General
I do not hear sound when I
am accessing a remote Pet
Camera.
You can tap on the Speaker icon
in the video stream screen to
hear audio. By default, the audio
is OFF when you are accessing a
remote Pet Camera.
General
What is the meaning of
"Local Camera" and
"Remote Camera"?
When you are accessing your
Pet Camera from the same
wireless network (Home) in
which it is configured, it is a local
Camera. When you are
accessing your Pet Camera
away from your home, it is a
Remote Camera. You may be
using 3G, 4G or 4G LTE or a Wi-
Fi
®
connection outside of your
home.
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Troubleshooting
EN
GL
IS
H
General
What is the significance of
LED flashing?
A flashing LED indicates the
following status:
Slow flashing: 1. Your Pet
Camera is in setup mode. You
can add the Pet Camera to your
account in this mode. Out of the
box, the Pet Camera is in Setup
mode. To reset to Setup mode,
see Section 5.8.
Slow flashing: 2. The Pet Camera
is either connecting to the router
or has lost the link to the router.
Please ensure that the Pet
Camera is in the Wi-Fi
®
signal
range.
LED is stable: The Pet Camera is
connected to the Wi-Fi
®
network.
Troubleshooting
43
