55
EN
WHAT TO DO IF YOUR APPLIANCE DOES NOT WORK ?
Problems
Causes
Solutions
Appliance does
not work
The plug is not connected.
Connect the appliance to a socket with
the same voltage as indicated on the
rating plate of the appliance.
The blender jug is not
positioned correctly on the
motor unit.
Check that the blender jug is positioned
properly on the motor unit as explained
in the instructions.
The power switch is on OFF
position.
Follow the instructions for starting your
appliance.
In case of software bug.
Unplug the appliance, wait few minutes
and plug in again.
The appliance
stopped while
in use
Overload
Follow the instructions in section
Overload.
Excessive
vibrations
The product is not placed
on a flat surface.
Place the appliance on a flat surface.
Volume of ingredients is
too high.
Reduce the quantity of ingredients
processed.
Leak from the lid
Volume of ingredients is
too high.
Reduce the quantity of ingredients
processed.
The lid is not correctly
positioned
Place the lid correctly on the blender
jug.
Leak from the
bottom of the
blender jug
The blades are not
correctly positionned
Fit the locking ring (B3, C3) (Fig. 2) and
lock it by rotating to lock notch in the
clockwise direction (Fig. 2).
Make sure the locking ring is locked
correctly : the point on the jar must be
aligned with the lock (Fig 9)
The blades do not
turn easily
Pieces of food too large or
too hard.
Reduce the size or quantity of
ingredients processed.
The blended liquid is too
hot and distorted the
silicone gasket.
Replace the gasket with a new one.
Leak from the
bottom of the OTG
bottle
The blades are not
correctly positionned
Place the blades unit on the top of the
bottle and lock it by rotating to lock
notch in the clockwise direction (Fig. 9).
