Motorola XT801 User Manual Download Page 49

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I cannot dial out.

•

Make sure there is a dial tone

before dialing. It is normal if

the handset takes a second

or two to synchronize with

the telephone base before

producing a dial tone. Wait an

extra second before dialing.

•

Eliminate any background

noise. Mute the handset before

dialing, or dial from another

room in your home with less

background noise.

The display shows

No line

I cannot hear the dial tone.

• Disconnect the telephone

line cord from your telephone

and connect it to another

telephone. If there is no dial

tone on that other telephone

either, then the telephone line

cord may be defective. Try

installing a new telephone line

cord. If changing telephone

line cord does not help, the

wall jack (or the wiring to this

wall jack) may be defective.

Contact your telephone service

provider.

•

You may be using a new cable

or VoIP service, the existing

telephone jacks in your home

may no longer work. Contact

your service provider for

solutions.

The display shows

To register HS...

and

...see manual

alternately. The

handset does not work at all.

The handset is deregistered from

the telephone base.
Place the handset in the

telephone base to register it back.
After about 10 seconds, the

handset displays

Registering...

When the registration process

completes, the handset displays

Registered

and you hear a beep.

The registration process takes

about 90 seconds.

Help

Summary of Contents for XT801

Page 1: ...User s Guide Connect to Cell Rugged Waterproof Digital Cordless Phone Models XT801 XT802 XT811 XT821 XT822 XT831 BC ...

Page 2: ...s online US and Canada 1 888 331 3383 Email support motorolahome com This User s Guide provides you with all the information you need to get the most from your phone Before you make your first call you will need to set up your phone Follow the simple instructions in Getting Started on the next few pages IMPORTANT Only use the adapter and telephone line cord provided in the box This equipment is no...

Page 3: ...xternal caller Waterproof handset with IP67 rating You must subscribe to your network provider s Caller ID or Call Waiting service for these features to work Got everything Waterproof handset with Ni MH rechargeable battery pack pre installed Base Handset Activation Nail Pin Power Adapter Charger Telephone Line Cord Wall mount Bracket Quick Start Guide In multi handset packs you will find one or m...

Page 4: ...onsider Avoid sources of noise and heat such as motors fluorescent lighting microwave ovens heating appliances and direct sunlight Avoid areas of low temperature Avoid other cordless telephones or personal computers Never install telephone wiring during a lightning storm Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations Never touch non insula...

Page 5: ... corded base Setting up Important The base must be plugged into an electrical outlet at all times Do not connect the telephone line cord to the telephone wall jack until the handset is fully charged Only use the adapter and telephone line cord supplied with the product Connecting the base Notes In multi handset packs the power adapter with the smaller pin is for the charger If you have DSL high sp...

Page 6: ...5 Getting started Connecting the charger Note Make sure the power outlet is not controlled by a wall switch Mounting the base A 1 2 3 4 ...

Page 7: ...ly charged Replacing the battery With average use your phone s battery should last approximately one year To order a replacement battery pack visit our website at www motorolastore com or call 1 888 331 3383 Important Use only the supplied rechargeable battery or replacement battery model BT162342 BT262342 Note Use a T6 Torx screwdriver to unscrew the battery door 1 2 THIS SIDE UP TH IS S ID E U P...

Page 8: ...nnot be used Charge without interruption at least 30 minutes The screen shows Low battery and flashes The battery has enough charge to be used for a short time Charge without interruption at least 30 minutes The screen shows HANDSET X The battery is charged place it in the telephone base or charger when not in use When it is fully charged you can expect the following performance Operation Operatin...

Page 9: ... save the settings Note If you accidentally changed the LCD language to French or Spanish you can reset it to the English easily by pressing MENU and then entering 364 Setting the date and time Note If you re a subscriber to your network s Caller ID service the date and time are automatically set when a call is received 1 Press MENU 2 Press CID or to choose Set date time press SELECT 3 Use the dia...

Page 10: ... handset Get acquainted with the following buttons on your handset and their multi function tasks 1 Receiver 2 LCD display 3 MENU SELECT Show the menu While in a menu press to select an item or save an entry or setting 4 Review the directory when the handset is not in use Increase the listening volume during a call 1 2 4 7 8 3 5 16 11 12 14 13 15 10 6 9 Getting to know your phone ...

Page 11: ...y REDIAL PAUSE Press repeatedly to review the redial list Press and hold to insert a dialing pause while entering a number 5 OFF CANCEL Hang up a call Silence the ringer temporarily while the handset is ringing Press and hold to erase the missed call indicator while the phone is not in use Press to return to the previous menu or press and hold to return to idle mode without making changes 6 0 Pres...

