Motorola V545 User Manual Download Page 81

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reference

161

4.4.1 make arrangements for you to

be supplied with equivalent

Services by another network at

no extra cost to you, or

4.4.2 accept written notice from you

that you wish to terminate your

Contract. In such cases we will

refund any pre-paid Charges

that have not been used up.

termination of your Contract

by Orange

4.5 We may terminate your Contract

immediately at any time in respect of

any or all the Devices owned by you,

in whole or in part, by giving you

written notice if:

4.5.1 you fail to pass any credit

assessments which we may

reasonably consider to be

necessary from time to time

4.5.2 you fail to pay any of your bills

from Orange on time

4.5.3 we have good reason for

believing that any information

you have given us is false or

misleading

4.5.4 you become insolvent within

the meaning of Section 123 of

the Insolvency Act 1986, or

bankrupt, or make any

arrangement with creditors or

go into liquidation or become

subject to an administration

order or a receiver is

appointed over any of your

assets or if we have good

reason for believing that you

are unable to pay the Charges

reference

160

4.5.5 in addition, we may terminate

your Contract at any time after

the Minimum Term has expired

by giving you at least one

month's written notice.

termination of your contract by

Orange without written notice

4.6 We reserve the right to terminate your

contract immediately at any time in

respect of any or all of the Devices

owned by you, in whole or in part

without notice to you if

4.6.1 we have good reason for

believing that you have

breached Conditions 6.4.2,

6.4.3, 6.4.4, or 6.4.5, 6.4.8,

6.4.9, 6.4.10, or 6.4.11 or

4.6.2 you haven't complied with one

or more of the terms of your

Contract and do not correct the

breach within 7 days of being

asked by us in writing to do so.

termination and Line Two

4.7 Termination of your Contract for any

reason connected with Line One will

result in automatic termination of

Line Two.

effect of Termination of

the Agreement

5.1 When this Agreement is terminated,

your Device will be Disconnected and

you will no longer be able to use the

Services.

Motorola V545 UK D4.qxd 20/10/04 11:27 AM Page 160

Summary of Contents for V545

Page 1: ...guide to using your Motorola V545 Motorola V545 UK D4 qxd 20 10 04 11 26 AM Page 1 ...

Page 2: ...ting started section of this guide will take you through inserting your SIM Card and using the main features of your phone for the first time The guide shows you more about specific applications and services as well as how to use your phone s more advanced features the future s bright the future s Orange Motorola V545 UK D4 qxd 20 10 04 11 26 AM Page 2 ...

Page 3: ... PC 88 contents getting started register with Orange 8 insert your SIM Card 10 insert your battery 11 plug in and charge 12 outside your Motorola V545 13 your Home screen 14 make your selection 16 explore the menus 17 make your first call 18 receive your first call 19 add your first contact 20 send your first text message 21 receive your first text message 23 take your first photograph 24 send you...

Page 4: ...culator 101 have fun on your phone games 104 wap games 104 download games and applications 105 International services Orange International services for pay monthly customers 108 Orange International services for pay as you go customers 110 select a network 112 using your Answer Phone abroad 113 using GPRS abroad 113 ensure your phone is secure Orange Care 116 manufacturer s warranty 118 SIM Card P...

Page 5: ... 0027 If you are new to Orange and will be paying monthly call 07973 100 980 If you are new to Orange and will be a pay as you go customer call 0800 079 0006 After you register Orange will update your SIM Card over the air with a text message When you first turn your phone on you will see the SIM update message You can leave it in your inbox until you are ready to delete it Turn your phone off and...

Page 6: ... the phone from and ask for a SIM Card 2 Remove the SIM Card from its plastic surround by carefully pushing it out Its contacts are easily damaged so take care when doing this and try to avoid touching them 3 Remove the battery cover by pressing the release button in and sliding the cover away from the phone Pull out the battery and insert your SIM Card under the metal holder with the cut off corn...

Page 7: ... do this 12 13 outside your Motorola V545 plug in and charge soft keys these control how you choose a function 5 way navigation pad move through the menu options and access your home links charger socket menu key access the menus and sub menus smart key an extra way to select menu items and make and end calls voice key create voice recordings and voice dial names volume keys turn the volume up or ...

Page 8: ...access Messages 14 15 your Home screen your Home screen Bluetooth Bluetooth is active See page 90 for more information Left soft key This opens STYLES Battery strength The battery symbol appears in green when the battery is fully charged Home screen shortcut icons Shortcut to your Orange World messages phonebook and recent calls menus Right soft key This opens VIDEO Clock Choose to show in 12 hour...

