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Safety, Regulatory & Legal
Product or Accessory to abnormal usage or conditions; or (d) other acts which are not
the fault of Motorola, are excluded from coverage.
Use of Non-Motorola Products and Accessories.
Defects or damage that result
from the use of non-Motorola branded or certified Products, Accessories, Software or
other peripheral equipment are excluded from coverage.
Unauthorized Service or Modification.
Defects or damages resulting from service,
testing, adjustment, installation, maintenance, alteration, or modification in any way by
someone other than Motorola, or its authorized service centers, are excluded from
coverage.
Altered Products.
Products or Accessories with (a) serial numbers or date tags that
have been removed, altered or obliterated; (b) broken seals or that show evidence of
tampering; (c) mismatched board serial numbers; or (d) nonconforming or non-Motorola
housings, or parts, are excluded from coverage.
Communication Services.
Defects, damages, or the failure of Products, Accessories
or Software due to any communication service or signal you may subscribe to or use
with the Products Accessories or Software is excluded from coverage.
Software
Exclusions (Software)
Software Embodied in Physical Media.
No warranty is made that the software will
meet your requirements or will work in combination with any hardware or software
applications provided by third parties, that the operation of the software products will
be uninterrupted or error free, or that all defects in the software products will be
corrected.
Software NOT Embodied in Physical Media.
Software that is not embodied in
physical media (e.g. software that is downloaded from the Internet), is provided “as is”
and without warranty.
Who is Covered?
This warranty extends only to the first consumer purchaser, and is not transferable.
What Will Motorola Do?
Motorola, at its option, will at no charge repair, replace or refund the purchase price of
any Products, Accessories or Software that does not conform to this warranty. We may
use functionally equivalent reconditioned/refurbished/pre-owned or new Products,
Accessories or parts. No data, software or applications added to your Product,
Accessory or Software, including but not limited to personal contacts, games and ringer
tones, will be reinstalled. To avoid losing such data, software, and applications, please
create a back up prior to requesting service.
How to Obtain Warranty Service or Other
Information
You will receive instructions on how to ship the Products, Accessories or Software, at
your expense, to a Motorola Authorized Repair Center. To obtain service, you must
include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase;
(b) a written description of the problem; (c) the name of your service provider, if
applicable; (d) the name and location of the installation facility (if applicable) and, most
importantly; (e) your address and telephone number.
Products Covered
Length of Coverage
Software.
Applies only to physical defects in the
media that embodies the copy of the software (e.g.
CD-ROM, or floppy disk).
Ninety (90) days
from
the date of purchase.
USA
All Products, Accessories, and Software:
1-800-331-6456
Canada
All Products:
1-800-461-4575
TTY
1-888-390-6456
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