Page 12: ... light On when the handset is charging 12 CELL Make or answer a cell call Answer an incoming cell call when you hear a call waiting alert 13 HOME FLASH Make or answer a home call Answer an incoming home call when you hear a call waiting alert 14 Press repeatedly to add 1 in front of the caller ID log entry before dialing or saving it to the directory Press and hold to set or dial your voicemail nu...

Page 13: ...eakerphone and the handset Lights on when the handset speakerphone is in use Cordless handset LCD display Display icons On when the cell line is in use or there is an incoming cell call Flashes when there is an incoming cell waiting call There are new voicemail received from your telephone service provider The handset ringer is off There are new caller ID log entries Getting to know your phone ...

Page 14: ...the battery is low and needs charging Animation in cycle Battery is charging In idle mode the current time is displayed In Caller ID mode the time of the call is displayed Flashes when there is a call waiting On when the home line is in use or there is an incoming home call There are Bluetooth devices connected on the cell devices list The message number currently playing and total number of new o...

Page 15: ...2 Press to connect to the paired cell Bluetooth device Press and hold to add or replace a Bluetooth device 3 FIND HS Press to page all system handsets 4 Charging cradle 5 IN USE light On when the handset is in use or the answering system is answering a call Flashes when there is an incoming call or another telephone sharing the same line is in use Overview of the charger 1 Charging cradle 1 Gettin...

Page 16: ...mation about how that device uses Bluetooth connectivity Bluetooth wireless technology operates within a short range a maximum of approximately 15 feet from the telephone base Keep connected cell phones within this range For optimal performance place your cell phone next to the telephone base while using the XT801 XT802 XT811 XT821 XT822 XT831 XT8 cell line Maximum of approximately 15 feet XT801 X...

Page 17: ...your cell phone s usage because minutes are deducted from your cellular plan for the duration of all cell calls Refer to Bluetooth setup to learn how to set up and manage your Bluetooth enabled devices Refer to Telephone operation on how to operate your Bluetooth devices with your new XT801 XT802 XT811 XT821 XT822 XT831 XT8 telephone system with Bluetooth wireless technology Refer to Help if you e...

Page 18: ...the slot the existing cell phone will be erased from the cell devices list 2 Turn on the Bluetooth feature of your cell phone Once your cell phone finds your phone Motorola XT801 XT802 XT811 XT821 XT822 XT831 XT8 press the appropriate key on your cell phone to continue the pairing process Your cell phone may prompt you to enter the PIN of the telephone base The default PIN of the telephone base is...

Page 19: ... headset 1 Press MENU on the phone when it is not in use 2 Press CID or to choose Bluetooth and then press SELECT 3 Press CID or to choose Add BT headset and then press SELECT The screen displays Search headset If there is already a cell device in the slot the existing cell phone will be erased from the cell devices list 4 Set your headset to discoverable mode refer to the user s manual of your he...

Page 20: ...r cell device is not within range of the telephone base After the cell device is disconnected wait for about 1 minute Then power on the cell device turn on the Bluetooth feature or move it within range of the base the base will try to reconnect to the cell device If you disconnect the cell device from the cell devices list the base will not attempt to reconnect unless your cell device is moved out...

Page 21: ...choose Device list and then press SELECT Download directory contacts You can download directory entries to your XT801 XT802 XT811 XT821 XT822 XT831 XT8 telephone system via Bluetooth wireless technology Each downloaded directory are stored in the handset directory with up to 24 digits for each phone number and 15 characters for each name Before downloading the directory make sure the cell phone is...

Page 22: ...isplays Entries added XXX Then the handset returns to the Bluetooth menu Notes Certain cell phones do not support SIM card download If this is the case try transferring the contacts from your SIM card to your cell phone memory first and then download from your cell phone memory For more information on how to transfer contacts from your SIM card to your cell phone memory see the user s manual of yo...

Page 23: ...n dialing Find handset Intercom Redial list Directory Caller ID Call block Sound settings Other settings Using the phone Making a home call Predial Enter the phone number and then press HOME or SPEAKER to dial the phone number The handset displays Unable to call if the telephone line is in use Direct dialing Press HOME or SPEAKER to get a line and enter the phone number The handset displays Unable...

Page 24: ...ial the phone number If you have only one cell phone connected to the telephone base it is automatically selected to make cell calls If you have two cell phones connected to the telephone base the handset displays Select a device Press CID or to select a cell phone and then press SELECT Direct dialing 1 Press CELL The handset displays Select a device If you have only one cell phone connected to th...

