37
GB
Problem
Possible Cause & Solution
Appliance is not working
correctly
Check whether the power cord is plugged into the power outlet properly.
Check the fuse or circuit of your power supply, replace if necessary.
The ambient temperature is too low. Try setting the chamber temperature to a
colder level to solve this problem.
It is normal that the freezer is not operating during the defrost cycle, or for a
short time after the appliance is switched on to protect the compressor.
Odours from the
compartments
The interior may need to be cleaned
Some food, containers or wrapping cause odours.
Noise from the appliance
The sounds below are quite normal:
Compressor running noises.
Air movement noise from the small fan motor in the freezer compartment or
other compartments.
Gurgling sound similar to water boiling.
Popping noise during automatic defrosting.
Clicking noise before the compressor starts.
Clicking noise when you get the water.
The motor running noises when you get ice.
Other unusual noises are due to the reasons below and may need you to check
and take action:
The cabinet is not level.
The back of appliance is touching the wall.
Bottles or containers have fallen or are rolling.
The motor runs continuously
It is normal to frequently hear the sound of the motor, it will need to run more
when in following circumstances:
Temperature setting is set colder than necessary
Large quantity of warm food has recently been stored within the appliance.
The temperature outside the appliance is high.
Doors are kept open too long or too often.
After installing the appliance or it has been switched off for a long time.
A layer of frost occurs in the
compartment
Check that the air outlets are not blocked by food and ensure food is placed
within the appliance to allow sufficient ventilation. Ensure that door is fully
closed. To remove the frost, please refer to the “Cleaning and Care” chapter.
Temperature inside is too warm
You may have left the doors open too long or too frequently; or the doors
are kept open by some obstacle; or the appliance is located with insufficient
clearance at the sides, back and top
Temperature inside is too cold
Increase the temperature by following the “Display Controls” chapter.
Doors can’t be closed easily
Check whether something inside is preventing the doors from closing.
The light is not working
The LED light may be damaged. Refer to replace LED lights in“ Cleaning and
Care” chapter.
The control system has disabled the lights due to the door being kept open
too long. Close and reopen the door to reactivate the lights.
Hear water bubbling in the
refrigerator
This is normal. The bubbling comes from the refrigerant coolant liquid
circulating through the refrigerator.
If after the above checked there is still a fault calling your local service center.
In-guarantee customer should ensure that the above checks have been made as the engineer
will make a charge if the fault is not a mechanical or electrical breakdown.
Summary of Contents for MPM-116-CJI-17
Page 39: ......