Your loco doesn’t work while other locos work
The decoder may have lost its memory. Reprogram loco address.
Your Cab doesn’t work while other Cabs work
Unplug the Cab, wait 3 seconds and plug the Cab in again. If the Cab does
not display anything, please check the cable connection as mentioned above.
Make sure each Cab address is unique. Make sure your Cab address is an
operational address. If the Cab still does not work, it may be a defective Cab.
Your Cab operates locos but cannot program on the Program Track
1. If the Link light does not flash when you enter a data and press
ENTER,
it may have been limited by the Master Cab and is not allowed to
program on the Program Track.
2. If the Link light flashes when you enter a data and press
ENTER
, then
test the Program Track output. To test, place an analog loco on the
Program Track. During the programming process, the Link light should
be on and the analog loco should buzz. If the Link light is on and the
analog loco does not buzz, it is a defective Program Track output.
Your Cab operates locos but cannot program on the Main Track
It may have been limited by the Master Cab.
Your Cab operates locos but cannot program an Advanced Consist
It may have been limited by the Master Cab. Your Cab must be able to
program on the Main Track to set an Advanced Consist.
Your Prodigy Advance
2
DCC has been thoroughly tested at the factory.
Do
not shut down your layout unnecessarily.
Before returning your unit for repair or servicing,
please read both General
Trouble Shooting and Special Trouble Shooting sections to make certain
the unit is defective.
Please visit our website at
www.modelrectifier.com
for
further Prodigy Advance
2
information before calling our service department at
(732) 225-6360 before returning your unit.
Please have the following information handy when you call:
1. Name and model number of the power supply, including the power
booster (if applicable) used with the Prodigy Advance
2
DCC.
2. Name of the manufacturer and the type of decoders and locos you
are using.
If it should become necessary to return your system, pack it in its original
carton. Then pack the original carton into a larger carton with at least three
inches of packing material all around. Include a clearly printed letter with
your name, address, daytime telephone number and a detailed description
of the problem you are experiencing.
Send your Prodigy Advance
2
DCC system by Parcel Post Insured or
United Parcel Service to:
Model Rectifier Corporation
Attn: Customer Service Dept.
80 Newfield Avenue
Edison, NJ 08837
4
Service & Support
MRC Prodigy Advance
2
Service & Support 4-1
Model Rectifier Corporation
Attn: Customer Service Department
360 Main Street, Suite 2.
Matawan, NJ 07747