Page 9: ... use it Camera Messages Opens the Messaging feature so you can read and compose text photo and video messages as well as emails Orange World For quick access to the internet to view stored pages and to change internet settings Office Tools Find out information with Orange Plus or use your calculator calendar or alarm clock Multimedia Holds all of your pictures videos and sounds and also provides a...

Page 10: ...you want to call but don t forget to use the full area or country code To get the international symbol press and hold 0 2 Press to make the call Note You can adjust the volume while you are on a call to hear your caller more clearly Press the volume keys on the side of your phone up to increase the earpiece volume or down to decrease the volume Motorola V545 UK D4 qxd 20 10 04 11 26 AM Page 18 ...

Page 11: ... the word orange you would press 6 7 2 6 4 and 3 You will see that the word does not appear on screen immediately don t worry that s how it works send your first text message add your first contact 1 In the Home screen scroll down to open your phonebook 2 Scroll up to New Entry and press SELECT 3 Phone Number is highlighted Press SELECT 4 Press CHANGE to enter each field fill in the details and wh...

Page 12: ...common symbols and punctuation marks Press 0 to change from upper to lower case Press and hold 0 to change from text to numeric Press to change between standard and predictive text 5 When your message is complete press OK and choose to send it to a new contact by selecting One Time Entry To send the message to an existing contact scroll to their name and select Add A tick will appear next to the n...

Page 13: ...ging in chapter 5 1 In the Home screen press the Smart Key on the side of your phone This is pre set to open your camera viewfinder 2 The viewfinder will show in the display 3 Hold your phone up with the lens level with your subject 4 Scroll left or right to control the brightness and up and down to zoom in and out 5 When you are ready to take the picture press either the centre of the Navigation ...

Page 14: ...s or next video 3 Press Back to exit the video player learn more about video in chapter 5 record your first video You can record video clips with your Motorola V545 To record a video clip 1 In the Home screen press VIDEO 2 Scroll up to highlight New Video and press SELECT 3 The active viewfinder appears on your display Scroll up or down using the navigation pad to zoom in or out and when you are r...

Page 15: ...ext you will need to enter your POP3 email settings to send and receive email 1 Scroll right to open your messages menu 2 Scroll to Email Msgs and press SELECT 3 Press SETUP and enter your POP3 settings as detailed in the table opposite What are my POP3 email settings option setting Connect using Select GPRS or GSM Protocol POP3 Inc server pop orange net Incoming port 110 Mailbox your email user n...

Page 16: ...w ringtone or wallpaper For more information on Orange World and other multimedia services call the Orange customer services on 150 if you are pay monthly or 450 if you are a pay as you go customer and ask for the Orange World How to guide or visit www orange co uk orangeworld To access Orange World scroll up in the Home screen and Orange World will open Scroll down the page and press Select when ...

Page 17: ...1 making calls 32 Motorola V545 UK D4 qxd 20 10 04 11 26 AM Page 32 ...

Page 18: ... When you have finished this call the original call will resume automatically 35 34 making calls answer a call choose whether you answer a call or not When your phone rings flip the cover open to answer a call or press to answer Press or IGNORE to busy a call to your Answer Phone To end a call press redialling a number If you call someone and get disconnected or forget to tell them something you c...

Page 19: ...one To start a conference call 1 Make a call in the usual way 2 Press and select HOLD 37 You can use speed dialling to make a call to one of your contacts straight from the Home screen without having to enter your phonebook To set up speed dialling for your favourite contacts 1 Scroll down to open your phonebook then scroll to the contact you want to allocate a speed dial to 2 Press VIEW and then ...

Page 20: ...closed when you re not using it to avoid pressing keys by mistake 38 keep your business and personal lives separate by using two different lines not available to pay as you go customers With Line 2 you can keep business and personal calls separate To activate Line 2 call customer services on 150 from your Orange phone or 07973 100 150 from any other phone There is a one off connection charge and y...

Page 21: ... an existing contact it must be saved on your phone s memory 40 To move an existing contact onto your phone memory from the SIM Card memory 1 Scroll down to open your phonebook then scroll to the contact you want to move 2 Press VIEW then EDIT 3 Scroll down to Store To and press CHANGE 4 Press SELECT when Phone is highlighted 5 You will see Changed Store to Phone in the display Now that your conta...

Page 22: ... number when you make a call Your Caller id identifies you to a person you are calling and identifies a caller to you To hide your number when calling another person simply dial 141 before the number To hide your number permanently call customer services on 150 from your Orange phone or 07973 100 150 from any other phone If you are a pay as you go customer please call 450 from your Orange phone Wh...

