23
Troubleshooting
Troubleshooting
Troubleshooting
When you have trouble with your phone, you might check
the following troubleshooting information:
Problems
Troubleshooting
Has the battery been
charged?
Battery icon shall have the grid like
. If
there is no grid, charge your battery.
Is the valid UIM card
inserted?
If necessary, switch off your phone and
ensure the valid UIM card is inserted.
Is your phone ruined
or damped?
Dropping, damping or using non Motorola-
branded batteries and/or chargers may
ruin your phone. Motorola’s warranty does
not cover damage to the mobile device
caused by damping with liquid or using
non-Motorola batteries and/or chargers.
Is non Motorola-
branded battery and/
or charger used?
Is there signal on
the phone?
There should be at least one grid in the
signal strength icon. If there is no grid, use
your phone where there is strong signal.
What if your voice
can't be heared
during the call?
Ensure that the call is not configured
to "Hold". Additionally, ensure that the
microphone on your phone is not blocked
by any original accessory or retention.