Page 25: ...t earpiece and microphone are muted If you hang up the handset the call will end 1 During a call press MENU on the handset 2 Press CID or to choose Use Headset and then press SELECT The handset briefly displays Transferring followed by Headset Used after the call is successfully transferred to the Bluetooth headset Notes When you answer a call from the headset that call cannot be transferred to a ...

Page 26: ...trol During a call press CID or Notes The handset and speakerphone volume settings are independent When the volume reaches the minimum or maximum setting you hear two beeps Mute The mute function allows you to hear the other party but the other party cannot hear you During a call press MUTE The handset displays Muted until the mute function is turned off Press MUTE again to resume the conversation...

Page 27: ...ce with your cell phone service provider the handset flashes and you hear a beep if someone calls while you are already on a call Press CELL on the handset to put your current call on hold and take the new call Press CELL on the handset at any time to switch back and forth between calls Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory caller ID log...

Page 28: ... All idle handsets ring and their screens display Paging Stop the paging tone Press HOME CELL OFF CANCEL SPEAKER or any dialing key 0 9 or QUIET on a handset OR Press FIND HS again on the telephone base OR Place the handset in the telephone base or charger Intercom Use the intercom feature for conversations between two devices Your telephone base supports up to five devices You can buy additional ...

Page 29: ...ll When you receive an incoming home call during an intercom call you will hear an alert tone Handsets flash and display the caller ID When you receive an incoming cell call during an intercom call you will hear an alert tone Handsets flash and display the caller ID To answer a home call press HOME The intercom call ends automatically To answer the cell call press OFF The telephone continues to ri...

Page 30: ...of range the originating handset displays Unable to call and then reconnects to the outside call You can press OFF or MUTE on the destination handset to temporarily silence the intercom ringer Only one intercom call can be established at a time Redial list Each handset stores the last 10 telephone numbers dialed up to 30 digits When there are already 10 entries the oldest entry is deleted to make ...

Page 31: ...umber up to 30 digits and a name up to 15 characters Any additions deletions or edits made on one handset will be reflected on other handsets If the telephone number in the directory exceeds 15 digits a dash appears after the 14th digit and then the remaining digits are shown beginning with a dash alternately Add a directory entry 1 Enter the number when the handset is not in use press SELECT then...

Page 32: ...the handset returns to the previous menu While entering names and numbers you can Press CID or to move the cursor to the right or left Press DELETE to erase a digit Press and hold DELETE to erase all digits Press and hold PAUSE to enter a dialing pause a p appears Press 0 to add a space Press to change the next letter to upper or lower case Review directory entries Entries are sorted alphabeticall...

Page 33: ...ny Jessie Kristen and Laura in your directory press 5 JKL once to see Jenny when Jenny displays press CID to see Jessie twice to see Kristen or three times to see Laura If there is no name entry matching your search the next closest match in alphabetical order appears If necessary press CID or to browse Edit a directory entry 1 Search for the desired entry in the directory see Review directory ent...

Page 34: ...ess DELETE The screen displays Delete entry Mike Smith ECO 888 331 3383 Delete entry ECO 3 Press SELECT to confirm The screen displays Deleting You hear a confirmation tone and then the handset returns to previous menu Delete all directory entries 1 Press MENU when the handset is not in use 2 Press CID or to choose Directory and then press SELECT 3 Press CID or to choose Delete all and then press ...

Page 35: ...ll information Caller ID log entries are shared by all system handsets for multiple handset models only Any deletions made on one handset are reflected on all other handsets Note This product can provide information only if both you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment The time and date are sent by your telephone se...

Page 36: ... of the caller does not match a number in your directory the name will appear as it is delivered by the telephone service provider Missed call indicator When there are calls that have not been reviewed in the caller ID log the handsets display XX missed calls XX missed calls ECO 10 15pm 12 25 Each time you review a caller ID log entry marked NEW the number of missed calls decreases by one Mike Smi...

Page 37: ...peatedly if you need to add 1 in front of the telephone number before dialing or saving it in the directory When the number is displayed in the correct format for dialing press HOME CELL or SPEAKER to dial Note If you have programmed the home area code only the last seven digits of the incoming phone numbers from that area code will be displayed while reviewing the caller ID log Press repeatedly t...

Page 38: ...ight or left Press DELETE to erase a digit Press and hold DELETE to erase all digits Press and hold PAUSE to enter a dialing pause a p appears Press 0 to add a space while editing a name or number Press to change the next letter to upper or lower case Note If you save an entry which already exists in the directory the handset displays Number repeated and then returns to the previous screen Delete ...

