER PUMP DOES NOT WORK" section
Power socket failure
PRCD is off
Press the Reset button, controller is
not displayed
PRCD broken
Spa in&outlet connection not
securely tight
Drainage valve is not closed completely
Water leaks from the spa pool body
Temperature set too low
Dirty filter cartridge
Water level is not at the minimum
water line
Heater failure
Filter pump DOES NOT WORK
SPA LOSES AIR
WATER NOT CLEAN
SPA TUB IN AN
ABNORMAL SHAPE
NO BUBBLE
FILTER PUMP DOES
NOT WORK
OZONATOR FAILURE
AUTO-INFLATION
FAILURE
JET FUNCTION
FAILURE
Inflate the spa till Yellow section of the manometer is pushed out. Make sure the
valve is screwed tightly. Replace the valve if necessary.
Fill a squirt bottle with soapy water and spray on the seams. If there is a leak, small
bubbles will come out. When you have located the leak, clean and dry the leaking
area, then use the repair patch supplied with your spa. Check the repair section on P15.
Change the water
Extend the filtration time
Clean or replace the filter cartridge in time
Refer to the chemical manufacturer’s instructions
Check the air pressure and release air if necessary
During hot weather, it is advisable to check whether some air should be released to avoid
any possible damage to the spa pool.
Wait for 10 minutes and turn on the Bubble button again
Contact local MSpa Service Center
Contact local MSpa Service Center
Clean or replace the filter cartridge
Contact local MSpa Service Center
Add water above the minimum line
Contact local MSpa Service Center
Refer to "FILTER PUMP DOES NOT WORK“ section
Ensure press Up+Bubble at the same time
(the display shall show the current temperature).
Contact local MSpa Service Center
Add more water above the minimum line
Clean the filter pump & jet pump inlets
Refer to "FILTER PUMP DOES NOT WORK“ section
Air valve is loose
Hole or split on the spa tub
Water has been used for long
period of time
Insufficient filteration time
Dirty filter cartridge
Improper water maintenance
Extra air pressure due to strong sunlight
Auto-off 10 minutes
Internal parts damaged
One-way valve broken
Filter cartridge clogged by dirt or
other objects
Filter system failure
Water level is below the minimum
water line
Internal parts damaged
Filter pump does not work
Spa doesn’t start inflation
Spa doesn’t stop inflation
Water level is not at the minimum
water line
Water inlet blocked
Filter pump does not work