Page 23: ...f your friends family and colleagues in your phonebook To open your phonebook scroll down while in the Home screen This opens your phonebook at the first alphabetical entry To call an entry in your phonebook scroll to the person you would like to talk to and press Alternatively press the first letter of their name to jump to that section of your phonebook then scroll to the person and press to mak...

Page 24: ...splays the SIM Card s memory status Setup To view your phonebook by different criteria Send To send phonebook contacts to another device by Bluetooth manage your contacts To add several numbers to a contact 1 Scroll down then scroll to your chosen contact and press VIEW 2 Press EDIT then scroll down to MORE and press SELECT 3 Phone Number is highlighted Press SELECT 4 Choose to add Phone number or...

Page 25: ... information to your SIM Card and move your contact details to your new phone To copy numbers between your phone and your SIM 1 Scroll down to open your phonebook On any contact press 2 Scroll to Copy and press SELECT 3 Scroll to All To Phone and press SELECT 4 Choose whether to merge the contacts on your SIM Card with the phone memory or to overwrite it Press SELECT Repeat these steps to copy all...

Page 26: ...manage your calls 3 50 Motorola V545 UK D4 qxd 20 10 04 11 27 AM Page 50 ...

Page 27: ...ill appear on your screen and will remain until the message has been saved or deleted Answer Phone messages that have not been listened to will be saved for up to 21 days listening to your Answer Phone messages To listen to your Answer Phone messages press Select when the message first arrives or press and hold the 1 key Listen to the simple steps to save listen to or delete messages You can save ...

Page 28: ...LECT 55 set up an Answer Phone PIN For added Answer Phone security you can set your Answer Phone to request a PIN Personal Identification Number each time you want to listen to your messages To set up an Answer Phone PIN 1 Call your Answer Phone by pressing and holding the 1 key 2 Select option 3 then option 2 3 Enter your chosen Answer Phone PIN which should be between 4 and 10 digits long follow...

Page 29: ...hlighted Press CHANGE Add the name and press OK 6 Add the number and press OK or press BROWSE to browse in your phonebook Received Calls or Dialled Calls lists 7 You can also assign a Speed Dial to your Fixed Dial entry then press DONE 57 56 manage your calls To check the divert status of a call type 1 Press then scroll to and select Settings 2 Select Call Divert 3 Voice Calls is highlighted Press...

Page 30: ...ls To call back a received call select the caller and press the To find out when the call was made press VIEW Dialled Calls To call back a dialled call select it and press To find out when the call was made press VIEW Notepad To access the last number keyed manage your calls manage your calls Orange Answer Fax not available to pay as you go customers If you spend a lot of time away from the office...

Page 31: ... calls and consequently estimate how much you spend 1 Press scroll to and select Recent Calls 2 Scroll to Call Times and press SELECT 3 You can then view time spent on Last Call Dialled Calls Received Calls All Calls or Lifetime Note For billing purposes the length of calls and service may be rounded off and subsequently differ slightly from the information supplied by this feature 60 Text Messagi...

Page 32: ...simple message you can send a text message 1 In the Home screen scroll right to open Messages 2 You will see a list of options with New Message highlighted Press SELECT 3 New Short Msg is highlighted Press SELECT 4 The cursor will be flashing ready for you to enter your message using predictive text With predictive text you only need to press the key for a letter once So for example to write the w...

Page 33: ...tup screen will show Press SETUP 64 5 If you already have an Orange email account you can access it from your phone 6 Enter your Orange user ID and password at the appropriate place in the email message setup Enter your Orange email address in the Return address slot All other settings are correct for an Orange email account If you don t have an Orange email account you can get one at www orange c...

Page 34: ... Text To select and cut a section of text within a message Copy all Text To select and copy all text into another message Cut all Text To cut all text out of a message Entry Mode Choose from Primary Numeric and Symbol Entry Setup Select either Primary setup Choose from Primary Setup predictive text ITap or Secondary Setup standard text entry TAP Text Messaging Motorola V545 UK D4 qxd 20 10 04 11 2...

Page 35: ...s with photo and video messaging Video Messaging is the latest way to share your life Shoot a video with your V545 s digital camcorder and send it immediately by multi media message Video clips are stored in your phone s Media album They are automatically saved once they have been shot You can send video messages to other phones that support Video Messaging and also to phones that do not all the f...

Page 36: ...s level with your subject 4 Use the 5 way navigation pad to adjust your image 70 5 The left and right arrows control the brightness and the up and down arrows zoom in and out 6 When you are ready to take the picture press either the Navigation key or CAPTURE to take the photo 7 Choose DISCARD to delete the image permanently or STORE to save the image on your phone 8 If you chose STORE scroll to St...