Page 39: ...ing the first ring when there is no caller ID information Otherwise the call is disconnected Block unknown calls All incoming calls with unknown numbers will be blocked 1 Press CALL BLOCK when the handset is not in use OR Press MENU when the handset is not in use Press CID or to choose Call Block and then press SELECT 2 Press CID or to choose Calls w o num and then press SELECT 3 Press CID or to c...

Page 40: ... character of every word is capitalized 7 Press SELECT to save You hear a confirmation tone and then the screen returns to the previous menu While entering names and numbers you can Press CID or to move the cursor to the left or right Press DELETE to erase a digit Press and hold DELETE to erase all digits Press and hold PAUSE to enter a dialing pause a p appears Press 0 to add a space for entering...

Page 41: ...on tone Save a caller ID log entry to the call block list 1 Search for the desired caller ID log entry see Review the caller ID log 2 When the desired entry displays press SELECT 3 Press CID or to choose To Call block and then press SELECT Then the handset displays Enter number 4 Use the dialing keys to edit the number when necessary 5 Press SELECT to move to the name The handset displays Enter na...

Page 42: ...e first ring you will hear one ring less before the answering system and voicemail answer the incoming calls Sound settings Key tone You can turn the key tone on or off for each handset If you turn the key tone off there are no beeps when you press the handset keys 1 Press MENU when the handset is not in use 2 Press CID or to choose Settings and then press SELECT 3 Press CID or to choose Key tone ...

Page 43: ...r Cell volume and then press SELECT 4 Press CID or to sample each volume level 5 Press SELECT to save your selection Then the handset returns to the previous menu You hear a confirmation tone Note The ringer volume also determines the ringer volume for intercom calls If the ringer volume is set to off that handset is silenced for all incoming calls except paging tone Temporary ringer silencing Whe...

Page 44: ...local calls using only seven digits area code not required you can program your home area code so that when you receive a call within your local area the telephone number is automatically stored without the area code in the caller ID log 1 Press MENU when the handset is not in use 2 Press CID or to choose Settings and then press SELECT 3 Press CID or to choose Home area code and then press SELECT ...

Page 45: ...e rotary service only you can switch from pulse to touch tone dialing temporarily during a call This is useful if you need to send touch tone signals to access your telephone banking or long distance services 1 During a call press 2 Use the dialing keys to enter the number you wish to dial 3 The telephone sends touch tone signals The telephone automatically returns to pulse dialing mode after you ...

Page 46: ...andset is not in use 2 Press CID or to choose Settings and then press SELECT 3 Press CID or to choose Settings and then press SELECT 4 Use the dialing keys to enter the voicemail number up to 30 digits 5 Press SELECT to save Turn off the new voicemail indicators When you have retrieved your voicemail while away from home and the handset still displays the new voicemail indicators use this feature ...

Page 47: ...l phone s voicemail Contact your cell phone service provider for more information about voicemail service Expand your telephone system You can add new handset XT8 to your telephone system All accessories are sold separately Your teleohone base supports a maximum of five devices For more details refer to the user s manual that comes with your new device Using the phone ...

Page 48: ...other calls when using the phone Noise interruption Interference during phone conversation Fail to show Caller ID Out of range Computer established connections problems Changing LCD language My telephone does not work at all Make sure the telephone base is installed properly and battery is installed and charged correctly For optimum daily performance return the handset to the telephone base after ...

Page 49: ...ne line cord may be defective Try installing a new telephone line cord If changing telephone line cord does not help the wall jack or the wiring to this wall jack may be defective Contact your telephone service provider You may be using a new cable or VoIP service the existing telephone jacks in your home may no longer work Contact your service provider for solutions The display shows To register ...

Page 50: ...s poor and I cannot connect it to my XT801 XT802 XT811 XT821 XT822 XT831 XT8 If there is a location in your house with better reception you can leave your cell phone at that location while you use the XT801 XT802 XT811 XT821 XT822 XT831 XT8 cell line In order for this to work the telephone base must be within 15 feet of the cell phone The battery does not charge in the handset or the handset batte...

Page 51: ...ve it closer to the telephone base If you subscribe to high speed Internet service DSL digital subscriber line through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack The filter prevents noise and caller ID problems caused by DSL interference Contact your DSL service provider for more information about DSL filters Appliances or other co...

Page 52: ...o pwr at base The handset may be out of range Move it closer to the telephone base Make sure the power cord is securely plugged into the telephone base Use a working electrical outlet not controlled by a wall switch I subscribe to a nontraditional telephone service that uses my computer to establish connections and my telephone doesn t work Make sure your computer is powered on and your Internet i...

Page 53: ...rvice Contact your service provider for more information I accidentally set my LCD language to Spanish or French and I don t know how to change it back to English While the handset is not in use or is on a call press MENU and then enter 364 to change the handset LCD language back to English Help ...

