143
Troubleshooting
The following refer to specific problems:
Has the phone
been damaged,
dropped, or
gotten wet?
Dropping your phone, getting it wet, or
using a non-Motorola battery or battery
charger can damage the phone. The
phone’s limited warranty does not cover
liquid damage or damage caused from
using non-Motorola accessories.
Was a
non-Motorola
battery or
battery charger
used?
Problem
Solution
My phone was
stolen. To whom
should I report
this?
Report a stolen phone to the police and
to your service provider (the company
that sends you your monthly wireless
service bill).
I forgot my
password.
See “If You Forget a Code or Password”
on page 137.
I pressed the
power key, but
nothing
happened.
Be sure to press and hold the power key
until the display appears and you hear
an audible alert. (This could take several
seconds.) If nothing happens, check
that a charged battery is installed. (See
“Installing the Battery” on page 19.)
Question
Answer