Page 37: ...ayed when you open the message 2 Press READ 3 You can store the message by pressing to open the MMS Menu and choosing Store 73 4 Press CHANGE Choose your option and press SELECT view a photo To view photos taken with your camera 1 Press and scroll to and select Multimedia 2 Scroll to and select Pictures 3 Scroll through and select the pictures you want to look at by pressing VIEW To write a photo ...

Page 38: ...age you want to delete 3 Press and select Delete 4 Confirm by pressing Yes To manage your photos and videos To access your photos and videos press then scroll to and select Multimedia then Pictures 74 Orange World and multimedia services 6 Photo and Video Messaging Motorola V545 UK D4 qxd 20 10 04 11 27 AM Page 74 ...

Page 39: ...in the future 77 Orange World You can use your Orange phone for so much more than just texting and talking With Orange World you can get the information you need when you need it from cinema listings to football scores and train times to finding your nearest cashpoint If you ve got a few moments to spare Orange World will keep you entertained with the latest games music and celebrity gossip or you...

Page 40: ... event you lose your browser connection settings copy them from the relevant table opposite 78 Orange World and multimedia services Note You do not need to enter anything in the username and password fields Your Access point name is case sensitive Option Setting Name Orange GPRS Wap Homepage http wap orange co uk Service Type 1 WAP Gateway IP 1 192 168 071 035 Port 1 9201 Login Password GPRS APN o...

Page 41: ...mark your favourite sites When you find a site that you like you can bookmark it This means that when you want to visit the site in the future you can shortcut to it from the Orange homepage To bookmark a site 1 You must be in the site you want to bookmark 2 Press You will be asked Assign Bookmark for your selected site page Select Yes 3 A screen will appear giving you the additional option to use...

Page 42: ...messages to request information are free Receipt of each Orange Information text message costs 12p To access Orange Information 1 Press Scroll to Office Tools and press SELECT 2 Scroll to Orange Plus and press SELECT CHOOSE or enter the subject you are interested in 3 You will be offered a further list of options Scroll to the one you want and press Select 4 Choose from the following three options...

Page 43: ...ed and gives you your new balance To Top up your talk time using your credit or debit card Use this to Top up your talk time with a nominated credit or debit card 85 call Orange International Directory Enquiries request update of breaking news by setting up Orange Text Alerts To call Orange 1 Press Scroll to Office Tools and press SELECT Select Orange Plus 2 Scroll to Call Orange and press Select ...

Page 44: ...due to entering the incorrect PIN code three times in a row 87 To use the Top Up service you will first need to nominate your card with Orange To register call 450 and choose option 1 1 Press and select Office Tools then Orange Plus 2 Choose Payasyougo 3 Choose Top up 4 Select credit or debit card as appropriate 5 You will automatically be connected to Customer Services to complete the transaction...

Page 45: ...t to remember Send 30 free text messages when online every month to phones on any network Manage your Orange phone account online not available to Pay As You Go customers check how many inclusive minutes you have remaining view your latest bill set up a direct debit or pay by credit card securely change your Service Plan registering with Orange Services To register with Orange Services from your P...

Page 46: ...on Bluetooth Press YES 90 6 Look For Devices is highlighted Press SELECT You will see Scanning in the display followed by the number of devices found 7 You will see a list of devices Those currently connected to your phone have a tick beside the name 8 A device may request permission to pair with your phone If the devices have not been paired you will be asked to enter the passcode of the device y...

Page 47: ...multifunction button and the call will be transferred from your phone to your headset To disconnect your Bluetooth link To end the connection between your phone and the headset simply close the boom Note In some countries there may be restrictions on using Bluetooth devices Check with your local service provider 92 personalise your phone 8 your phone s additional features Motorola V545 UK D4 qxd 2...

Page 48: ...phone 1 Press Scroll to and select Multimedia then Themes 2 Select the theme of your choice and press OK 95 always be alerted to a call or a text message in the most appropriate way 1 Press STYLES 2 Select Style and press CHANGE 3 Choose from Loud Soft Vibrate Vibe Ring Vibe then Ring Silent 4 Scroll down to Detail and press CHANGE 5 You can change any of the following alerts Ring Volume Calls Tex...

Page 49: ... Java App Loader 3 Follow the prompts to connect your phone to the computer when asked 97 To download a theme using Micro Browser 1 Press Scroll to and select Orange World 2 Select Browser 3 To download a picture sound or theme highlight the file press SELECT then press STORE select a screensaver When your phone is not in use you can display a colourful screensaver You can also set the time delay ...

