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Moxee Signal

 User Manual

Table of Contents

What’s Included

 

.................................................................................................................................... 3

Getting Started

 ..................................................................................................................................... 4-15

 

Downloading the Moxee App

 

Getting to Know Your Homescreen

 

Getting to Know Your Menu

 

Creating an Account

 

Account Types

 

Turning Your Moxee Signal On or Off, and Resetting the Moxee Signal

 

Activating and Pairing Your Moxee Signal

 

Choosing Your Moxee Signal’s User

 

App Permissions

 

Inviting Contacts

Using the Moxee Signal

 ...................................................................................................................... 16-24

Understanding the Moxee Signal Connection

 

Bluetooth

®

 Mode

 

Cellular Mode on LTE

Alerts

 

Alert Types

 

Sending Alerts

 

Closing Alerts

 

Responding to Alerts

 

Deleting Audio Recordings

 

Professional Monitoring Service

Troubleshooting

 

................................................................................................................................... 25-26

 

Setup Issues

 

Account Issues

 

Moxee Signal Issues

 

Alert Issues

Contact Support & Legal 

.................................................................................................................... 27

Specifications 

........................................................................................................................................ 28

Summary of Contents for signal

Page 1: ...User Manual v24...

Page 2: ...Activating and Pairing Your Moxee Signal Choosing Your Moxee Signal s User App Permissions Inviting Contacts Using the Moxee Signal 16 24 Understanding the Moxee Signal Connection Bluetooth Mode Cellu...

Page 3: ...status with the 4 LEDs on the front of the case All four LEDs turn off when the Moxee Signal goes into Low Power Mode Alert LED glows yellow during an active Yellow Alert or red during a Red Alert Co...

Page 4: ...uring an active alert right in the app Heading over now I m listening to the audio are you near there Noah Ackerman 9 41am Everything is OK I ll standby thank you Noah Ackerman 9 41am Getting Started...

Page 5: ...w the locations of your Device Users Moxee Signals 4 Blue Dot Shows your phone s location 5 Re center Button Brings location of all active pins and phones into view 6 Screen Zoom Button Grows or shrin...

Page 6: ...ove or edit Contacts and the alerts they receive 3 Alerts Check ins See a list of active and historical alerts 4 Users Devices Edit Device User information change Moxee Signal settings and add or remo...

Page 7: ...unt The monitoring service may also ask for this when responding to a Red Alert 0 Create your profile by entering your mobile phone number first name last name email address adding a photo optional an...

Page 8: ...ers alerts Customize email messages for Check ins and Yellow Alerts Add remove and reassign Moxee Signals for different Device Users Get updated location for their Moxee Signals at any time and use th...

Page 9: ...release the power button The Power LED will blink five times and then the Moxee Signal will turn off Resetting Your Moxee Signal Press and hold the power button until the Power LED blinks five times a...

Page 10: ...Moxee Signal by pressing and holding the power button on the side of the device Wait until the Connection LED transitions from blinking to solid green Place your Moxee Signal next to your phone After...

Page 11: ...ion will allow the monitoring service to send help faster when a high alert is sent My Child Female Ackerman Sarah Enter the emergency information for the person who will be using this device This inf...

Page 12: ...The app requires access to your contacts so that you can easily invite Contacts to receive your alerts and Check ins Your location is key for sending check ins and getting you help during an alert Yo...

Page 13: ...added Me CHECK IN ALERT CONTACTS 0 Tap Add Contact Cancel 0 1 23 Choose which phone number you d like to use for Sherry Lentissimo 455 678 9 Tap Add from Contacts to use your phone s address book to f...

Page 14: ...o a live Contact and they will begin receiving your alerts The invited Contact will show up in your Contacts Settings with a Pending status until they accept your invitation They will receive a text m...

Page 15: ...ting Contacts Search contacts nadienadine gmail com 860 720 1920 jones nathanial hotmail com 917 192 3009 noah ackermann123 gmail com 860 930 1391 01 2 n scarsdale301 scaryscarsdale com 340 102 0192 3...

Page 16: ...e App when to start an alert During an alert in Bluetooth Mode your phone s mic location services and cellular data are used to send the position and audio from your situation Bluetooth Mode uses very...

Page 17: ...of the alert newly recorded audio clips and updates to the Device User s location are sent to the Contacts The email notification sent to Contacts can include a customized message The Moxee Signal rem...

Page 18: ...ccur when the alert is started and you will feel additional vibrations each time a Contact first views the alert online How To Send a Red Alert Press the Moxee Signal s alert button three times Three...

Page 19: ...lease the Moxee Signal s alert button and then press and hold the button until you feel a long vibration and the Alert LED turns off Open the alert in the Moxee App on your phone and tap the Close Ale...

Page 20: ...atest location listen to audio clips recorded throughout the event and chat with each other about the best way to help The Account Owner can also close the alert from this screen Red Alerts Each Conta...

Page 21: ...nt Owner can manage the audio recordings associated with Yellow and Red Alerts from the Moxee App From the home screen tap the menu button the three horizontal lines in the top left corner of the scre...

Page 22: ...Swipe left on the audio clip you wish to delete You may choose to delete all audio clips affiliated with the alert by tapping Delete All or just the one you ve selected by tapping Delete If you select...

Page 23: ...ipe left on the audio clip you wish to delete You may choose to delete all audio clips affiliated with the alert by tapping Delete All or just the one you ve selected by tapping Delete If you select D...

Page 24: ...educated and former military individuals Once the alert is activated a professional monitoring service operator reviews the audio from the alert the chat log and if necessary contacts the Account Owne...

Page 25: ...p on the Contact s icon which says Pending 5 Review the contact information If it is correct tap Resend Invite If it is wrong tap Remove Follow the instructions to invite a Contact earlier in this man...

Page 26: ...n alert or Check in The Moxee Signal must be added as a device to an Owner Account before it can send any alerts Follow the instructions for activating and linking the Moxee Signal earlier in this man...

Page 27: ...authority to operate this equipment section 15 21 Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference...

Page 28: ...ype Micro USB Processor Qualcomm MDM9207 1 CPU Type Core Cortex A7 Memory RAM 256M ROM 512M Network Connectivity LTE Bands 2 4 12 66 UMTS Band B2 B4 Functions Single Press Check in Double Press Yellow...

Page 29: ......

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