Page 54: ...ur website Website www motorolastore com To order a replacement battery pack contact customer service or visit our website Product care Your XT801 XT802 XT811 XT821 XT822 XT831 XT8 handset is waterproof but your base is not Follow these product care instructions to maintain the waterproof performance of the device in good condition Make sure that the battery door is tightly closed Do not immerse t...

Page 55: ...it with a dry cloth Your handset has been tested in a controlled environment and certified to be waterproof and dust resistant in specific conditions meet requirements of classification IP67 Despite this classification your device is not impervious to water damage in any situation Important safety instructions Follow these safety precautions when using your phone to reduce the risk of fire electri...

Page 56: ...ectrical storm Use a surge protector to protect the equipment 9 Do not use this phone to report a gas leak especially if you are in the vicinity of the gas line CAUTION To reduce the risk of fire use only No 26 AWG or larger UL Listed or CSA Certified Telecommunication Line Cord Unplug this cordless phone immediately from an outlet if The power cord or plug is damaged or frayed Liquid has been spi...

Page 57: ...re covered by the operating instructions Improper adjustment of other controls may result in damage and will often require extensive work to restore the product to normal operation 7 Clean this product with a soft damp cloth Do not use chemicals or cleaning agents to clean this phone 8 Use only the power supply that came with this unit Using other power supplies may damage the unit 9 Because this ...

Page 58: ...ks that power this product must be disposed of properly and may need to be recycled Refer to the battery label for battery type Contact your local recycling center for proper disposal methods SAVE THESE INSTRUCTIONS Warranty Thank you for purchasing this Motorola branded product manufactured under license by Binatone Electronics International LTD BINATONE What Does this Warranty Cover Subject to t...

Page 59: ...A PARTICULAR PURPOSE SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY OTHERWISE THE REPAIR OR REPLACEMENT PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES EXPRESS OF IMPLIED IN NO EVENT SHALL MOTOROLA OR BINATONE BE LIABLE WHETHER IN CONTRACT OR TORT INCLUDING NEGLIGENCE FOR DAMAGES IN EXCESS OF THE PURCHA...

Page 60: ...irst consumer purchaser of the product Consumer Accessories Ninety 90 days from the date of the accessories original purchase by the first consumer purchaser of the product Consumer Products and Accessories that are Repaired or Replaced The balance of the original warranty or for ninety 90 days from the date returned to the consumer whichever is longer Exclusions Normal Wear and Tear Periodic main...

Page 61: ...not the fault of MOTOROLA or BINATONE are excluded from coverage Use of Non Motorola branded Products and Accessories Defects or damage that result from the use of Non Motorola branded or certified Products or Accessories or other peripheral equipment are excluded from coverage Unauthorized Service or Modification Defects or damages resulting from service testing adjustment installation maintenanc...

Page 62: ...ts or Accessories purchased by you and supersede any prior agreement or representations including representations made in any literature publications or promotional materials issued by BINATONE or representations made by any agent employee or staff of BINATONE that may have been made in connection with the said purchase FCC ACTA and IC regulations FCC Part 15 This equipment has been tested and fou...

Page 63: ...e following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Privacy of communications may not be ensured when using this telephone To ensure safety of users the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user o...

Page 64: ...r two lines See the installation instructions in the user s manual The Ringer Equivalence Number REN is used to determine how many devices you may connect to your telephone line and still have them ring when you are called The REN for this product is encoded as the 6th and 7th characters following the US in the product identifier e g if is 03 the REN is 0 3 In most but not all areas the sum of all...

Page 65: ...orm you of your right to file a complaint with the FCC Your telephone service provider may make changes in its facilities equipment operation or procedures that could affect the proper functioning of this product The telephone service provider is required to notify you if such changes are planned If this product is equipped with a corded or cordless handset it is hearing aid compatible If this pro...

Page 66: ...range Maximum power allowed by FCC Actual operating range may vary according to environment conditions at the time of use Power requirements Handset 2 4V Ni MH battery Telephone base Input 110V AC Output 6V DC 400mA Charger Input 110V AC Output 6V DC 400mA Handset directory 1000 memory locations up to 30 digits and 15 characters Memory Handset caller ID log 50 memory locations up to 24 digits and ...

Page 67: ...demarks of Motorola Trademark Holdings LLC and are used under license The Bluetooth trademarks are owned by their proprietor and used by Binatone Electronics International LTD under license Connect to Cell is a trademark of VTech Communications Inc All other trademarks are the property of their respective owners 2017 Motorola Mobility LLC All rights reserved US_EN Version BC ...

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