Page 50: ... 98 manage your time 9 Motorola V545 UK D4 qxd 20 10 04 11 27 AM Page 98 ...

Page 51: ...OK 101 set the time and date To set your phone s time and date 1 Press Scroll to and select Settings 2 Select Initial Setup 3 Time and Date is highlighted Press SELECT 4 Scroll to the date or time and press CHANGE then enter the new date or time and press OK To set your phone s alarm clock 1 Press scroll to Office Tools and select Alarm Clock 2 Scroll to New Alarm clock and press Select Enter the ...

Page 52: ...4 Press and select Convert Currency 5 Enter the currency you want it converted to and press Equals 102 have fun on your phone 10 manage your time Motorola V545 UK D4 qxd 20 10 04 11 27 AM Page 102 ...

Page 53: ...ng on your V545 is more fun than ever You can also download new games to play from Orange World when you ve completed the games we ve already put on your phone To play a game 1 Press Scroll to Orange World and press Browser 2 Highlight the game you want to play and press SELECT then DWNLOAD wap games You can access a great selection of games on your phone using your wap connection These games are ...

Page 54: ...106 International services 11 Motorola V545 UK D4 qxd 20 10 04 11 27 AM Page 106 ...

Page 55: ...eign language if you are out of coverage 108 pay monthly check list before you travel 1 Call customer services on 159 from your Orange phone or 07973 100 159 from any other phone to activate your phone so you can make and receive calls abroad Roaming needs to be activated at least 24 hours before travelling abroad and it only has to be activated once 2 If you want to use Answer Fax abroad you must...

Page 56: ...broad Refer to Chapter 4 for more information on call diverts 6 Make sure you pack your charger and a three pin adaptor so you can charge your phone while abroad 7 Make sure that the frequently used numbers in your phonebook are saved with the International dialling codes you need ie 44 minus the leading zero from the area code for calls back to the UK Note The availability of Orange products and ...

Page 57: ... charger and a three pin adaptor so you can charge your phone while abroad 4 Make sure that the frequently used numbers in your phonebook are saved with the international dialling codes you need ie 44 minus the leading zero from the area code for calls back to the UK Note The availability of Orange products and services when roaming is dependent upon the partner network when you go abroad you need...

Page 58: ...114 ensure your phone is secure 12 Motorola V545 UK D4 qxd 20 10 04 11 27 AM Page 114 ...

Page 59: ... 15 is paid Orange will despatch your replacement phone Please see the Orange Care terms and conditions for more information 117 116 ensure your phone is secure Orange Care Life s difficult enough without having to worry about the expense and hassle of replacing your phone With Orange Care you get Worldwide cover for 12 months against loss theft accidental or malicious damage and handset breakdown...

Page 60: ... for their lost stolen and damaged phones sent out within 24 hours of our acceptance of your claim manufacturer s warranty If you do not have Orange Care you still receive a 12 month manufacturer s warranty which covers you against phone faults Please call 150 for more details ensure that only authorised people can use your phone If your phone s SIM Card PIN is activated a four digit PIN Personal ...

Page 61: ...r a call or read a new message Lock Application Lock an application so the unlock code has to be entered to use the application Fixed Dial Call Barring SIM PIN New Passwords Change any of the security codes 120 ensure your phone is secure What are the security codes for Your Orange phone comes with a number of preset security codes Each code controls one of your phone s features Use the table belo...

Page 62: ...result Check regularly that all mobile phone equipment in your vehicle is mounted and operating properly reference 123 safety 1 network services The mobile phone described in this guide is approved for use on the Orange network A number of features included in this guide are called Network Services These are special services that you can arrange through Orange Before you can take advantage of the ...

Page 63: ...ou are told to do so by the operator Note When using voice dialling you must say the name exactly as you said it when you recorded it which may be difficult in reference 125 Your mobile phone is a low power radio transmitter and receiver When it is switched on it receives and sends out radio frequency RF signals Most modern electronic equipment is shielded from RF signals However RF signals may af...

Page 64: ...perations are in progress for example a noisy environment or during an emergency Do not rely solely upon voice dialling in all circumstances Note A valid SIM Card must be inserted in your phone in order to make emergency calls Pay as you go customers do not need to have talk time available but need to have used the phone in the previous six months 8 operating environment Remember to follow any spe...

Page 65: ...ll eventually wear out When the operating time talk time and standby time is noticeably shorter than normal it is time to buy a new battery reference 129 reference 128 Areas with a potentially explosive atmosphere are often but not always clearly marked They include below deck on boats chemical transfer or storage facilities vehicles using liquefied petroleum gas such as propane or butane areas wh...

Page 66: ...y is absorbed by the body when a mobile phone is used reference 131 Temperature extremes may affect the ability of your battery to charge allow it to cool down or warm up first Never use any charger or battery which is damaged or worn out Always unplug the charger when not in use Do not leave the batteries connected to the charger for longer than a week since overcharging may shorten its lifetime ...

Page 67: ...range phone in your name As an account holder you can choose to allow information only access and access which will allow changes to be made Please call customer services who will send you a form reference 133 All phones on the Orange network are designed by the phone manufacturers to comply with the relevant recommendations and standards Orange believes that new and existing customers should be f...

Page 68: ... policy see clause 6 14 in respect of conditions outside the United Kingdom If your phone or parts there of is lost stolen reference 135 Orange useful booklets If you would like to receive a free booklet containing useful information on an Orange product or service call Orange Customer services on 07973 973 150 or if you are a pay as you go customer 450 from your Orange phone Orange Care terms and...

Page 69: ...ation fee as detailed in clause 9 6 subject to compliance with all the following terms and conditions of the policy For your information an authorised user is the Orange registered customer other users officially notified to Orange by the customer and authorised by Orange the registered customer s spouse partner members of his her immediate family all of whom would normally reside at the registere...

Page 70: ...to impose a charge for any attempt to deliver the replacement 6 6 When a replacement phone has been supplied due to accidental or malicious damage the original phone must be returned to Orange reference 139 4 1 10 any wilful act neglect or failure to take reasonable care by you or any authorised user or any wilful act or neglect carried out at the direction or instigation of you or any authorised ...

Page 71: ...d under either clause 3 or clause 7 will not attract a further period of Insurance or warranty For the reference 141 reference 140 6 7 When a replacement phone has been supplied because of loss or theft if the original phone is subsequently recovered it must be returned to Orange as it is the property of the insurer 6 8 If there is reason to believe that you have not taken reasonable care of your ...

Page 72: ... notice within one month of notification of any increase you will be taken to have accepted the increase reference 143 avoidance of doubt subject to the provisions of clause 6 the periods stated in clauses 8 1 9 1 and 10 2 as appropriate will continue to apply from the date such cover originally came into effect 6 21 Any claim accepted under Orange Care purchased as an optional extra with your Pay...

Page 73: ... be sent to you within 30 working days after the end of the month in which cover becomes effective reference 145 9 4 In the event that any tax payable on premiums should be increased or any new tax imposed then such increase or new tax may be passed onto you 9 5 Where phones share an Orange Group service plan then Orange Care must be purchased separately for each phone 9 6 Any claim accepted under...

Page 74: ...ould call 158 reference 147 10 3 You may request that the policy is terminated at any time during the 12 month period in which event Orange will refund to you a pro rata proportion of the premium for the balance of each complete month remaining of that period unless you have already made a claim on the policy in which event no refund will be due 11 switching between Service Plans 11 1 In the event...

Page 75: ...ed HSBC Insurance Brokers as a member of the General Insurance Standards Council is also a member of a registered independent dispute resolution scheme They will advise you how you can contact this scheme reference 148 13 5 Insofar as general Insurance products are concerned Orange is monitored by HSBC Insurance Brokers Limited who are members of the General Insurance Standards Council pay monthly...

Page 76: ... Orange for an agreed monthly or other periodic payment reference 151 Connection the process of giving you access to a Service Disconnection and Re connection have corresponding meanings Content information communications images and sounds software or any other material contained on or available through the Services Contract these terms and conditions which are binding on both you and Orange for e...

Page 77: ...keep the period of non availability to a minimum However some interruption may be inevitable reference 153 SIM a card or other device which shall for the avoidance of doubt include a USIM which contains your personal telephone number and which is programmed to allow you to access the Network Suspension the temporary disconnection of Services Suspend has a corresponding meaning User you or another ...

Page 78: ...ther country Orange is not liable for your failure to comply with those laws or regulations reference 155 suspension of Services 3 5 We may suspend some or all of the Services you use without giving you notice if 3 5 1 we have good reason to believe that you haven t complied with one or more of the terms of your Contract 3 5 2 you don t pay your bill within the time stipulated in Condition 6 2 we ...

Page 79: ...is supplied to you on an as is basis and Orange does not warrant reference 156 that the Content is of satisfactory quality fit for a particular purpose suitable reliable accurate complete secure or is free from error access to the third party services and the Internet 3 16 We have no control over the value or quality of goods services or Content offered by third parties on or through the Services ...

Page 80: ...cess to the Network 4 4 If for reasons beyond our control we are no longer able to provide Network Services we will at our discretion either reference 159 show or send Content from the Age Restricted Services to anyone below the specified age If you let anyone under the specified age use your Device you must ensure you deactivate access to the Age Restricted Services 4 your rights to terminate thi...

Page 81: ...a receiver is appointed over any of your assets or if we have good reason for believing that you are unable to pay the Charges reference 160 4 5 5 in addition we may terminate your Contract at any time after the Minimum Term has expired by giving you at least one month s written notice termination of your contract by Orange without written notice 4 6 We reserve the right to terminate your contract...

Page 82: ...163 reference 162 what to do after Termination of your Contract 5 2 Termination of your Contract is subject to you paying us any money you owe us and us paying you any money we owe you After termination it is your responsibility to cancel any direct debits standing orders credit card mandates or other authorisations you may have given for periodic payments to be made to us by third parties 6 your ...

Page 83: ...n responsible reference 165 things that you agree to do 6 4 Recognising that good management and security of the Services is important to all Orange customers you agree that you will 6 4 1 provide whatever proofs of your identity and address we consider reasonably necessary from time to time While photocopy or fax copies are usually acceptable we do reserve the right to request the original docume...

Page 84: ...ore we can connect you to the Network In considering your application we will search your record at the licensed credit reference agencies They will add to your record details of our search and your application We will use credit scoring or other automated decision making systems when reference 167 7 1 1 for ensuring the Services are used in accordance with this Contract and 7 1 2 for all Charges ...

Page 85: ...er to be necessary from time to time reference 169 assessing your application If our assessment of you does not meet our normal requirements we reserve the right to decline to Connect you or to supply Orange Additional Services or to decide an appropriate credit limit on your Account Alternatively we may ask you to lodge a Deposit with us before we Connect you If you believe our assessment of you ...

Page 86: ... to a higher reference 171 11 2 Deposits will be held for 12 months from the date of receipt and then refunded upon request We do not pay interest on Deposits If you owe us money we may set off Deposits against the amount due to us If there is a balance left over in such cases we will remit this to you or credit your Account 12 SIM Card it s your responsibility to keep your SIM Card safe 12 1 Any ...

Page 87: ...following your Connection to the Network In the event you do switch Service Plan and add to or cancel Orange Additional Services you must give us not less than 10 days notice before your Billing Date subject to the terms of any promotional offers you have accepted We do however reserve the right to vary the terms of this Contract from time to time and to make changes to your Service Plan We acknow...

Page 88: ...credit or fraud monitoring scheme security agency or credit provider of reference 175 b terminate your Contract on short notice if you have transferred title to your Device to a new customer who has Connected the Device to our Network 17 2 We may assign our rights to your Contract only if such assignment is on terms which are at least as advantageous to you as those set out in your Contract 18 lia...

Page 89: ...you on Registration unless you notify us of a change to this address Any waiver concession reference 177 a any information relating to your Contract including your personal financial information and details of how you have performed in meeting your obligations under your Contract b any disclosure as may be within our Data Protection Act registration c any disclosure required as a result of an orde...

Page 90: ...d any successor in business or assignee Phone mobile telephone excluding Accessories but including charging unit and SIM which remains the property of Orange approved by Orange for connection to its Network reference 179 or extra time we may allow you is limited to the specific circumstances in which it is given and does not affect our rights in any other way disputes between you and us 19 10You m...

Page 91: ...any shall be valid for the periods set out in the Price Guide and or Customer Literature current as at the date of Registration reference 181 Price Guide publication listing our current Charges updated from time to time Registration our acceptance of your application to register individual pay as you go Voucher Register has a corresponding meaning Roaming a service which allows you to use your Pho...

Page 92: ...irtime given to a Customer in accordance with 3 1 above is not used within the relevant validity period stated in Condition 3 1 such unused airtime will be forfeited 3 3 Notwithstanding that you use all of a pay as you go Voucher or that the free airtime given to a Customer in accordance with 3 1 above expires your Phone will continue to be capable of receiving incoming calls for the periods set o...

Page 93: ...arranty relating to your Phone must be purchased by you separately of these terms and reference 185 5 1 5 comply with any reasonable instructions issued by us which concern your use of the Services and co operate with us in our reasonable security and other checks which may include us making phone calls to you 6 supplied by you 6 1 By applying for Registration you represent to us that the name add...

Page 94: ...d conditions only if such assignment is on terms which are at least as advantageous as those set out herein reference 187 reference 186 conditions Any insurance or warranty arranged by us of which you may previously have had the benefit will no longer be valid 9 3 You must inform us immediately in the event that the SIM Card or your Phone is lost or stolen In order to take advantage of the provisi...

Page 95: ...ill be deemed served 48 hours after posting or an earlier proof of delivery reference 189 13 liability 13 1 Except as provided in this Condition 13 neither party shall be liable to the other whether in contract or tort or otherwise for any loss or damage which is 13 1 1 not the fault of the other party 13 1 2 indirect and or not reasonably foreseeable 13 1 3 loss of business profits savings revenu...

Page 96: ...or stage any downloading of the Game outside the UK will be subject to additional charges 14 4 All notices to be served in accordance with these terms and conditions must be served by text message electronic mail or by post or facsimile 14 5 Any waiver concession or extra time we may allow you is limited to the specific circumstances in which it was given It does not affect our rights under these ...

Page 97: ...range co uk games Any continued use of the Game after such publication means that you will be deemed to have accepted such changes reference 193 reference 192 2 2 The charges for submitting your high score are based on messages sent from the player s phone which are currently charged at 10p per message whilst in the UK This charge will apply even if you have SMS remaining in a monthly or other bun...

Page 98: ... One For the avoidance of doubt this excludes O2 Online Limited tariffs and other tariffs which are only offered online reference 194 by the above companies OVP Orange Value Promise Service Plan The scale of charges for using a mobile phone Additional Services Optional services which cost extra whether they are supplied in conjunction with competitor tariffs or outside competitor tariffs 2 Scope 2...

Page 99: ...es 25p per minute to call another mobile phone on its network and charges 50p per minute to call a mobile phone on any other network the OVP equivalent Plan will charge reference 197 2 6 OVP Plans are not available on Orange Line Two 2 7 OVP does not apply to pay as you go pay up front or shared tariffs 2 8 OVP does not offer discounted rates or schemes for calls between nominated or frequently ca...

Page 100: ...ange phone user guide 8 3 We reserve the right to vary these terms conditions at any time Please call Orange Customer Services to confirm 25p per minute to call another Orange phone and 50p per minute to call a mobile phone on network X or any other mobile network 5 Other Benefits 5 1 OVP offers rollover on minutes and text messages on all OVP Plans with an inclusive bundle where the competitor ta...

Page 101: ...nt EU Directives The Type number above is an example of a typical product approval number which can be found on the sticker in your phone You can view the Declaration of Conformity DoC to Directive 1999 5 EC the R TTE Directive at www motorola com rtte To find your Declaration of Conformity enter the product approval number in the Search bar on the web page IMEI 350034 40 394721 9 0168 Type MC2 41...

Page 102: ...nge Multimedia 177 or 277 Registration 980 Orange Care 150 Lost or Stolen 07973 100 250 Orange Business Solutions customers businesses with 1 49 employees 345 businesses with 50 employees 158 pay as you go customers To top up your Talk Time 450 Customer Services Enquiries 450 Information Line 452 Talk Time balance 453 Orange Multimedia 177 or 277 Lost or Stolen 07973 100 450 Registration 0800 079 ...

Page 103: ...204 index 15 Motorola V545 UK D4 qxd 20 10 04 11 27 AM Page 204 ...

Page 104: ...are 116 Orange Email 88 Orange Text Alerts services Orange Plus 82 Orange 177 81 Orange 277 81 Orange World 76 206 index a Alarm clock 100 Answer Phone see Orange Answer Phone Answer a call 19 Appointments 100 Automatic redial 34 Alert tones 94 Abroad 108 b Busy a call 34 Barring calls 58 Bluetooth 90 Bookmarks 80 c Calculator 101 Calendar 100 Calls answering 19 barring 58 length 60 make a 18 mute...

Page 105: ... name and number 44 edit 46 deleting 46 search 45 Photos take a photo 24 view a photo 72 Photo messaging 68 Predictive text 63 r Received messages 64 Redialling 34 Ring tone 94 s Safety 122 Security codes 120 Settings clock 100 wap 79 SIM Card backup 48 SIM Card PIN 118 SMS see text messages Store a name and number 44 Sounds 94 Speed dial 36 Swap between calls 35 Symbols on your display 31 t Takin...

Page 106: ...supplemented or withdrawn October 2004 Orange Personal Communications Services Limited 2004 Orange and wirefree and any other Orange product or service names referred to in this user guide are trade marks of Orange Personal Communications Services Limited Orange Personal Communications Services Limited PO Box 10 Patchway Bristol BS32 4BQ www orange co uk 6803557C47 PCN D0518 ISSUE 1 Z h 15 Produce...

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Motorola V545, User Manual

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